Retirement Plan Jobs in USA
246,087 open positions · Updated daily
The Retirement Plan sector in USA is experiencing rapid growth as companies broaden retirement offerings to attract top talent.
In 2023, the number of Retirement Plan jobs in USA increased by 9%, reflecting a shift toward more comprehensive employee benefits.
Salary transparency on jobtransparency.com reveals that entry-level Retirement Plan roles in USA average $60,000, while senior positions can exceed $120,000.
Benefits packages in USA Retirement Plan roles often include 401(k) matching, profit sharing, and health insurance, making these positions highly competitive.
Manager - Professional Services
Company: Everstream Analytics
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> Position Overview <strong> <p> <p> At Everstream we are passionate about the success of our customers Were looking for a strategic resultsdriven professional to lead strategic projects supporting customer growth retention and loyalty This position will report directly to the Director Professional Services <p> <p> As the Manager Professional Services you will manage a team of consultants executing strategic projects that support broader goals to retain customers and deliver a seamless customer experience in using our products This role is highly crossfunctional and you will be the intersection of our sales customer success product management and engineering teams <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Lead a team of consultants implementing Everstream solutions for our global customers <p> <li> <li> <p> Drive strategic initiatives in your team and the overall Professional Services department to improve delivery processes and quality standards <p> <li> <li> <p> Serve as management sponsor and escalation point for customer projects <p> <li> <li> <p> Support the team to advise clients on best practices and system capabilities as well as limitations <p> <li> <li> <p> Support sales cycles representing Professional Services and helping to define project scope <p> <li> <li> <p> Define Statement of Work documents for complex implementation projects <p> <li> <li> <p> Proactively communicate with Sales Customer Success and Product teams to plan and maintain implementation schedules in line with mutually agreed project milestones <p> <li> <li> <p> Support your team escalating product gaps and work with Product teams to address them <p> <li> <li> <p> Partner with counterparts in Sales Account Management and Customer Success teams to ensure that effective handover processes are maintained before and after implementation <p> <li> <li> <p> Track project governance using tools such as Smartsheets Salesforce and Teams <p> <li> <ul> <p> <strong> Who you are <strong> <p> <ul> <li> <p> 8+ years of B2B SaaS Professional Services experience preferably within supply chain procurement or transportation solutions <p> <li> <li> <p> Strong track record of successfully managing software implementation projects preferably including people management responsibilities <p> <li> <li> <p> Excellent communication skills both with customers and within an organization <p> <li> <li> <p> Ability to set and execute against defined project milestones and maintain timelines <p> <li> <li> <p> Strong organizational skills and ability to oversee and prioritize multiple projects at the same time <p> <li> <li> <p> Excellent organizational and interpersonal skills <p> <li> <li> <p> Ability to build trust and rapport with customers <p> <li> <li> <p> Comfortable and willing to be a handson contributor <p> <li> <li> <p> Analytical and processoriented excellence <p> <li> <li> <p> Bachelors degree <p> <li> <ul> <p> <em> <em> <p> <p> <strong> <em> 100 Remote Position <em> <strong> <p> <p> <em> Applicants must be currently authorized to work in the United States on a fulltime basis <em> <p> <p> LIAB1 <p><p>
Technical Customer Support Representative
Company: OTK Media
Location: USA
Posted Apr 24, 2024
<p><strong>Our Company<strong><p><p>Starforge Systems was built around the core idea of making products that set a new standard in computer gaming We were founded by a team of industry veterans alongside a group of content creators in August 2022 We set out to change the standard for customer service build quality and cable management in the industry while still making sure our computers were affordable and accessible <p><p><p><p><strong>Schedule<strong> Monday through Friday from 8am 4pm CT or 11am 7pm CT<p><p><p><p><strong>Job Duties<strong><p><ul style=> <li style=>Identify investigate and resolve customer questions or problems with computer software and hardware<li> <li style=>Provide email chat and telephone support to endusers experiencing technical difficulties<li> <li style=>Apply knowledge of computer software hardware and procedures to solve problems<li> <li style=>Guides users through diagnostic and troubleshooting processes which may include use of diagnostic tools and software andor following verbal instructions<li> <li style=>Identify and escalate support situations requiring urgent attention<li> <li style=>Track and route support requests via computerized ticketing system thoroughly document resolutions<li> <li style=>Stay current with product upgrades system information and business updates<li> <li style=>Collaborate with other team members to research and resolve problems<li> <li style=>Perform other related duties as assigned<li> <ul><p><strong>Requirements<strong><p><p><strong>Required SkillsAbilities<strong><p><ul style=> <li style=>Proficient with or the ability to quickly learn an array of computer hardware and software<li> <li style=>Thorough understanding of computer software and hardware including desktop computers network devices and peripherals<li> <li style=>Excellent verbal and written communication skills<li> <li style=>Excellent interpersonal and customer service skills<li> <li style=>Professional and pleasant telephone manner<li> <li style=>Ability to explain technical issues to technical and nontechnical customers<li> <li style=>Strong analytical and problemsolving skills<li> <li style=>Proficient with Microsoft Office Suite or related software<li> <li style=>Willingness to have telephone conversations monitored for quality assurance<li> <ul><p><p><p><strong>Education and Experience<strong><p><ul style=> <li style=>Associates degree in Computer Science or related field preferred<li> <li style=>2+ years of experience in customer technical support preferred<li> <ul><p><p><p><strong>Physical Demands<strong><p><ul style=> <li style=>Able to sit for the duration of the workday<li> <li style=>Able to use a keyboard headset and computer monitor for the workday<li> <ul><p><strong>Benefits<strong><p><p><p><ul style=> <li style=>Health Care Plan Medical Dental amp Vision<li> <li style=>Retirement Plan 401k<li> <li style=>Paid Time Off Vacation Sick amp Public Holidays<li> <li style=>Short Term amp Long Term Disability<li> <li style=>Work From Home<li> <ul><br><br><div class=h2>About the company<div><br><p>One True King OTK is a newly formed media brand owned by globally renowned gaming streamers Asmongold Mizkif Sodapoppin Esfand TipsOut and NMPlol Outside of daily gaming content amp streaming One True King focuses on pushing the boundaries of live streaming OTK produces award winning live game shows tournaments inreallife IRL streams and podcasts all tailored to millennial amp Gen Z internet natives Reaching over 50 million followers across social platforms globally and amassing tens of millions of hours watched every month OTK has quickly become a top most watched organization on Twitch<p><img src=httpsremotivecomjobtrack1907955blankgifsource=publicapi alt=>
Senior Product Designer - AI
Company: GitLab
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> About the role <p> <p> A truly exciting role we are looking for a Senior Product Designer to work on our AI products across GitLab You will be working with all product stages with AI capabilities or those looking to add AI This role will require close collaboration with Product Managers Engineering Managers Technical Writers UX Researchers and other Product Designers It goes without saying there is huge room for impact as building AI into our product is a key focus <p> <p> We are specifically looking for an experienced Designer with previous AI experience who knows the DevOps space There is still a lot of ambiguity while we continue to define ideal user experiences and use cases and the team is moving fast Were looking for a designer who is comfortable with rapid change and can incorporate scrappy research into rapid design iteration This role offers opportunities to join other designers as they create and refine the design principles and patterns that will be used across our product by many different user types <p> <p> Here are some links with extra information <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionaipowered rel=noopener noreferrer nofollow target=blank> AI Powered group page <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomhandbookproductuxproductdesign rel=noopener noreferrer nofollow target=blank> Product Design team page <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdesigngitlabcom rel=noopener noreferrer nofollow target=blank> Pajamas design system <a> <p> <li> <ul> <p> What will you be working on <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionaipoweredaiframework rel=noopener noreferrer nofollow target=blank> AI Framework <a> Building common tools to support GitLab teams integration AIML technologies <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionaipoweredaimodelvalidation rel=noopener noreferrer nofollow target=blank> AI Model Validation <a> Research and evaluate AIML models for use to enrich the GitLab product with Gen AI <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionaipoweredduochat rel=noopener noreferrer nofollow target=blank> Duo Chat <a> GitLabs AIpowered DevSecOps assistant <p> <li> <ul> <p> <p> <p> What youll bring <p> <ul> <li> <p> Demonstrated experience working on AI products for example working with natural language models recommendation systems chatbots conversation design <p> <li> <li> <p> Demonstrated experience with DevOps either as a user or designing for a product <p> <li> <li> <p> Strong experience working in highly technical complex environments <p> <li> <li> <p> Leadership skills ability to define and drive a UX vision in crossfunctional teams Driving change across other teams not just your own <p> <li> <li> <p> Experience conducting your own research with a variety of methods and strong decision making skills for when to do research <p> <li> <li> <p> Experience working in both startups and enterprise is highly beneficial <p> <li> <ul> <p> <p> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p><p>
Clinical Network Recruiter III
Company: American Specialty Health Incorporated
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> American Specialty Health Incorporated is seeking a Clinical Network Recruiter III to join our Practitioner ContractingCommunications team This position will successfully recruit all clinical practitioner types <p> <p> <strong> Salary Range <strong> <p> <p> American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidates qualifications education skill set years of experience and internal equity $45000 to $60000 FullTime Annual Salary Range <p> <p> <strong> Remote Worker Considerations <strong> <p> <p> Candidates who are selected for this position will be trained remotely and must be able to work from home WFH in a designated work area with companyprovided technology equipment This remoteWFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network minimum internet download of 50 Mbps and 10 Mbps upload speed <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Interfaces with various clinical practitioner types to promote ASH and to execute practitioner contracts for key health plan clients to support relationships and to provide delivery system updates <p> <li> <li> <p> Maintain ongoing focus for productivity in a fastpaced environment and meets deadlines in an environment where priorities may change <p> <li> <li> <p> Ability to display effective presentations deal with objections productively build and maintain positive interdependent relationships <p> <li> <li> <p> Sends all practitioner packets and other necessary recruitment materials requested by practitioners in support of contracting efforts <p> <li> <li> <p> Generates effective electronic correspondence with practitioner offices <p> <li> <li> <p> Identifies outreach opportunities and requirements and interfaces with supervisor and corporate office to coordinate <p> <li> <li> <p> Travels within state and nationally as required to meet business needs <p> <li> <li> <p> Determines areas of required network development on a statespecialty specific basis within assigned campaigns including underserved rural territories <p> <li> <li> <p> Communicates effectively with supervisor and manager as well as corporate office to ensure recruitment goals are being met <p> <li> <li> <p> Supports department by assisting on special projects conferences and employer health fairs as directed <p> <li> <li> <p> Contacts practitioners via telephone and face to face meetings for practitioner relations education and issue resolution Meets minimum monthly recruitment goals for applications received client expectations and field appointments held <p> <li> <li> <p> Provides mentoring to telephonic recruiters Provides support to new recruiters performs buddy calls and assesses recruitment skills Defines initial skill development needs and works with supervisor to create individual skill development plans <p> <li> <li> <p> Train recruitment staff on skills including performing debriefs and role play scenarios <p> <li> <li> <p> Prepares literature research on the internet as assigned and prepares summaries of data <p> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Associate degree or equivalent preferred If equivalent experience high school diploma required <p> <li> <li> <p> Minimum four years combined experience in Salesrelated duties healthcare provider contracting including but not limited to clinical wellness and fitness industry experience or twoyear Telerecruiter experience at ASH <p> <li> <li> <p> One year experience in jobrelated travel preferred <p> <li> <li> <p> Contract negotiation skills and experience preferred <p> <li> <li> <p> Proficiency in MS Word Excel and Outlook required <p> <li> <li> <p> Valid residential state drivers license with good driving record Availability of automobile for on the job use and proof of insurance <p> <li> <li> <p> Must have acceptable credit to qualify for a company American Express Card <p> <li> <li> <p> Strong verbal presentation and written communication skills <p> <li> <li> <p> Organized results oriented team player <p> <li> <ul> <p> <strong> Core Competencies <strong> <p> <ul> <li> <p> Demonstrated ability to interact in a positive respectful manner and establish and maintain cooperative working relationships <p> <li> <li> <p> Ability to display excellent customer service to meet the needs and expectations of both internal and external customers <p> <li> <li> <p> Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment <p> <li> <li> <p> Ability to effectively organize prioritize multitask and manage time <p> <li> <li> <p> Demonstrated accuracy and productivity in a changing environment with constant interruptions <p> <li> <li> <p> Demonstrated ability to analyze information problems issues situations and procedures to develop effective solutions <p> <li> <li> <p> Ability to exercise strict confidentiality in all matters <p> <li> <ul> <p> <strong> Mobility <strong> <p> <p> Ability to travel Ability to sit and work within an office environment <p> <p> <strong> Physical Requirements <strong> <p> <p> Ability to speak see and hear other personnel andor objects Ability to communicate both in verbal and written form Ability to travel within and outside the facility Ability to drive and travel by air Ability to move up to 50 lbs Capable of using a telephone and computer keyboard <p> <p> <strong> Environmental Conditions <strong> <p> <p> Workfromhome WFH environment along with travel <p> <p> <strong> American Specialty Health is an Equal OpportunityAffirmative Action Employer <strong> <p> <p> All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law <p> <p> Please view Equal Employment Opportunity Posters provided by OFCCP <a class=fontbold underline fontbold underline fontbold underline href=httpwwwdolgovofccpregscompliancepostersofccposthtm rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability To request an accommodation contact our Human Resources Department at 800 8483555 x6702 <p> <p> ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the Companys legal duty to furnish information <p> <p> LIRemote Recruit Telerecruit Sales <p><p>
Senior Technical Product Manager
Company: Muck Rack
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> Were looking for an experienced and collaborative <strong> Senior Technical Product Manager <strong> to join our Platform and Data Ingestion team who is primarily responsible for Muck Racks core technology and data <p> <p> Reporting to the Product lead of Platform and Ingestion youd join a 20person Product team consisting of product managers product operations and product designers all motivated to build a bestinindustry solution As a Sr Technical Product Manager you will work crossfunctionally with tech teams to improve how Muck Rack helps our PR Team users in quickly and easily finding people and content important to their brand campaigns so they can take action accordingly <p> <h2> What youll do <h2> <ul> <li> <p> Write clear user stories requirements and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users <p> <li> <li> <p> Maintain the daytoday backlog with the engineering teams ensuring all tickets are prioritized and planned to meet targeted milestones <p> <li> <li> <p> Create and maintain project plans on more major projects to ensure crossfunctional dependencies are known and tracked and define and track progress against project OKRs <p> <li> <li> <p> Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise <p> <li> <li> <p> Collaborate with engineering UX and Tech leadership to identify assess and align on potential solutions for roadmap opportunities and to communicate plans accordingly <p> <li> <li> <p> Lead the product development lifecycle from solution definition through QA release planning and launch <p> <li> <li> <p> Partner with User Experience to interview users to understand and identify needs and pain points for the industries we serve <p> <li> <li> <p> Define metrics to assess the health of your product area and enact a plan for quality assurance <p> <li> <li> <p> Analyze and monitor qualitative and quantitative data on Muck Rack usage to develop worldclass user experiences <p> <li> <ul> <h3> How success will be measured in this role <h3> <ul> <li> <p> <strong> Product Execution amp Launch <strong> clearly and effectively define product requirements and plans to track manage and communicate status of feature releases <p> <li> <li> <p> <strong> Backlog Management amp Communication <strong> manage team backlogs taking into account bugs tech debt and roadmap items and communicate effectively and collaboratively with all team members to ensure alignment <p> <li> <li> <p> <strong> Customer First <strong> communicate effectively with customers and have an understanding of how to synthesize across multiple sources of user data and feedback and creatively connect it to product strategy and development <p> <li> <li> <p> <strong> Presentation <strong> effectively present complex ideas across internal audiences backed with quantitative and qualitative evidence garnering buyin and adoption crossdepartmentally <p> <li> <li> <p> <strong> Relationships <strong> build strong relationships crossfunctionally and crossdepartmentally to ensure successful feature adoption <p> <li> <ul> <h2> If the details below describe you you could be a great fit for this role <h2> <ul> <li> <p> 5+ years of product management experience ideally with experience building or enhancing core architecture or data processing <p> <li> <li> <p> Proficiency in leading product development teams from discovery to execution and defining and refining product and technical requirements Past experience with hybrid or distributed teams is a plus <p> <li> <li> <p> Experience in using product development tools ex JIRA Shortcut or Linear navigating product analytics ex Heap Pendo SQL and collaborative tools ex Miro FigJam LucidCharts etc <p> <li> <li> <p> Strong selfmanagement practices with attention to detail <p> <li> <li> <p> Strong written and verbal presentation skills with a bias for documentation knowledge sharing and socializing product needs <p> <li> <li> <p> Ability to distill business needs and evolve and support the product to meet those needs <p> <li> <li> <p> Experience working on a complex datarich platform <p> <li> <li> <p> Experience designing building maintaining andor educating on internal company tools and processes <p> <li> <li> <p> Experience designing building and simplifying user experience across multirelational features <p> <li> <ul> <h3> Interview Overview <h3> <p> Below youll find an outline of the interview plan for this role Please note that this is what we expect the process to look like we may ask you for supplemental information or require an additional step before making a final decision <p> <ul> <li> <p> 30 minute interview with a member of our Talent Team <p> <li> <li> <p> 60 minute zoom interview with the hiring manager <p> <li> <li> <p> Skills assessment 2 hours max <p> <li> <li> <p> Peer interviews with several team members <p> <li> <li> <p> Final calls with executive team members <p> <li> <ul> <h3> Salary <h3> <p> In the US the base salary for this role is $135000151000 depending on skills and experience We take a geoneutral approach to compensation within the US meaning that we pay based on job function and level not location For all other countries we have competitive pay bands based on market standards <p> <p> Individual compensation decisions are based on a number of factors including experience level skillset and balancing internal equity relative to peers at the company We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors We recognize that the person we hire may be less experienced or more senior than this job description as posted If that ends up being the case the updated salary range will be communicated with you as a candidate <p><p>
Director - Customer Success (Individual Contributor)
Company: OfferFit
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> Position Overview <strong> <p> <p> The Director of Customer Success is a critical individual contributor role on our growing Customer Success team to ensure OfferFit customers are highly successful with the product In this capacity you will collaborate closely with different teams internally and externally to drive renewals upsells and expansions Youll oversee design and execution of OfferFit use cases working closely with customers to identify future use cases and own executive level relationships You will also contribute significantly to the OfferFit product development process and act as the voice of our customers Finally given the analytical nature of OfferFits product and use cases you will conduct analysis of results and build compelling presentations to communicate customers insights troubleshoot issues and showcase OfferFits value proposition <p> <p> <strong> In particular you will <strong> <p> <ul> <li> <p> Quarterback OfferFit teams to ensure customers continued success with deployments and implementations <p> <li> <li> <p> Become a trusted advisor to customer executives serving as a strategic partner who guides them to getting maximum possible business value from their use of OfferFit <p> <li> <li> <p> Conduct analysis including using Excel SQL and provide datadriven presentations on OfferFits business impact use case insights and guide customers through troubleshooting <p> <li> <li> <p> Synthesize and communicate stories based on customer insights <p> <li> <li> <p> Develop deep understanding of customer business context and pain points to facilitate the strategic mapping of OfferFit value proposition <p> <li> <li> <p> Work closely with the OfferFit sales team to drive renewals amp upsell opportunities <p> <li> <li> <p> Communicate customer needs to OfferFits product amp marketing teams to ensure a customercentric product roadmap <p> <li> <ul> <p> <strong> Why is it great <strong> <p> <ul> <li> <p> Be the face of the company working alongside our customers to help them succeed <p> <li> <li> <p> Lead the AI transformation happening in marketing technology today OfferFit is at the forefront so youll be in the middle of the action <p> <li> <li> <p> Join OfferFits fastpaced supportive and professional team We make sure all of our team members are empowered and receive great mentorship and coaching <p> <li> <li> <p> Our customers really love working with us Check out what they have to say about OfferFit here httpsofferfitaicontenttype=casestudy <p> <li> <ul> <p> <strong> Whos a fit <strong> <p> <ul> <li> <p> Entrepreneurial you take initiative work around obstacles and always seek creative ways to get to the next level <p> <li> <li> <p> People person you build trustbased relationships with external partners and combine empathy with a willingness to have direct challenging conversations <p> <li> <li> <p> Analyticallydriven You are able to draw insights from raw data and perform analysis that is helpful and clear to customers <p> <li> <li> <p> Technology enthusiast you are passionate about new technologies and their potential to impact businessasusual <p> <li> <li> <p> Structured and organized you can structure a plan align stakeholders and see it through to execution <p> <li> <li> <p> Clear communicator you are able to express yourself clearly and persuasively both in writing and speech <p> <li> <li> <p> Prior Customer Success or Strategy Consulting experience preferred Familiarity with data science or machine learning is a strong plus <p> <li> <ul> <p> <strong> Additional Requirements <strong> <p> <ul> <li> <p> 20 travel to customers is expected <p> <li> <ul> <p> The base salary range for this position in the United States is $164000 $182000 per year plus eligibility for additional commission ranging $42000 $46000 with an overall OTE of $206000 $228000 Eligibility for an additional end of year performance bonus commissions when applicable andor equity options may be provided as part of the compensation package in addition to a full range of medical financial andor other benefits depending on the position offered Please note that we adjust compensation for nonUS countries using a relative cost of labor adjustment between the US and your country of residence Applicants should apply via OfferFits internal or external careers site <p> <p> <strong> OfferFit Benefits and Perks <strong> <p> <ul> <li> <p> Generous PTO starting at 25 days PTO per year and Parental Leave policy 12 weeks paid <p> <li> <li> <p> 100 remote work environment with flexible hours <p> <li> <li> <p> Quarterly gatherings where we meet in person in a different city to work together bond as a team and celebrate our progress <p> <li> <li> <p> Weekly team events lunch and learns trivia virtual escape rooms town hall and team health barometer meetings <p> <li> <li> <p> Ability to learn and develop from an experienced leadership team exAmazon McKinsey BCG and IBM among others who are focused on building a talented diverse and inclusive team <p> <li> <li> <p> Dedication to building a strong culture eg team resource groups weekly recognitions major life event celebrations mental healthsustainability days off etc <p> <li> <li> <p> US Only Competitive Employee benefits major medical vision dental and LTD and 401K matching program <p> <li> <ul><p>
Technical Writer - Content Builder
Company: Protegrity
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> The global data privacy software market is projected to grow from $236 billion in 2022 to $2585 billion by 2029 <p> <p> <p> <p> So if you are searching for an innovative career then the cybersecurity industry might just be the one for you Protegrity an international provider of data protection solutions is looking for new team members who want to make an impact in a company that prioritizes something we all care about our privacy <p> <p> <p> <p> We need people who recognize the opportunity can plan effectively take action and execute in the enterprise marketplace with our intuitive diverse and futureforward global teams <p> <p> <p> <p> So are you up for collaborating with the best in data security <p> <p> <p> <p> Join us on this journey and make an impact with one of the top 25 global software providers We look forward to making our world become a better place with you on our team <p> <p> <p> <p> Apply and discover whats next today <p> <p> <p> <p> As the <strong> Associate Enablement Technical Writer and Content Builder <strong> you will act in a prospect and customercentric role and must demonstrate ability to clearly articulate visual and written information that can be leveraged across multiple teams internal and external for education and collaboration We are looking for exceptional talent ready to make an impact This position focuses on socializing and standardizing the communication of both generalized and customer centric solutions along with their outcomes You will work closely with Solution Engineering Customer Solutions Professional Services Sales and RampD teams to document positive customer experiences and the valuable results of our products <p> <p> <p> <p> You must be goal oriented proactive and focused on having a strong understanding of how to communicate technical concepts and messaging to our internal and external stakeholders We will value your ability to identify and articulate how our solution supports the achievement of customers strategic goals <p> <p> <p> <p> The ideal candidate should also possess enthusiasm and teaming skills to be successful in a semiunstructured environment within a matrixed growth organization <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Creation of operational instructional and procedural materials for internal and external stakeholders Enablement content will be derived from Customer Solutions teams <p> <li> <li> <p> Development of field and customercentric documentation processes procedures and standards to leverage across the organization <p> <li> <li> <p> Establish and maintain communication formats that arrive at a highly responsive engagement from all stakeholders <p> <li> <li> <p> Expand our library of templates processes and procedures that yield high collaboration and engagement with all stakeholders <p> <li> <li> <p> Ensure positive stakeholder experiences by proactively creating content and materials that address the most critical needs <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Bachelors degree in a related field or equivalent education experience required <p> <li> <li> <p> 48 years technical content building andor technical writing experience and a minimum of 1 year of experience with a proactive mindset and ability of creating content for internal and external stakeholders <p> <li> <li> <p> Proven expertise presenting abstract technical concepts Power Point Word and other diagramming tools such as Visio andor <a class=fontbold underline fontbold underline fontbold underline href=httpDrawio rel=noopener noreferrer nofollow target=blank> Drawio <a> <p> <li> <li> <p> Capable of independently managing and organizing several concurrent initiatives setting and achieving expectations <p> <li> <ul> <ul> <li> <p> Exposure to AgileScrum project teams and processes <p> <li> <li> <p> Energetic motivated and selfdriven to create content for new and existing technology <p> <li> <li> <p> Ability to communicate effectively and efficiently though many media formats <p> <li> <li> <p> Strong tactical analytical and strategic thinking in creating documentation and content <p> <li> <li> <p> Works effectively with crossfunctional teams and all levels of management internal and external <p> <li> <li> <p> Ability to manage collateral materials in support of multiple workstreams and track details to closure <p> <li> <li> <p> Experience keeping large decentralized documentation and presentation libraries current and relevant <p> <li> <ul> <p> <strong> <strong> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Knowledge of technical writing and content building best practices <p> <li> <li> <p> Ability to communicate effectively to information technology professionals <p> <li> <li> <p> Creative collaborative and communicative about content and documentation creation <p> <li> <ul> <p> <p> <p> <strong> Why Choose Protegrity <strong> <p> <ul> <li> <p> We offer a highly competitive compensation and benefits package as well as the excitement challenges and rewards of a fastgrowing entrepreneurial company <p> <li> <li> <p> Become a member of a leading Data Protection Privacy and Security company during one of the best market opportunities to come along in a generation <p> <li> <li> <p> Competitive CompensationTotal Reward Packages that include <p> <li> <li> <p> Health Benefits HealthDentalVision <p> <li> <li> <p> Paid Time Off PTO amp Flexible Fridays with approval <p> <li> <li> <p> 401K <p> <li> <li> <p> Annual Bonus Incentives <p> <li> <li> <p> Commission Plan with accelerators <p> <li> <li> <p> Short and LongTerm Disability <p> <li> <li> <p> Work on global projects with diverse energetic team members who respect each other and celebrate differences <p> <li> <li> <p> Remote workforce <p> <li> <ul> <p> <p> <p> <strong> Working Model <strong> <p> <ul> <li> <p> This role is available as fully homebased and generally would require you to attend onsite meetings only occasionally based on business needs In certain circumstances the work model may change to accommodate business needs <p> <li> <ul> <p> <p> <p> <p> <p> We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off All employees are also provided access to ongoing learning amp development <p> <p> <p> <p> Ensuring a diverse and inclusive workplace is our priority We are committed to an environment of acceptance where you are free to bring your full self to work All qualified applicants and current employees will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or veteran status <p> <p> <p> <p> Please reference Section 12 Supplemental Notice for Job Applicants in our <a class=fontbold underline fontbold underline postingslink href=httpswwwprotegritycomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> to inform you of the categories of personal information that we collect from individuals who inquire about andor apply to work for Protegrity USA Inc or its parent company subsidiaries or affiliates and the purposes for which we use such personal information <p><p>
Software Engineer (Ruby/Rails)
Company: Red Canary
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> <strong> Who We Are <strong> <p> <p> Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber threats Were a cyber security company who protects supports and empowers organizations to make better security decisions so they can focus on their mission without fear of cyber threats <p> <p> <p> <p> The combination of our marketdefining technology and expertise prevents breaches every day and sets a new standard for partnership in the industry Were united in our commitment to customers and grounded in our values which earned us a place on the Forbes Best Startup Employers 2022 list If our mission resonates with you lets talk <p> <p> <p> <p> <strong> What We Believe In <strong> <p> <p> Do whats right for the customer <p> <p> Be kind and authentic <p> <p> Deliver great quality <p> <p> Be relentless <p> <p> <p> <p> <strong> Challenges You Will Solve <strong> <p> <p> Red Canarys engineering team builds and operates the platform to deliver unmatched threat detection and response We process billions of events per day from hundreds of thousands of systems worldwide Every engineer is on the front lines of cyber security with unique opportunities to learn new technology and tackle the hardest problem in cyber security <p> <p> <p> <p> You are passionate about applying your technical expertise to quickly ship an MVP based on requirements and refine it through feedback from your customers Youre comfortable diving into a large Rail application that serves 200+ customers We are searching for a Rails engineer to join us in building the Red Canary platform We continuously push product improvements to production so on day one you will be making security better for a large number of organizations Our customers depend on us 247 and the software you build makes a meaningful difference to improve their security In this role you may work from our Denver office or remote <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Work dynamically with your engineering team as you build test and refine Red Canarys product suite <p> <li> <li> <p> Write great code and tackle a wide variety of technical problems help with bugs new features and small enhancements on the product <p> <li> <li> <p> Collaborate with our product management and design teams to improve Red Canarys offerings <p> <li> <li> <p> Build a product that our customers love Ensure great quality of your code through tests both pre and post deployment <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring <strong> <p> <ul> <li> <p> Have 2+ years of software engineering experience <p> <li> <li> <p> Love to write code and take full ownership of a product or feature from concept to launch <p> <li> <li> <p> Are experienced with Ruby on Rails and other common libraries such as RSpec and Sidekiq <p> <li> <li> <p> Have experience with Javascript HAML Redis Postgres AWS Docker or some combination of similar tech <p> <li> <li> <p> Ability to be in an on call rotation within the Engineering department <p> <li> <li> <p> Architect scalable applications that serves both internal and external users and highvolume background tasks <p> <li> <li> <p> Have confidence making architectural design decisions that improve scalability amp performance <p> <li> <li> <p> Test the software you write to ensure we deliver the highest quality products <p> <li> <li> <p> Have deep knowledge of operating Postgres at scale including replication monitoring and optimization preferred <p> <li> <ul> <p> <p> <p> <p> <p> <em> Targeted base salary $128000 143000 + bonus eligibility and equity depending on experience <em> <p> <p> <p> <p> <em> Benefit Highlights <em> <p> <p> <em> 100 Paid Premiums <em> <strong> <em> <em> <strong> <em> Red Canary offers a 100 paid plan option for medical dental and vision for you and your dependents No waiting period <em> <p> <p> <em> Health amp Wellness Access to mental health services Employee Assistance Program and additional programs to incentivize healthy habits <em> <p> <p> <em> Fertility Benefits All new hires are eligible for benefits as of their first day <em> <p> <p> <em> Flexible Time Off Take the time you need to recharge including vacation sick bereavement jury duty and holidays <em> <p> <p> <em> Paid Parental Leave Full base pay to bondcare for your new child <em> <p> <p> <em> PreTax Plans Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA HRA and HSA with employer funding to offset out of pocket health care expenses <em> <p> <p> <em> Flexible Work Environment With 60 remote workforce Canaries can work virtually from almost anywhere in the US <em> <p> <p> <p> <p> <em> This is a pipeline role in which we accept applicants on an ongoing basis <em> <p> <p> <p> <p> <strong> Why Red Canary <strong> <p> <p> Red Canary is where people embody our mission to improve security outcomes for all People work hard to maintain a culture that encourages authenticity in order to do your best work Our people are driven and committed to finding the best security outcomes delivering real and actionable answers and being transparent along the way <p> <p> <p> <p> At Red Canary we offer a very rich benefits program to our fulltime team members so they can focus on their families and improving our customers security For a full list of benefits please review our Benefits Summary <p> <p> httpsresourceredcanarycomrs003YRU314imagesRedCanary2024BenefitsSummarypdfversion=0 <p> <p> <p> <p> <em> Individuals seeking employment at Red Canary are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation <em> <p><p>
Director of Security Operations
Company: Phaidra
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <h3> <strong> Who You Are <strong> <h3> <p> The Director of Security Operations is a strategic leader focused on ensuring Phaidras security capabilities are operating effectively continuously You will play a critical role in safeguarding Phaidras assets infrastructure and operations In this role you will be responsible for overseeing the daytoday operations of our security program including threat detection vulnerability management incident response threat intelligence and security automation You will be responsible for engaging with our customers on all things related to security You will be the lead of the security team providing guidance and direction to a team of security professionals and collaborating with other departments across the organization <p> <p> <strong> We are seeking a team member located within one of the following areas USA <strong> <p> <h3> <strong> Responsibilities <strong> <h3> <ul> <li> <p> Provide strategic direction and leadership to security operations enterprise security amp cloud security functions aligning them with Phaidras overall objectives and risk tolerance <p> <li> <li> <p> Oversee the daytoday operations of the security team including monitoring security events managing incidents and coordinating responses to security threats and breaches <p> <li> <li> <p> Ensure our compliance and continued accreditation with SOC2 GDPR ISO27001 and other programs as required <p> <li> <li> <p> Engage with and present to our customers on all things Phaidra security <p> <ul> <li> <p> Communicate our security posture effectively to customers tailoring your approach for Csuite IT Security and Operations teams as appropriate <p> <li> <li> <p> Lead the response to risk and security questionnaires as required by customers and maintain a questionnaire answer repository <p> <li> <ul> <li> <li> <p> Provide security expertise to our product development efforts by following secure by default principles to integrate appropriate security controls into Phaidras products Collaborate with product teams on security solutions <p> <li> <li> <p> Establish implement and manage a coverage plan with defined service level objectives wellunderstood outcomes and effectiveness tracking to ensure potential issues are discovered and resolved in a timely manner <p> <li> <li> <p> Develop and maintain a comprehensive enterprise and cloud security architecture and procedure for the organization encompassing network security endpoint security cloud security and other critical areas <p> <li> <li> <p> Identify assess and mitigate security risks across the company utilizing risk assessment methodologies and implementing appropriate controls and countermeasures <p> <li> <li> <p> Own Phaidras Security Information and Event Management SIEM Endpoint Detection and Response EDR Intrusion Detection System IDS and optimize tools and processes to identify and prioritize threats and vulnerabilities <p> <li> <li> <p> Implement and optimize security monitoring tools and processes to identify and prioritize threats Implement and optimize a vulnerability management program to identify assess and prioritize vulnerabilities and ensure timely patching <p> <li> <li> <p> Promote a culture of security awareness throughout the organization by providing training educational materials and awareness campaigns to employees at all levels <p> <li> <li> <p> Establish key performance indicators KPIs and metrics to measure the effectiveness of security operations and enterprise security programs providing regular reports and updates to senior management <p> <li> <li> <p> Drive a culture of continuous improvement and innovation within the security organization identifying opportunities to enhance security posture streamline processes and adopt emerging best practices <p> <li> <li> <p> Develop incident response plans and lead efforts to investigate and mitigate security incidents collaborating with internal teams and external partners as needed <p> <li> <li> <p> Ensure compliance with relevant laws regulations and industry standards related to information security and privacy maintaining documentation and reporting as required <p> <li> <li> <p> Develop and manage the security budget for the sec ops function allocating resources effectively to support security initiatives projects and operational needs <p> <li> <li> <p> Build and lead a highperforming team provide coaching and mentorship and ensure individual and team success <p> <li> <li> <p> Work effectively and regularly with IT Operations Legal and Infrastructure Engineering and work crossfunctionally with other departments to ensure security considerations are integrated into all business processes <p> <li> <li> <p> Communicate securityrelated threats information and changes clearly and succinctly across the company <p> <li> <ul> <h3> Onboarding <h3> <p> <strong> In your first 30 days <strong> <p> <ul> <li> <p> You will be immersed in an onboarding program that introduces you to Phaidra and our product <p> <li> <li> <p> Integrate into the Phaidra team understanding our product technologies security posture and business goals <p> <li> <li> <p> Get to know the security team and security council both of which youll be leading Associated transition activities will be completed <p> <li> <li> <p> Begin building relationships across the company establishing yourself as a foundational resource on security <p> <li> <li> <p> Begin familiarizing yourself with our security and secops systems processes and controls identify areas for enhancement and development <p> <li> <li> <p> Begin building relationships with our external vendors and auditors <p> <li> <li> <p> Meet with our sales customer success and other teams who interact with our customers to gain an understanding of customer security requirements <p> <li> <li> <p> Review and understand all of our security policies and processes and document areas for improvement or change <p> <li> <ul> <p> <strong> In your first 60 days <strong> <p> <ul> <li> <p> Engage with our engineering and product teams to grasp the intricacies of our technology and its security implications <p> <li> <li> <p> Outline a strategic and detailed tactical plan for how youd like to evolve our security approach actions that need to be taken and how youll run the team including defining and implementing SLAs for security requests <p> <li> <li> <p> Upon review and approval by the COO revise all policies and processes to reflect how youd like security to be run at Phaidra <p> <li> <li> <p> Meet with our current customers and understand their security requirements directly <p> <li> <li> <p> Begin assisting with departmental level security needs <p> <li> <ul> <p> <strong> In your first 90 days <strong> <p> <ul> <li> <p> Finish executing the plan put in place during your first 60 days <p> <li> <li> <p> Clear definition of security roadmap for the next 12 months defined based on areas of improvement identified Roadmap will include all recurring activities per our security policies <p> <li> <li> <p> Fully take over security leadership responsibilities held by others currently managing in a fractional capacity <p> <li> <li> <p> Demonstrate that you can represent Phaidras security and compliance expertise with our customers building their trust in our product and services from a security perspective <p> <li> <li> <p> Position the security team as a proactive strategic partner within the company <p> <li> <li> <p> Build a security awareness program that drives security thinking across Phaidra <p> <li> <li> <p> Define your teams OKRs for the following quarter based on the action plan and roadmap youve developed since starting <p> <li> <ul> <h3> Key Qualifications <h3> <ul> <li> <p> 10+ years of progressive technical experience in security operations enterprise security and cloud security roles and 5+ years of management experience <p> <li> <li> <p> Experience with securely connecting closed systems to the public internet <p> <li> <li> <p> Experience with secure by default concepts for product development <p> <li> <li> <p> Understanding of security technologies frameworks and best practices related to cloud platforms eg GCP AWS network security identity and access management IAM encryption data protection and compliance <p> <li> <li> <p> Experience communicating complex technical security requirements in a way that is understandable clear and reassuring to enterprise customers including CSuite IT Security and Operations personnel <p> <li> <li> <p> Strong leadership experience with a proven track record of leading and managing teams developing and executing security strategies and driving results in complex and dynamic environments <p> <li> <li> <p> Proven experience in incident response threat detection threat modeling vulnerability management security automation and threat intelligence analysis <p> <li> <li> <p> Experience working in a Zero Trust focused security program <p> <li> <li> <p> Experience working with MacOS endpoint security <p> <li> <li> <p> Strong understanding of security best practices and frameworks eg MITRE ATTampCK NIST Cybersecurity Framework <p> <li> <li> <p> Excellent communication and interpersonal skills with the ability to collaborate with internal stakeholders executive leadership cloud providers external partners customers and employees <p> <li> <li> <p> Strong analytical and problemsolving skills to identify security risks assess their potential impact and develop effective mitigation strategies <p> <li> <li> <p> A thorough understanding of relevant laws regulations and industry standards pertaining to cybersecurity and cloud security in a global organization eg CCPACPRA GDPR <p> <li> <ul> <h3> <strong> Preferred Skills amp Experience <strong> <h3> <ul> <li> <p> Relevant certifications such as CISSP Certified Information Systems Security Professional CISM Certified Information Security Manager CCSK Certificate of Cloud Security Knowledge <p> <li> <li> <p> Experience with Vanta and Rippling <p> <li> <ul> <h3> General Interview Process <h3> <p> All of our interviews are held via Google Meet and an active camera connection is required <p> <ul> <li> <p> Interview with Hiring Manager 30 minutes The purpose of this interview is for you to get to know the manager for the role This chat will mainly focus on your previous experience and career goals You can expect to talk about projects that you have worked on in the past how you think through problems and ask any questions about the team amp role <p> <li> <li> <p> Interview with Operations team member 30 minutes The purpose of this interview is to meet you learn more about your background and discuss what you are looking for in a new position <p> <li> <li> <p> Interview with Infrastructure and Security 45 minutes The purpose of this interview is to gauge technical understanding and the ability to grok on the softwareengineering infrastructuresecops side <p> <li> <li> <p> Interview with Corporate Development and Connectivity 30 minutes The purpose of this interview is to evaluate your skillset from a customerfacing perspective <p> <li> <li> <p> Culture fit interview with CoFounders 30 minutes This interview focuses on alignment with Phaidras values <p> <li> <ul> <h3> <strong> Base Salary <strong> <h3> <ul> <li> <p> United States Residents $165000$238800 year <p> <li> <ul> <p> This position will also include equity <p> <p> These are best faith estimates of the base salary range for this position Multiple factors such as experience education level and location are taken into account when determining compensation <p> <p> <p><p>
Product Manager - Growth (Traffic)
Company: Whatnot
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <h2> 🚀 Whatnot <h2> <p> Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz Y Combinator and CapitalG Were building the future of ecommerce bringing together community shopping and entertainment We are committed to our <a class=fontbold underline fontbold underline qllink href=httpswwwwhatnotcomcareers rel=noopener noreferrer nofollow target=blank> values <a> and as a remotefirst team we operate out of hubs within the US Canada UK and Germany today <p> <p> Were innovating in the fastpaced world of live auctions in categories including sports fashion video games and streetwear The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others <p> <p> And were growing Whatnot has been the <a class=fontbold underline fontbold underline qllink commentl3sielwn href=httpsa16zcommarketplace100 rel=noopener noreferrer nofollow target=blank> fastest growing marketplace <a> in the US over the past two years and were hiring forwardthinking problem solvers across all functional areas <p> <h2> 💻 Role <h2> <p> The Growth team at Whatnot is responsible for expanding our new user funnel across buyers and sellers to accelerate the rapid growth of our marketplace We focus on the full funnel developing opportunities to grow traffic across multiple channels while also creating delightful new user experiences to activate and retain buyers and sellers for the long term In this role we are looking for an experienced product individual contributor to lead our Growth Traffic function This individual will build out exciting and gamified referral incentive and affiliate programs to continue to accelerate Whatnots rapid growth Additionally this person will work closely with our marketing and category expansion teams to create channel opportunities to acquire users in a variety of ways <p> <ul> <li> <p> Develop strategies to expand referral programs incentives and core user experiences to continue to drive top of funnel growth <p> <li> <li> <p> Manage and expand Whatnot Affiliates as a new marketing channel <p> <li> <li> <p> Drive the product roadmap product strategy and roadmap execution <p> <li> <li> <p> Define product requirements amp work with engineering design and broader team to bring our roadmap to market at lightning speed <p> <li> <li> <p> Clearly communicate roadmap progress and insights to key teams and stakeholders <p> <li> <li> <p> Do whatever it takes to ensure the engineering team is operating effectively unblock them and make sure they can move at a rapid pace <p> <li> <li> <p> Take ownership of any major blocker to the companys success <p> <li> <li> <p> Drive strategic initiatives across the company <p> <li> <ul> <h2> 👋 You <h2> <p> Curious about who thrives at Whatnot Weve found that low ego a growth mindset and leaning into action and high impact goes a long way here <p> <p> As our next Product Manager you should have 7+ years of Product Management experience plus <p> <ul> <li> <p> Experience working on growth focused initiatives such as incentivized referral programs user acquisition and activation tactics <p> <li> <li> <p> Startup experience <p> <li> <li> <p> Comfort working exceptionally fast in an ambiguous work environment <p> <li> <li> <p> Strong product intuition and design sense <p> <li> <li> <p> Proven track record of using data user feedback and intuition to drive sound product decisions with clarity around how to measure growth success <p> <li> <li> <p> Able to ruthlessly prioritize the most impactful work <p> <li> <li> <p> You know that product decisions dont end and begin with data and ab tests <p> <li> <ul> <h2> 💰Compensation <h2> <p> <strong> For FullTime Salary USbased applicants <strong> $240000year to $275000year + benefits + stock options <p> <p> The salary range may be inclusive of several levels that would be applicable to the position Final salary will be based on a number of factors including level relevant prior experience skills and expertise This range is only inclusive of base salary not benefits more details below or equity in the form of stock options <p> <h2> 🎁 Benefits <h2> <ul> <li> <p> Flexible Time off Policy and Companywide Holidays including a spring and winter break <p> <li> <li> <p> Health Insurance options including Medical Dental Vision <p> <li> <li> <p> Work From Home Support <p> <ul> <li> <p> $1000 home office setup allowance <p> <li> <li> <p> $150 monthly allowance for cell phone and internet <p> <li> <ul> <li> <li> <p> Care benefits <p> <ul> <li> <p> $450 monthly allowance on food <p> <li> <li> <p> $500 monthly allowance for wellness <p> <li> <li> <p> $5000 annual allowance towards Childcare <p> <li> <li> <p> $20000 lifetime benefit for family planning such as adoption or fertility expenses <p> <li> <ul> <li> <li> <p> Retirement 401k offering for Traditional and Roth accounts in the US employer match up to 4 of base salary and Pension plans internationally <p> <li> <li> <p> Parental Leave <p> <ul> <li> <p> 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence <p> <li> <ul> <li> <ul> <h2> 💛 EOE <h2> <p> Whatnot is proud to be an Equal Opportunity Employer We value diversity and we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status parental status disability status or any other status protected by local law We believe that our work is better and our company culture is improved when we encourage support and respect the different skills and experiences represented within our workforce <p><p>
Sr Engineering Manager - Work Management Platform
Company: Upwork
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Were looking for an experienced Senior Engineering Manager to join our Work Management Platform team at Upwork You will direct and oversee our software engineering teams and work with crossfunctional teams to deliver innovative solutions that exceed our customers expectations <p> <p> Are you a team player with a passion for technology innovation and a drive for excellence If youre someone with experience in Agile development methodologies and has worked in teams that built products and services in zerotoone and onetoten spaces that meet the needs of customersstakeholders <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Building highperforming product engineering teams by recruiting coaching and developing team members and encouraging a culture of innovation excellence and continuous improvement <p> <li> <li> <p> Understanding the teams needs knowledge distribution and operational efficiency gaps to create plans to address the needs improve efficiencies and reduce risks <p> <li> <li> <p> Partner with crossfunctional stakeholders including product and design to create and manage the plans for the timely delivery of a highquality product <p> <li> <li> <p> Oversee the technical vision and foster customer obsession <p> <li> <li> <p> Planning and road mapping to build and lead the delivery of highimpact initiatives <p> <li> <li> <p> Actively contribute to improving processes for managing execution and engineering best practices <p> <li> <li> <p> Receive coaching and help find opportunities to grow along the management track <p> <li> <li> <p> Roll up your sleeves and dive deep when necessary <p> <li> <li> <p> Identifying technical risks and opportunities communicating them with stakeholders and developing mitigation strategies <p> <li> <li> <p> Keeping uptodate with industry trends and technologies to identify emerging opportunities <p> <li> <ul> <h3> <strong> What it takes to catch our eye <strong> <h3> <ul> <li> <p> Engineering leadership experience as an engineering manager on a fullstack engineering team <p> <li> <li> <p> You have handson engineering experiencesenior level building code for web amp mobile applications at scale <p> <li> <li> <p> You have designed and built microservicebased cloud apps and tuned for lowlatency and highreliability <p> <li> <li> <p> You have a strong understanding of microservices and distributed system development <p> <li> <li> <p> You have experience building or managing teams that built backend applications and services with cloudbased technologies and SaaS applications <p> <li> <li> <p> You have led teams of about 20 software engineers <p> <li> <li> <p> You have a product mindset and curiosity to gain business acumen <p> <li> <li> <p> You have experience partnering with product management design and business stakeholders and handled executivefacing communications <p> <li> <li> <p> You have been responsible for executivelevel communication regarding your teams <p> <li> <li> <p> Knowledge of software development methodologies such as Agile and Scrum CICD release management and other operational excellence experience <p> <li> <li> <p> Strong analytical and problemsolving skills with the ability to identify and resolve complex technical issues <p> <li> <ul> <p> <p> <p> <em> The annual base salary for this position in California and Washington ranges from $215000 $260000 The range displayed reflects the minimum and maximum salary for this position in California and Washington and individual base pay will depend on your skills qualifications experience and location Additionally this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program <em> <p> <h3> Come change how the world works <h3> <p> <p> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p><p>
Deal Desk Manager
Company: Modern Health
Location: USA
Posted Apr 24, 2024
<p class=jobDescription> <h2> The Role <h2> <p> The Deal Desk manages QuotetoCash Q2C and facilitates the complex deal structures and requests that our clients demand We drive scale within the Sales and Client Success teams and allow reps to focus on selling while we create efficiencies increase profitability and enforce stronger controls <p> <p> As a Deal Desk Strategist you will enable crossfunctional deal execution optimize revenue growth mitigate risk and drive a worldclass deal desk You will work closely with reps and leadership across the organization Sales Customer Success Marketing Legal Finance and directly interface with account executives and customers to drive commercial outcomes We are looking for a contributor with uncanny attention to detail and an eagerness to collaborate broadly <p> <p> You will operate as an expert in our products pricing processes and systems You will advise coach and train Sales and CS reps daily to drive efficiency and rigor in our commercial processes You will also drive initiatives to improve our commercial processes and outcomes You will report directly to our Deal Desk and Customer Operations Lead join a highpowered Revenue Operations amp Enablement team and operate as a strategic advisor to the Sales and CS team <p> <p> This position is not eligible to be performed in Hawaii <p> <h2> <strong> What Youll Do <strong> <h2> <ul> <li> <p> Own and evolve our QuotetoCash and deal approval processes <p> <ul> <li> <p> Run the daytoday operations of our deal desk across ensuring robust client quotes order forms contracting and issue resolution <p> <li> <li> <p> Support the contract review and negotiation process including for complex deals <p> <li> <li> <p> Partner on launching new products packages and price books in collaboration with Product Marketing Finance and Enablement <p> <li> <li> <p> Refine and evolve our deal approval and product quote processes including assessing current processes identifying underlying issues and driving improvements <p> <li> <ul> <li> <li> <p> Serve as the trusted advisor and goto resource for our GtM teams for our commercial processes <p> <ul> <li> <p> Partner with GtM leadership and enablement to limit rep time spent on nonselling activities educating CS and Sales teams on process requirements and changes <p> <li> <li> <p> Ensure Sales and CS teams are operating within our rules of engagement and setting appropriate expectations with clients <p> <li> <li> <p> Be the expert on our endtoend quote to cash processes helping inform the overall organization and identifying potential issues upstream <p> <li> <li> <p> Engage directly with clients as necessary to accelerate deals <p> <li> <ul> <li> <li> <p> Be the vanguard for accurate and reliable commercials that underpin our client relationships and revenue reporting <p> <ul> <li> <p> Lead ongoing and monthend closing audit and quality activities <p> <li> <li> <p> Ensure all order form and contract data is accurate across CRM and other systems including partnering with crossfunctional teams to reconcile downstream processes <p> <li> <li> <p> Ensure SLAs on deal requests from Sales are being met or exceeded and avoid being a blocker in the Sales cycle <p> <li> <ul> <li> <li> <p> Create strategic impact by leading projects and exposing insights <p> <ul> <li> <p> Lead projects to evolve our commercial infrastructure whether it be unifying our reporting evaluating new solutions like a CPQ or rebooting our crossfunctional deal approval amp exceptions process <p> <li> <li> <p> Analyze and publish deal and pricing intelligence to evolve our commercial strategy <p> <li> <ul> <li> <ul> <h2> <strong> Who You Are <strong> <h2> <ul> <li> <p> The ideal candidate has a strong background in Deal Desk andor Revenue Operations at an enterprise SaaS company <p> <li> <li> <p> 3+ years of relevant professional experience in deal desk commercial processes contract or order form management <p> <li> <li> <p> Experience with Salesforce and spreadsheet analysis a must experience with Ironclad CPQ and Netsuite is a plus <p> <li> <li> <p> Have a bias to action an ownership mentality and ability to triage in a fastmoving environment <p> <li> <li> <p> Espouse a standard of excellence ie your work is known for high rigor attention to detail and lasting impact and you help to improve results in organizations during periods of high growth and change <p> <li> <li> <p> Pillar of ruthless prioritization and time management with ability to balance triaging daytoday issues with strategic priorities <p> <li> <li> <p> Empathetic toward reps and are invested in their success and possess an understanding of the pain points experienced by reps at each stage of the sales cycle <p> <li> <li> <p> First class problemsolver who can quickly translate ambiguity into insight and actionable recommendations <p> <li> <li> <p> Excellent collaborator and humble expert <p> <li> <ul> <h2> <strong> Benefits <strong> <h2> <p> Fundamentals <p> <ul> <li> <p> Medical Dental Vision Disability Life Insurance <p> <li> <li> <p> High Deductible Health Plan with Health Savings Account HSA option <p> <li> <li> <p> Flexible Spending Account FSA <p> <li> <li> <p> Access to coaches and therapists through Modern Healths platform <p> <li> <li> <p> Generous Time Off <p> <li> <li> <p> Companywide Collective Pause Days <p> <li> <ul> <p> Family Support <p> <ul> <li> <p> Parental Leave Policy <p> <li> <li> <p> Family Forming Benefit through Carrot <p> <li> <li> <p> Family Assistance Benefit through UrbanSitter <p> <li> <ul> <p> Professional Development <p> <ul> <li> <p> Professional Development Stipend <p> <li> <ul> <p> Financial Wellness <p> <ul> <li> <p> 401k <p> <li> <li> <p> Financial Planning Benefit through Origin <p> <li> <ul> <p> But wait theres more <p> <ul> <li> <p> Annual Wellness Stipend to use on items that promote your overall well being <p> <li> <li> <p> New Hire Stipend to help cover workfromhome setup costs <p> <li> <li> <p> ModSquad Community Virtual events like active ERGs holiday themed activities teambuilding events and more <p> <li> <li> <p> Monthly Cell Phone Reimbursement <p> <li> <ul><p>