Selective Service Registration Jobs in USA
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Production Director, Games Studio (Blue)
Company: Netflix
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Were looking for a Production Director to drive the product development of a brandnew AAA multiplatform game in partnership with the core leadership team As Production Director you will be among the leaders of one of Netflixs first generation of internally developed original games You will develop and execute the production plan how we structure build launch and run the game and its operations blending our creative aspirations with our desire to innovate in how games are built The right candidate will bring industryleading expertise in managing and launching highquality deeply engaging games along with attention to detail structured thinking and flexibility Proven experience communicating and influencing across all development disciplines and support departments is integral to success in this role You will build a team of production experts all in service of our primary goal of creating an amazing game <p> <p> <p> <p> Were building the foundation for a small but ambitious team of creators Were looking for leaders who are aligned with our core values and care deeply about the experiences they create as well as the people they make them with If you are someone with a bias towards action and are energized by the learning that comes with bold experimentation at an agile pace wed love to hear from you As a part of Netflix we strive to hire the best and value integrity excellence respect inclusion and collaboration <p> <p> <p> <p> Now is an amazing time to join Netflix as we seek to entertain the world We have over 260 million paid members in over 190 countries and we wont stop there <p> <p> <p> <p> <p> <p> <p> <p> <strong> Responsibilities Include <strong> <p> <ul> <li> <p> Task Management in partnership with department leads prioritization scheduling communication and daytoday management <p> <li> <li> <p> Resource Management estimation load balancing planning roadmapping <p> <li> <li> <p> Process development and iteration on production pathways <p> <li> <li> <p> Day to day taskingscheduling requiring handson expertise with Jira and Confluence Knowledge of plugins and best practices to enable smooth workflow for distributed teams <p> <li> <li> <p> Coordination with partner teams within Netflix on shared development priorities <p> <li> <li> <p> Management of internal and external releases coordinating across multiple stakeholders <p> <li> <li> <p> Hiring mentorship and management of a small team of production experts <p> <li> <li> <p> Adapting our production process to support all phases of development from initial prototyping and concepting through release and sustained operation at scale <p> <li> <li> <p> Actively contributing to the studio culture modeling behavior monitoring team health and evolving culture in a way thats aligned with our core values as we grow <p> <li> <li> <p> Collaborate with the rest of the leadership team to create our development strategy build a plan execute on key initiatives measure our progress and iterate throughout the project <p> <li> <ul> <p> <p> <p> <strong> The Ideal Candidate <strong> <p> <ul> <li> <p> At least 10 years of production experience including 5+ years of experience managing direct reports in a senior leadership role with multiple shipped highquality largescale multiplatform games <p> <li> <li> <p> Experience supporting a live service game from development planning to delivery of content and features postlaunch <p> <li> <li> <p> Excellent communication skills grounded in authenticity intention and curiosity <p> <li> <li> <p> Experience with all phases of game development from concept through release and postlaunch <p> <li> <li> <p> Welldeveloped skills and judgment for assessing and balancing competing factors like quality scope cost risk and time <p> <li> <li> <p> Passion for creating structure and organization out of chaos A desire to build systems to support creativity and innovation <p> <li> <li> <p> Demonstrable track record for providing and accepting feedback Established strong partnerships with creative and technical leadership with the ability to influence decisionmaking through discussion and engagement rather than authority <p> <li> <li> <p> Gets excited by learning new skills dashing to pitch in even if this means flexing beyond this roles core responsibilities if it can help us win <p> <li> <li> <p> Passion for playing incubating building and shipping video games <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $220000 $900000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Part Time Care Advocate
Company: Tomorrow Health
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> Care Advocate PartTime Customer Experience Team Start date April 8th 2024 or April 15th 2024 <strong> <p> <p> Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most home At Tomorrow Heath we build technology that rewires the way homebased care is ordered delivered and paid for Tomorrow Health connects patients providers health plans and homebased care suppliers to ensure patients receive the correct and timely care they need to remain healthy at home <p> <p> We believe in putting patients first that many perspectives are stronger than one and in treating those we serve just as we would our own family members We hope youll join us if youre passionate about improving healthcare delivery leveraging technology to help people and working in a collaborative diverse environment <p> <p> <strong> THE TEAM <strong> <p> <p> The Customer Experience team is responsible for handling inbound and outbound inquiries from patients providers suppliers and other clients via phone fax and email along with processing orders to ensure a smooth patient experience <p> <p> <strong> THE ROLE <strong> <p> <p> As a member of our Customer Experience Team you will be working at the heart of what sets us apart You will manage order intake performing internal workflows to capture and process patient orders endtoend remotely engaging with patients and caregivers through incoming and outgoing communications via phone email and other communication platforms and interfacing with our healthcare partners You should embrace the flexibility of an earlystage startup Were looking for those who have the capability and desire to work in rapidlychanging environments with many moving pieces <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Interact with our patients and providers via phone email and text These interactions may include <p> <ul> <li> <p> Order intake and prescription retrieval with providers <p> <li> <li> <p> Order confirmations with patients and providers <p> <li> <li> <p> Order status updates with suppliers and patients <p> <li> <li> <p> Policy and eligibility clarification with health insurance payors <p> <li> <ul> <li> <li> <p> Utilize internal resources and tools to manage multiple types of outreach simultaneously and with different stakeholders ensuring that all patient needs are being met in a timely manner <p> <li> <li> <p> Process orders by reviewing faxes documentation and prescriptions and processing orders in our internal order management system <p> <li> <li> <p> Proactively employ a sense of persistence and urgency to ensure patients are cared for and their orders are processed in a timely manner <p> <li> <li> <p> Communicate with all stakeholders tactfully and professionally <p> <li> <ul> <p> <strong> REQUIREMENTS <strong> <p> <ul> <li> <p> Comfortable working in a parttime capacity typically 2027 hours per week Must be available during daytime hours 800am500pm MondayFriday <p> <li> <li> <p> 1+ years of experience in a customer success or service role healthcare experience or knowledge is a plus <p> <li> <li> <p> Deep interest in improving customer experience and the ability to see the connection between customer experience and overall business growth <p> <li> <li> <p> An empathetic collaborative person with experience working in fastpaced and highgrowth environments <p> <li> <li> <p> Bilingual English and Spanish fluency in reading writing and speaking is a plus <p> <li> <li> <p> An excellent communicator with comfort and competency to speak with multiple clients a day professional phone etiquette along with excellent verbal written and interpersonal skills <p> <li> <li> <p> Ability to multitask manage time effectively stay organized and maintain attention to detail <p> <li> <li> <p> Proficient computer skills including Google Suite Salesforce or other CRM systems ticketing systems like ZenDesk Slack a plus <p> <li> <li> <p> This is a remote position so you will be required to have the following <p> <ul> <li> <p> Internet services with a minimum speed of 15 Mbps download and a minimum of 3 Mbps upload You can test your internet speed at wwwspeedtestnet or by contacting your service provider <p> <li> <li> <p> Access to a HIPPA compliant private workspace <p> <li> <ul> <li> <li> <p> <strong> Available to start on April 8th 2024 or April 15th 2024 <strong> <p> <li> <ul> <p> Salary range for this position $1500$1600 per hour Our parttime teammates also qualify for additional wellness resources including a monthly wellness reimbursement access to a 401k retirement plan and more <p> <p> Learn more about our core values and working with us on our <a class=fontbold underline fontbold underline fontbold underline href=httpshometomorrowhealthcomcareers rel=noopener noreferrer nofollow target=blank> careers <a> page <p><p>
Senior Backend Engineer, Data Stores: Tenant Scale
Company: GitLab
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> An overview of this role <strong> <p> <p> The Tenant Scale team is focused on a longterm scaling solution for GitLab The charter of this group is to explore iterate on validate and lead implementation of proposals to provide a solution to accommodate Gitlabcoms dailyactive user growth We are accomplishing this through the introduction of a Cells architecture along with an Organization entity that will be the vehicle to associate a customers data with a specific Cell Hopefully this is the type of work that gets you excited about joining the team if so please read on <p> <p> Backend Engineers at GitLab work on our product This includes both the open source version of GitLab the enterprise editions and the GitLabcom service as well The efforts led by the Tenant Scale team will have an impact across all of GitLab You will be part of a group that is changing functionality used by all features in GitLab and consulting with development groups and subdepartments to implement changes required to support our Cells architecture Some examples of our projects <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgitlabcomeearchitectureblueprintscellsindexhtml rel=noopener noreferrer nofollow target=blank> Cells <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgitlabcomeearchitectureblueprintsorganizationindexhtml rel=noopener noreferrer nofollow target=blank> Organization <a> <p> <li> <ul> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Develop new features in <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvaluescollaboration rel=noopener noreferrer nofollow target=blank> collaboration <a> with our product management UX and frontend teams <p> <li> <li> <p> Keep changes small and <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvaluesiteration rel=noopener noreferrer nofollow target=blank> iterate <a> towards the best solution <p> <li> <li> <p> Reviewing Rails andor database related changes submitted by other engineers or community contributors <p> <li> <li> <p> Documenting best practices or patterns to avoid <p> <li> <li> <p> Developing tooling to proactively inform developers of potential performance issues <p> <li> <li> <p> Research design and implement solutions to improve product performance <p> <li> <ul> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Significant experience with Ruby on Rails <p> <li> <li> <p> Professional software engineering experience with databases preferably PostgreSQL in large production environments <p> <li> <li> <p> Familiarity with GraphQL <p> <li> <li> <p> Infrastructure Deployments knowledge optional <p> <li> <li> <p> Interest in scalability sharing and system programming languages like Rust Go or Lua optional <p> <li> <li> <p> Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems <p> <li> <li> <p> You can reason about software algorithms and performance from a high level <p> <li> <li> <p> You are passionate about open source <p> <li> <li> <p> Strong written communication skills <p> <li> <li> <p> Selfmotivated and have strong organizational skills <p> <li> <li> <p> You share our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookvalues rel=noopener noreferrer nofollow target=blank> values <a> and work in accordance with those values <p> <li> <ul> <p> <strong> About the team <strong> <p> <p> The Tenant Scale group is part of the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringinfrastructurecoreplatformdatastores rel=noopener noreferrer nofollow target=blank> Data Stores stage <a> We offer support for groups projects and user profiles within our product but our main focus is a longterm horizontal scaling solution for GitLab <p> <p> The teams <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringinfrastructurecoreplatformdatastorestenantscale rel=noopener noreferrer nofollow target=blank> handbook page <a> covers processes and information specific to the Tenant Scale group See also the <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectionenablementtenantscale rel=noopener noreferrer nofollow target=blank> direction page <a> and the <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomhandbookproductcategoriesfeaturesdatastorestenantscalegroup rel=noopener noreferrer nofollow target=blank> features we support per category <a> <p> <p> <strong> How GitLab will support you <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <p> <li> <ul> <p> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application <p><p>
Cloud Engineer - Software
Company: Bosch Group
Location: USA
Posted Mar 13, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p><em><strong>Note The job position offers a hybrid work schedule with 60 remote work and 40 onsite work providing the flexibility to work from both home and office environments<strong><em><p> <p>At Bosch Automotive Aftermarket we believe in creating a work culture that embodies our core values of grow enjoy and inspire Our Automotive Aftermarket division provides diagnostic and repair shop equipment spare parts and repair solutions for passenger cars and commercial vehicles worldwide Our Automotive Service Solutions operations supply testing and repairshop technology diagnostic software service training and information services<p> <p>As a member of our team you will have the opportunity to grow your skills and knowledge while working with cuttingedge technology We want you to enjoy what you do and feel inspired to contribute your best to our customers and to the growth of our business We believe that by cultivating a work environment that encourages personal and professional growth enjoyment and inspiration we can achieve great things together<p> <p>Join us at Bosch Automotive Aftermarket and help us shape the future of mobility<p> <p><br><br><p> <div class=h3>Job Description<div> <p><em><strong>WHAT YOU WILL DO<strong><em><p> <p>Join our research and development team in an innovative technology environment where you will be involved in the development of new application solutions on existing cloud systems and cloud platforms<p> <p>You will be a member of a team of cloud engineers and CICD engineers that create and maintain cloud application and systems You will be responsible for the initial design and development of new product software or significant revisions to existing product software<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>Create integrate and maintain software features and functions databases and applications for cloud technologies<li> <li style=>Collaborate with our development team to design develop and maintain mobile applications for automotive service platforms<li> <li style=>Assist in the implementation of new features and enhancements to existing applications<li> <li style=>Troubleshoot and debug issues to ensure the performance quality and responsiveness of our cloud applications<li> <li style=>Stay up to date with the latest trends tools and technologies in mobile development to continuously improve our products<li> <ul> <ul style=> <li style=>Embrace crossplatform development principles and explore opportunities to leverage cloud and new emerging frameworks<li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <p>EXPERIENCE amp BACKGROUND<p> <ul style=> <li style=>Bachelors degree in computer science Engineering or related field A Masters degree is a plus Certifications are a plus<li> <li style=>7+ years of experience of experience with cloud services<li> <li style=>Experience should include OpenSource technology software development systems engineering scripting languages<li> <li style=>Additionally must have a background in building or designing web services in the cloud<li> <li style=>Familiarity with software development methodologies and best practices<li> <li style=>Strong problemsolving skills and attention to detail<li> <li style=>Excellent communication and collaboration abilities<li> <li style=>A willingness to learn and adapt to new technologies and frameworks<li> <li style=>Crossplatform development experience especially with Azure is a plus<li> <ul> <p><em><strong>This position is for US work authorized individuals only Sponsorship for work authorization is not available<strong><em><p> <p><br><br><p> <div class=h3>Additional Information<div> <p><em><strong>Comprehensive Benefit Offering All benefits are effective DAY 1<strong><em><p> <ul style=> <li style=>Medical Dental amp Vision <li> <li style=>Life and Supplement Life<li> <li style=>Long and Short Term Disability<li> <li style=>Paid Time Off amp Holidays<li> <li style=>401K with generous company match<li> <li style=>In addition to 401K additional retirement benefit 100 company paid<li> <li style=>Annual bonuses<li> <li style=>Tuition Assistance<li> <li style=>Paid Volunteer Time<li> <li style=>Associate Discounts on Bosch products like home appliances powertools thermal products like tankless water heaters and more<li> <ul> <p><a href=httpswwwboschuscareerswhyboschcultureandbenefits rel=nofollow>httpswwwboschuscareerswhyboschcultureandbenefits<a><br><a href=httpswwwmyboschbenefitscompublicwelcome rel=nofollow>httpswwwmyboschbenefitscompublicwelcome<a><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><strong>Welcome to Bosch<strong><br>Cars drive autonomously machines speak to each other and houses become smarter At Bosch we turn these visions into reality to improve the quality of life for people all over the world Start something big and become a part of forward thinkers environment where you can create something remarkable Invented for life Welcome to Bosch<p> <p>Bosch is on the way to becoming one of the leading companies worldwide in the field of the Internet of Things IoT In the Research and Development Centers in Mobility Aftermarket more than 200 engineers contribute to making homes cities and vehicles more intelligent and efficient by developing solutions for Bosch business units and divisions around the globe From hardware to software we have all kinds of opportunities waiting for you<p> <p>In the Mobility Aftermarket division its Automotive Service Solutions sector MA supplies modern vehicle diagnostic software testing and repairshop technology service trainings and information services that are being developed in interdisciplinary teams with agile methods The divisions success lies in its highly specialized and innovative team and on the technological knowhow creating tailormade solutions to address the service needs of newgeneration electronically controlled vehicles and connected vehicle solutions<p> <p> <p> <img src=httpsremotivecomjobtrack1900381blankgifsource=publicapi alt=>
Support Specialist, POS Integrations
Company: Restaurant365
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> The POS Integration Support Specialist is responsible for helping R365 customers with all POS integrations functions and needs They manage pertinent customer communications through tickets live chats and phone calls <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Prompt customers for information necessary to troubleshoot problem reports <p> <li> <li> <p> Reach out to customers by phone and or screen share as necessary to understand problem reports <p> <li> <li> <p> Identify solutions to problem reports and deliver them to customers <p> <li> <li> <p> Help customers understand POS integration functions <p> <li> <li> <p> Route nonPOS customer issues to appropriate teams and team members <p> <li> <li> <p> Diagnose and document software defects and escalate them to Lead Support Integrations <p> <li> <li> <p> Participate in live chats <p> <li> <li> <p> Manage personal queue of customer tickets <p> <li> <li> <p> Identify gaps in company selfhelp documentation <p> <li> <li> <p> Train and mentor new team members at the request of Support management <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> Bachelors degree with emphasis in business and or finance and or accounting and or computer technology preferred <p> <li> <li> <p> Restaurant industry experience <p> <li> <li> <p> Strong understanding of general business principles <p> <li> <li> <p> Excellent problemsolving skills <p> <li> <li> <p> Strong customer service skills <p> <li> <li> <p> Strong organization skills <p> <li> <li> <p> Time management skills <p> <li> <li> <p> Clear and effective oral and written communication <p> <li> <li> <p> Strong grasp of software and internet technologies <p> <li> <ul> <p> <strong> PREFERRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Previous experience with support ticketing software <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $2115$29 The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> $2115 $29 an hour <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>
Customer Onboarding Strategist, Mid-Market
Company: Muck Rack
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Were growing quickly and were looking for a proactive empathetic and eager <strong> Customer Onboarding Strategist <strong> to join our team and make a big impact <p> <p> Customer churn starts during onboarding As a Customer Onboarding Strategist your mission will be to set up midmarket and small business customers for immediate success by facilitating the implementation process You should be excited about educating new customers and ensuring a smooth adoption of our products and services You will be responsible for rapidly understanding each customers business and communications requirements and driving them to realize a fast timetovalue from their investment in Muck Rack as efficiently as possible Youll be a great fit for this role if you enjoy taking ownership and see yourself as a collaborator working with customers to deliver great results <p> <h2> What youll do <h2> <ul> <li> <p> Become a Muck Rack product expert <p> <li> <li> <p> Establish strong relationships with new customer stakeholders and deepen relationships with existing customer stakeholders <p> <li> <li> <p> Conduct 56 customer calls daily to provide detailed account walkthroughs communicate setup requirements educate on Muck <p> <li> <li> <p> Racks capabilities and document implementation details in Salesforce <p> <li> <li> <p> Ensure all customers complete the required technical setup efficiently and in a timely manner <p> <li> <li> <p> Leverage feedback for continuous improvement to the onboarding process to enhance efficiency and customer experience <p> <li> <li> <p> Develop a deep understanding of customers business and operational objectives <p> <li> <li> <p> Project manage onboardings to successful outcomes accelerating Time to Value and retention <p> <li> <li> <p> Help drive early adoption setting KPIs and success metrics for ROI <p> <li> <ul> <h3> How success will be measured in this role <h3> <ul> <li> <p> Number of accounts onboarded per quarter <p> <li> <li> <p> Customer Health Score of new accounts after 90 days <p> <li> <ul> <h2> If the details below describe you you could be a great fit for this role <h2> <ul> <li> <p> 2+ years professional experience with at least 1 year of related SaaS experience in customer onboarding customer success management project management or coaching roles <p> <li> <li> <p> An ability to manage project scope and delivery timelines across multiple projects simultaneously with experience working in a deadlinedriven environment <p> <li> <li> <p> Proficiency in Boolean search language or has the ability to learn to use Boolean search operators AND OR NOT etc <p> <li> <li> <p> Can communicate about and advise on technical concepts <p> <li> <li> <p> Comfort with a variety of tools including a CRM preferably Salesforce <p> <li> <li> <p> An ability to adapt quickly to new software and constantly changing business requirements <p> <li> <li> <p> A passion for helping customers and a dedication to providing a bestinclass service experience <p> <li> <li> <p> An ability to use data to analyze results and make datadriven decisions <p> <li> <li> <p> Strong written and verbal communication skills and the ability to build meaningful relationships quickly <p> <li> <ul> <h3> Interview Overview <h3> <p> Below youll find an outline of the interview plan for our Customer Onboarding Strategist role Please note that this is what we expect the process to look like we may ask you for supplemental information or require an additional step before making a final decision <p> <ul> <li> <p> 30 min interview with a member of our Talent Team <p> <li> <li> <p> A 1 hour zoom interview with the hiring manager <p> <li> <li> <p> Takehome skills assessment 2 hours max <p> <li> <li> <p> Peer interviews with several team members <p> <li> <li> <p> Final calls with executive team members <p> <li> <ul> <h3> Salary <h3> <p> The base salary for this role is $68000 Total compensation for this role consists of base salary and a quarterly bonus plan We take a geoneutral approach to compensation within the US meaning that we pay based on job function and level not location For all other countries we have competitive pay bands based on market standards <p> <p> Individual compensation decisions are based on a number of factors including experience level skillset and balancing internal equity relative to peers at the company We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors We recognize that the person we hire may be less experienced or more senior than this job description as posted If that ends up being the case the updated salary range will be communicated with you as a candidate <p> <p> <p><p>
Creative Project Manager
Company: Greenlight
Location: USA
Posted Mar 14, 2024
<div>Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids We proudly serve more than 6 million parents and kids with our awardwinning banking app for families With Greenlight parents can automate allowance manage chores set flexible spend controls and invest for their familys future Kids and teens learn to earn save spend wisely and invest <div> <div> <div> <div>At Greenlight we believe every child should have the opportunity to become financially healthy and happy Its no small task and thats why we leap out of bed every morning to come to work Because creating a better brighter future for the next generation depends on it<div> <div> <div> <div>Our Marketing team is looking for a <strong>Creative Project Manager<strong> to grow the Greenlight Brand This role will guide the concepting production and delivery of a wide range of marketing initiatives organizing creative teams internal freelance and agencies to deliver a variety of crosschannel assets<div> <div> <div> <div>Working collaboratively with the Director of Brand Operations Marketing managers and Creative team youll define the scope timing and prioritization of projects maintain status documentstools and drive projects to completion<div> <div> <div> <div>The best candidate is an expert at delivering creative projects ontime onbudget and onstrategy forecasting upcoming needs identifyingmitigating risk and can thrive in a collaborative fastpaced environment<div> <p><br><br><p> <div class=h3>Who you are<div> <ul style=> <li style=>Adept at project planning and prioritization and capable of uniting a team under tight deadlines<li> <li style=>Detailedoriented organized and accountable<li> <li style=>Comfortable setting and managing expectations across full breadth of organization from csuite to interns<li> <li style=>Able to work both independently and as a collaborator on a team<li> <li style=>Successful at guiding peers amp stakeholders to alignment on strategy feedback and next stepstiming<li> <li style=>Solutionsoriented and confident in proposing tradeoff scenarios when needed<li> <ul> <p><br><br><p> <div class=h3>Your daytoday<div> <ul style=> <li style=>Partner with Marketing managers and Creative leadership leveraging established processes and tools to understand priority strategyobjectives and creative scope to develop project plans allocate resources and manage campaigns as assets are concepted refined and delivered<li> <li style=>Communicate projects and schedules to Creative team and follow up to ensure work is flowing efficiently and deadlines and expectations are met while maintaining a high level of creative excellence<li> <li style=>Proactively evaluate tradeoffs and recommend a path forward Escalate concerns to the manager as needed<li> <li style=>Quality assurance Support the creative project intake process by ensuring briefs are concise clear and complete ensure that brandforward onbrief creative work is delivered<li> <li style=>Schedule and facilitate creative review and feedback meetings from project briefing to final approval Maintain notes to ensure speedy delivery of the next rounds of work<li> <li style=>Maintain documents and project management platform to show the current status of each project and clearly identify who each task is assigned to the creative scope and timing<li> <li style=>Ensure appropriate compliance reviews of marketing materials occur prior to launching<li> <li style=>Develop and maintain strong relationships with peers stakeholders external vendors freelancerscontractors and agencies<li> <ul> <p><br><br><p> <div class=h3>What youll bring to the team<div> <ul style=> <li style=>5+ years of project management experience in a multichannel integrated creative production environment<li> <li style=>Experience using a project management platform to manage the delivery of creative outputs is required Specific experience using Asana is preferred but not mandatory<li> <li style=>Familiarity with project management best practices and methods including waterfall and agile methodologies<li> <li style=>Ability to identify gaps in workflow or tooling and findpropose solutions <li> <li style=>Demonstrated success managing a widerange of projects at agencies or brand creative departments within highgrowth companies<li> <li style=>Strong collaborative relationshipbuilding and communication skills<li> <li style=>Demonstrated problemsolving ability and flexibility with adjusting priorities<li> <li style=>High emotional intelligence<li> <ul> <div> <div> <div>Not sure this ones for you Dont count yourself out Show us what youve got and well reach out if theres a great fit <div> <p><br><br><p> <div class=h3>Work perks at Greenlight<div> <ul style=> <li style=>Medical dental vision and HSA match <li> <li style=>Paid life insurance ADampD and disability benefits <li> <li style=>Traditional 401k with company match and Roth IRA<li> <li style=>Unlimited PTO <li> <li style=>Paid company holidays and popup bonus holidays <li> <li style=>Wellness amp professional development stipends<li> <li style=>Mental health resources <li> <li style=>11 financial planners<li> <li style=>Fertility healthcare<li> <li style=>100 paid parental and caregiving leave plus cleaning service and meals during your leave<li> <li style=>Flexible WFH both remote and inoffice opportunities<li> <li style=>Fully stocked kitchen catered lunches and occasional inoffice happy hours<li> <li style=>Employee resource groups<li> <ul> <div><strong>Who we are<strong><div> <div>It takes a special team to aim for a neverbeendonebefore mission like ours Were looking for people who love working together because they know it makes us stronger people who look to others and ask How can I help and then How can we make this even better If youre ready to roll up your sleeves and help parents raise a financially smart generation apply to join our team<div> <div> <div> <div>Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age race color national origin gender gender identity or expression sexual orientation religion physical or mental disability medical condition including pregnancy childbirth or a medical condition related to pregnancy or childbirth genetic information marital status veteran status or any other characteristic protected by federal state or local law<div> <img src=httpsremotivecomjobtrack1900250blankgifsource=publicapi alt=>
AVP/VP/Global Head Quality Services
Company: EVERSANA
Location: USA
Posted Mar 14, 2024
<p><br><br><p> <div class=h3>Company Description<div> <p>At EVERSANA we are proud to be certified as a Great Place to Work across the globe Were fueled by our vision to create a healthier world How Our global team of more than 7000 employees is committed to creating and delivering nextgeneration commercialization services to the life sciences industry We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech startups to established pharmaceutical companies Our products services and solutions help bring innovative therapies to market and support the patients who depend on them Our jobs skills and talents are unique but together we make an impact every day Join us<p> <p>Across our growing organization we embrace diversity in backgrounds and experiences Improving patient lives around the world is a priority and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs We are deliberate and selfreflective about the kind of team and culture we are building We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA our people clients and most importantly the patients we serve We are EVERSANA <p> <p><br><br><p> <div class=h3>Job Description<div> <p><strong>THE POSITION <strong><p> <p>At EVERSANA our Compliance Services team is taking a leading role in helping some of the most scientifically advanced BioPharma Medical Device and other Life Sciences organizations around the world to innovate novel therapies for rare ultrarare and critical therapeutic areas including Oncology Neurology Immunooncology Immunology etc and bring them to market With a commitment to excellence and a clientcentric approach we deliver strategic and operational support to help our clients achieve their business objectives This is a leadership role within EVERSANA Compliance team reporting directly to the Senior Vice PresidentPresident Compliance Services This individual will be embraced with the responsibility driving the innovation and expansion strategy of Quality services leading to overall business growth This person will also collaborate very closely with other leaders within the EVERSANA Compliance Services Medical Affairs Pharmacovigilance and Regulatory to further strengthen the vision of integrated compliance services platform In addition this person will also work closely with leaders in Commercial Teams and other Service Lines including Patient services Market Access Engage Field solutions 3PL Data amp Analytics and Management consulting for identifying and driving newer and integrated opportunities<p> <p> <p> <p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES<strong><p> <p><br>Our employees are tasked with delivering excellent business results through the efforts of their teams EVERSANA customers are working on addressing unmet medical needs using advanced techniques and delivery models such as cell and gene therapies tissueengineered products and combination products evolving in a complex and dynamic scientific and global regulatory environment So its an ongoing endeavor at EVERSANA to evolve our business strategy and innovation in a manner that we can constantly deliver value to our customers create strong competitive differentiation and thought leadership ultimately leading to client delight and business growth The key responsibilities of this role are<p> <ul style=> <li style=>We are seeking an experienced and dynamic individual to join our team as the Practice Head of Global Quality Services for our Life Sciences clients The successful candidate will play a pivotal role in leading and growing our Quality Services practice overseeing four key areas Leadership and Strategy Practice Development and Business Growth Service Delivery and Business Operations and Business Performance Management <ul style=> <li style=><strong>Leadership and Strategy<strong> <ul style=> <li style=>Drive the entire PampL for Quality services business globally<li> <li style=>Actively drive building and delivering the overall vision of Practice Proactively work internally and externally to uncover market unmet needs and build right solutions<li> <li style=>Building the entire strategy for Practice services to create market differentiation and deliver enhanced value to our BioPharma customers<li> <li style=>Building and executing Practice strategy for driving revenue Expand Practice into newer areas that are relevant and needed by the industry<li> <li style=>Collaborate with other Service Lines like Field Solutions Market Access Health Analytics to create an overall Quality service package<li> <li style=>Global Expansion into new markets<li> <li style=>Global Operations Delivery Models Growth Strategy Helping constantly evolve the operational metrics to better execute the business and anticipate the trends<li> <li style=>CreatingDriving Thought leadership across Quality Practice via position papers webinars conferences social media and other channels<li> <li style=>Building a partnership ecosystem with customers partners and other market players to meet business growth objectives<li> <ul> <li> <li style=><strong>Practice Development and Business Growth<strong> <ul style=> <li style=>Drive business development efforts to expand the client base and increase revenue for the Practice<li> <li style=>Identify new market opportunities stay informed about industry regulations and assess potential risks to ensure proactive client support<li> <li style=>Collaborating with commercial teams understanding the commercial strategy and providing the required support through participating in overall solution development responses to RFIRFPs and building customer proposals<li> <li style=>Ensure alignment between commercial team and Quality team to achieve business unit commercial goals<li> <li style=>Presenting the solution during bid defense meeting answering customer queries and exhibiting an overall thought leadership in the area<li> <li style=>Collaborating with marketing team to develop thought leadership articles supporting new campaigns specific to Quality services writing white papers on upcoming trends<li> <li style=>Collaborating with commercial operations team to provide inputs on customer SOWs<li> <li style=>BookingInvoiced revenue evaluation provide modelscommentary of data via bottoms up approach<li> <li style=>Collaborate with Quality team to drive upsell and crosssell opportunities<li> <li style=>Tap into own industry network to drive business growth<li> <ul> <li> <li style=><strong>Service Delivery and Business Operations<strong> <ul style=> <li style=>Collaborating with Quality Leadership and Quality Consultants globally to ensure seamless execution of daytoday operations<li> <li style=>Act as point of escalation and work with internal teams and customers to resolve operational issues<li> <li style=>Understand client needs and industry trends to develop and deliver tailored solutions that address their specific quality and compliance challenges<li> <li style=>Work with team to understand their resourcing and other operational needs<li> <li style=>Global Operations Delivery Models Growth Strategy Helping constantly evolve the operational metrics to better execute the business and anticipate the trends<li> <li style=>Ensure the delivery of highquality valuedriven services that meet or exceed client expectations<li> <li style=>Develop 11 relationship with the top strategic customers and act as a coach for the operational team to drive growth within those accounts<li> <li style=>Support in developing partner ecosystem globally <li> <ul> <li> <li style=><strong>Business Performance Management<strong> <ul style=> <li style=>Driving overall monthly operational reporting amp dashboards both for business growth as well as business operations<li> <li style=>Take corrective actions to deliver on the PampL goals <li> <ul> <li> <ul> <li> <li style=>Build across Service Line collaboration and joint value proposition Building and driving large deals leveraging most EVERSANA capability<li> <li style=>Identify current pivotal positions and future strategic capabilities and create strategies to build talent development pipelines and retain engage and optimize the performance of individuals in those roles<li> <li style=>Build and develop a highperformance team that lives the EVERSANA values of caring creativity commitment and collaborative behavior <ul style=> <li style=>Lead the development of a segment culture that lives the EVERSANA values and provides high value to clients and employees<li> <li style=>Attract develop and retain leadership for key segment positions<li> <li style=>Create manpower plans and manage headcounts at or below budgeted levels<li> <li style=>Ensure organizational development programs are effective at all levels<li> <ul> <li> <li style=>Interface effectively with shared functions such as Legal Finance QNRA and Human Resources <ul style=> <li style=>Ensure company policies are effectively implemented at all locations<li> <li style=>Provide input in the developmentmodification of policies and templates<li> <ul> <li> <ul> <p>These results are achieved by<p> <ul style=> <li style=>Providing overall leadership to the Practice driving the PampL<li> <li style=>Ensuring alignment of all stakeholders involved in delivering the best experience to our customers through our services<li> <li style=>Setting clear direction effective plans and measurable outcomes<li> <li style=>Ensuring work is accomplished effectively by managing employee performance work processes and other resources<li> <li style=>Engaging employees to maximize their discretionary effort<li> <li style=>Developing a pipeline of excellent talent to fill future business needs<li> <li style=>Plans organizes and coordinates various projects programs and services<li> <li style=>All other duties as assigned<li> <ul> <p><em>Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position<em><p> <p><strong>PEOPLE LEADER <strong><p> <p>People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values In addition to the critical management and leadership tasks listed above this role also includes the following unique responsibilities<p> <ul style=> <li style=>Support SVPPresident of Compliance Services to oversee the entire business<li> <li style=>Enabling effective collaboration between commercial Quality team finance and other teams involved in daytoday business<li> <li style=>Interview select and supervise the activities of the department staff communicate interpret and discuss with team the company policies and procedures<li> <li style=>Determine job objectives work methods and performance standards review performance relative to departmental objectives discussion appraisal with each employee and performance authorize and communicate salary changes promotions transfers discipline and discharge and administer all other personnel actions<li> <ul> <p><strong>EXPECT<strong><strong>AT<strong><strong>IONS OF THE JOB<strong><p> <ul style=> <li style=><strong>Travel <strong>20 to 30<li> <li style=><strong>Hours<strong> 8 Hours per day 5 days of the week<li> <ul> <p><em>The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position<em><p> <p><em>An individual in this position must be able to successfully perform the expectations listed above <em><p> <p><br><br><p> <div class=h3>Qualifications<div> <p><strong>MINIMUM KNOWLEDGE SKILLS AND ABILITIES<strong><p> <p>The requirements listed below are representative of the experience education knowledge skill andor abilities required<p> <ul style=> <li style=><strong>Education<strong> Postgraduate in Pharma Quality related areas or equivalent qualification is a must for this position An MBA andor any formal education in understanding and running a business will be added advantage<li> <li style=><strong>Experience andor Training <strong> <ul style=> <li style=>Minimum 20 to 25 years of experience in <ul style=> <li style=>Managing global Quality teamslife sciences services business<li> <li style=>Vast experience with BioPharmaMedical Devices <ul style=> <li style=>Quality ManagementAssurance and Regulatory Affairs<li> <li style=>CMC IND Filing NDA Filings RegulatoryQuality Audits<li> <li style=>Experience with FDA EMEAMHRA and other global regulators<li> <li style=>US and International regulatory and GMP requirements<li> <li style=>Quality Management System<li> <li style=>Experience with emerging companies and associated challenges in Quality Regulatory<li> <ul> <li> <ul> <li> <ul> <li> <li style=>A strategic SME providing leadership level advise to C level in smallmid BioPharmaMedical Devices companies in QualityRegulatory areas Working with the Heads of QualityRegulatory functions in BioPharmaMedical Devices companies for setting up QualityRegulatory functions or understanding their current challenges and proposing solutions<li> <li style=>A proven leader with vast industry network<li> <li style=>Ability to establish credibility with a variety of audiences and to be decisive<li> <li style=>Strong analytical numerical and reasoning abilities<li> <li style=>Exceptional written oral interpersonal and presentation skills including the ability to effectively interface with all levels of management and staff<li> <li style=>Superior management skills ability to influence and engage direct and indirect reports and peers<li> <li style=>Well versed with the technological advancement across Life sciences industry as well as Quality including advanced data analytics application of automation and artificial intelligence and data science<li> <li style=>Positive Attitude and Energy Exhibits an upbeat attitude a genuine interest in others and a sense of humor Energizes others and heightens morale through herhis attitude<li> <li style=>Communication Skills Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate<li> <li style=>Innovator Transforms creative ideas into original solutions that positively impact the companys performance<li> <li style=>Highly Principled Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior<li> <li style=>Marketstrategic analysis Ability to understand the markets and customers served by EVERSANA and develop appropriate capability and service lines to support market needs<li> <ul> <p><strong>PHYSICALMENTAL DEMANDS AND WORKING ENVIRONMENT<strong><p> <p>The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position<p> <p><strong>Office<strong> While performing the essential functions of this job the employee is frequently required to reach grasp stand andor sit for long periods of time up to 90 of the shift walk talk and hear occasionally required to lift andor move up to 25 pounds The noise level in the work environment is usually moderately quiet with frequent interruptions and multiple demands<p> <p><br><br><p> <div class=h3>Additional Information<div> <p><strong>OUR CULTURAL BELIEFS<strong><p> <p><strong>Patient Minded <strong>I act with the patients best interest in mind<p> <p><strong>Client Delight<strong> I own every client experience and its impact on results<p> <p><strong>Take Action <strong>I am empowered and empower others to act now<p> <p><strong>Grow Talent <strong>I own my development and invest in the development of others <p> <p><strong>Win Together <strong>I passionately connect with anyone anywhere anytime to achieve results<p> <p><strong>Communication Matters <strong>I speak up to create transparent thoughtful and timely dialogue<p> <p><strong>Embrace Diversity <strong>I create an environment of awareness and respect<p> <p><strong>Always Innovate<strong> I am bold and creative in everything I do<p> <p>EVERSANA is committed to providing competitive salaries and benefits for all employees The anticipated base salary range for this position is $200000 to $280000 and is not applicable to locations outside of the US The base salary range represents the low and high end of the salary range for this position Compensation will be determined based on relevant experience other jobrelated qualificationsskills and geographic location to account for comparative cost of living EVERSANA reserves the right to modify this base salary range at any time<p> <div> <div> <p>From EVERSANAs inception Diversity Equity amp Inclusion have always been key to our success We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity All of our employees points of view are key to our success and inclusion is everyones responsibility<p> <p>Follow us on <a href=httpswwwlinkedincomcompanyeversana rel=nofollow>LinkedIn<a> | <a href=httpstwittercomEVERSANAcompany rel=nofollow>Twitter<a><p> <img src=httpsremotivecomjobtrack1900188blankgifsource=publicapi alt=>
Product & Creator Communications Manager
Company: Eventbrite, Inc.
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <h3> THE CHALLENGE <h3> <p> Eventbrite is a global selfservice ticketing platform for live experiences that allows anyone to create share find and attend events that fuel their passions and enrich their lives From music festivals and marathons to gaming competitions and air guitar contests we bring the world together through live experiences <p> <p> <p> <h3> <strong> THE TEAM <strong> <h3> <p> Eventbrites dynamic global communications team plays a pivotal role in ensuring the companys narratives are conveyed effectively consistently and in a manner that aligns with our mission and values We are media strategists former journalists content creators data analysts and impactful storytellers <p> <p> <p> <h3> <strong> THE ROLE <strong> <h3> <p> We are searching for an allstar Product and Creator Communications Manager to develop and implement communications plans to introduce differentiating product features that help transform the way people organize events and amplify success stories of Eventbrite creators event planners who have leveraged Eventbrite to grow their business and bring unique live experiences to consumers worldwide The position is remote and reports to the Director of Consumer and Product Communications <p> <h3> <strong> YOU WILL <strong> <h3> <ul> <li> <p> Collaborate on the development and execution of a comprehensive product and creator communications strategy <p> <li> <li> <p> Leverage existing event industry music entertainment tech and business media relationships to elevate awareness and coverage of Eventbrites differentiating product offerings <p> <li> <li> <p> Manage inbound press requests and proactively collaborate with crossfunctional teams to source product and creator storytelling opportunities <p> <li> <li> <p> Secure relevant press speaking and thought leadership opportunities for product leaders and help manage and prep them draft messaging create briefing docs etc <p> <li> <li> <p> Develop strategic press announcements plans and social media content for key product and creator launches partnerships and milestones <p> <li> <li> <p> Partner closely with product and creator teams to make strategic recommendations on how and when to launch new products and features <p> <li> <ul> <h3> <strong> THE SKILL SET <strong> <h3> <ul> <li> <p> Comms Pro You bring 6+ years of experience in PRcommunicationsa background in producttech communications is a bonus <p> <li> <li> <p> Expert Wordsmith Writing compelling content will be a huge part of your role From crafting polished news announcements to coming up with insightful narratives your ability to clearly articulate ideas sets you apart <p> <li> <li> <p> Media Relations Specialist You foster strong relationships with toptier journalists and are a pro at securing earned press coverage <p> <li> <li> <p> Influential Strategist This role requires a highly strategic thinker and the ability to influence crossfunctional partners to buy into new ideas <p> <li> <li> <p> MakeitHappen Attitude Things move quickly at Eventbrite The ability to pivot and acclimate quickly will be a key to success in this role <p> <li> <li> <p> Agile Project Manager Strong project management skills are much needed as youll be overseeing multiple projects at once all while juggling an incredibly fastpaced environment <p> <li> <ul> <h3> <strong> BONUS POINTS <strong> <h3> <ul> <li> <p> Experience at a startup andor global organization <p> <li> <li> <p> Knowledge of the live experiences industry <p> <li> <li> <p> Strong relationships with music entertainment tech and business reporters <p> <li> <ul><p>
Customer Support Advocate
Company: brightwheel
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> Brightwheel is seeking to hire a Customer Support Advocate to support our growing community of directors teachers amp parents We are looking for team members that are passionate about educating our customers about the brightwheel product and finding solutions for their pain points You will be on the front line communicating directly with our schools and parents and will work crossfunctionally with our Customer Success and ProductEngineering teams You enjoy collaborating with your team to find creative solutions to issues and using customer feedback to advocate for product improvements <p> <p> <p> <p> Were looking for someone with experience working in customer service preferably with exposure to technical troubleshooting Ideally this is someone who can empathize with the daily experience of a teacher or a parent of young children <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Develop expertise in our platform and become a subject matter expert for our customers keeping on top of updates in each release <p> <li> <li> <p> Use strong critical thinking and troubleshooting abilities to correctly identify investigate and resolve technical or usage issues <p> <li> <li> <p> Answer chats and scheduled phone calls throughout the day to provide responsive live support <p> <li> <li> <p> Prepare for scheduled phone callbacks to provide personalized support <p> <li> <li> <p> Communicate clear and concise instructions via live chat email and phone to Administrators Teachers and Guardians <p> <li> <li> <p> Exhibit empathy towards our customers and each other at all times <p> <li> <li> <p> Advocate on behalf of customers helping them to solve their issues and acting as the voice of the customer <p> <li> <li> <p> Contribute to improving internal processes <p> <li> <li> <p> Work crossfunctionally to support our customers and improve the overall customer experience <p> <li> <li> <p> Maintain established metrics such as closed cases response times while maintaining quality and high customer satisfaction ratings <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> At least 1 year of customer service or early education experience required <p> <li> <li> <p> Exceptional written skills attention to detail and strong listening skills <p> <li> <li> <p> Excellent organization timemanagement and prioritization skills <p> <li> <li> <p> Comfort with a fastpaced and dynamic environment that evolves rapidly <p> <li> <li> <p> A passion for improving the world through education <p> <li> <li> <p> A plus Experience in schools education <p> <li> <li> <p> Experience providing live support to customers preferred <p> <li> <li> <p> Handson experience with Zendesk Salesforce Intercom or similar CRM systems preferred <p> <li> <li> <p> Bachelors degree preferred <p> <li> <ul> <p> <p> <p> <p> <p> $2164 $2164 an hour <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Strategic Sales Manager, Repowering and Service
Company: SMA America
Location: USA
Posted Mar 14, 2024
<p class=jobDescription> <p> Purpose of the position <p> <ul> <li> <p> The Strategic Sales Manager Repowering and Service is responsible for growing SMA Americas service Core Services and the Repowering business This position works within a matrix organization with SMAs Headquarters in Germany and North America The Strategic Sales Manager Repowering amp Service contributes to the global teams success <p> <li> <ul> <p> Primary duties responsibilities <p> <ul> <li> <p> Supports and develops key accounts in the North America region <p> <li> <ul> <ul> <li> <p> Manages customer requirements within the organization and coordinating the activities towards the customer <p> <li> <ul> <ul> <li> <p> Prepares business plans and regular reports full Sales accountability <p> <li> <ul> <ul> <li> <p> Performs forecasting and pipeline management <p> <li> <ul> <ul> <li> <p> Conducts systematic market analysis and processing <p> <li> <ul> <ul> <li> <p> Identifies and develops new customers and customer groups with focus on repowering <p> <li> <ul> <ul> <li> <p> Develops and maintains customer database <p> <li> <ul> <ul> <li> <p> Supporting marketing measures <p> <li> <ul> <ul> <li> <p> Collaborates with Business Unit and Service Organization to improve and develop SMAs service product portfolio <p> <li> <ul> <ul> <li> <p> Acts as service sales facilitator into the North American sales organization <p> <li> <ul> <ul> <li> <p> Other duties as may be assigned or required <p> <li> <ul> <p> Required training type duration field additional training <p> <ul> <li> <p> Bachelors degree in Electrical Engineering or equivalent in combination with excellent commercial skills <p> <li> <ul> <p> Required relevant professional experience type duration <p> <ul> <li> <p> Several years of experience in managingselling complex service agreements <p> <li> <li> <p> Experience in working across multiple business functions <p> <li> <li> <p> Experience in asset management and financial modeling <p> <li> <li> <p> Strong Business Acumen is required <p> <li> <ul> <p> Other specialized skills <p> <ul> <li> <p> Strong analytical conceptual skills <p> <li> <li> <p> Entrepreneurial spirit hands on mentality <p> <li> <li> <p> Proven success in winning new customers <p> <li> <li> <p> Confident demeanor even at Clevel <p> <li> <li> <p> Organized attention to detail and a high level of accuracy are required <p> <li> <li> <p> Proficiency in the English language both written and verbal is required <p> <li> <li> <p> Proficiency in the German and Spanish language is a plus <p> <li> <li> <p> Proficiency with Microsoft Office Word PowerPoint Excel required <p> <li> <li> <p> Travel to Rocklin based offices tradeshows and customer meetings <p> <li> <li> <p> Travel to Headquarters in Kassel Germany for alignment within the Business Unit <p> <li> <ul> <p> The salary range for this position is $118000 $184000 annually <p><p>
Sr. Accountant (CPA)
Company: Manaycpa.com
Location: USA
Posted Mar 13, 2024
<div><b>Who We Are<b><div><div>Manay CPA is a reputable fullservice accounting firm based in Atlanta GA with over 20 years of experience We provide comprehensive accounting and tax solutions to individuals and businesses across all 50 states Our expertise spans new business formation accounting tax payroll consulting and human resources<div><div><br><div><div>Our vision is to become the most integral partner and guide in the world for entrepreneurs corporations startups and businesses as they move along in their growth path Through personalized solutions we empower our clients to navigate the complexities of the business landscape and reach their full potential Building sincere and longlasting relationships is at the core of our mission as we believe success goes beyond financial milestones We strive to cultivate genuine connections and make a positive impact on our clients lives<div><div><br><div><div>As a vital player in the industry Manay CPA assists local and global investors in navigating the intricate US tax financial and federal regulatory landscape We specialize in developing tailored growth roadmaps for entrepreneurs providing guidance at every step Our commitment to excellence and client satisfaction has earned us recognition including the Top 25 Small Business of the Year Award from the COBB Chamber of Commerce for four consecutive years Additionally our Managing Partner amp CEO Burcu Bree Manay has been selected as one of the Top 50 Women in Accounting highlighting her expertise and influence in the field<div><div><br><div><div>Now with the prestigious Americas Top 70 Small Businesses title added to our list of accomplishments we stand as a beacon of success ready to continue serving our clients with the highest standards of excellence and dedication Join us on the path to financial prosperity and success with Manay CPA where your goals become our mission<div><div><br><div><div>Check out our website for more <a href=httpswwwmanaycpacom rel=nofollow>httpswwwmanaycpacom<a><div><br><br><div class=h3>Responsıbilities<div><li style=>Manage and oversee the clients financial operations including audits taxation accounting bookkeeping and payroll<li><li style=>Coordinate and manage external audits liaising with auditors and providing necessary documentation and information<li><li style=>Ensure compliance with US taxation laws and regulations including the timely filing of tax returns and payments<li><li style=>Handle accounts receivable AR and accounts payable AP processes including invoicing collections payments and reconciliation<li><li style=>Maintain accurate and uptodate financial records and documentation utilizing accounting software such as QuickBooks<li><li style=>Analyze financial data and trends to provide insights and recommendations for improving financial performance and efficiency<li><li style=>Collaborate with crossfunctional teams to support business initiatives and strategic objectives<li><li style=>Provide guidance and mentorship to junior accounting staff fostering a collaborative and supportive work environment<li><li style=>Support client onboarding process for all assigned client engagements in accordance with the defined process<li><li style=>Engage in client acquisition and retention initiatives always providing the highest level of customer service<li><li style=>Organize and update financial records as needed digital and physical<li><li style=>Prepare yearend audit schedules and support the process as necessary<li><li style=>Assist as necessary in documenting designing and testing processes and procedures affecting the financial statements or financial performance of the company<li><li style=>Assist in systems and spreadsheet automation to improve the efficiency and effectiveness of accounting functions and processes<li><br><br><div class=h3>Job Skills and Requirements<div><li style=>Bachelors Degree in Accounting Finance Business Administration Economics or related Masters degree is a plus<li><li style=>CPA Certificate is required<li><li style=>Minimum 3 years of professional experience in fullcycle accounting and tax Experience in Public Accounting is preferred <li><li style=>International Tax Law knowledge is a PLUS<li><li style=>Proficiency in Microsoft Word Excel Outlook<li><li style=>Experience with QuickBooks andor other accounting software<li><li style=>Experience with UltraTax andor other tax preparation software<li><li style=>Excellent verbal and written communication skills<li><li style=>Must be dependable able to work independently and stay on task<li><li style=>Positive and team player personality<li><li style=>Strong attention to meticulous details<li><li style=>High perseverance and endresultoriented work habits<li><li style=>Fast learner ability to master new concepts quickly<li><br><br><div class=h3>Our Benefits<div><li style=>Competitive salary based on experience plus performancebased bonus<li><li style=>Medical dental and vision insurance<li><li style=>Life insurance<li><li style=>401K plus company match<li><li style=>Great international work environment<li><li style=>Excellent ongoing training<li><li style=>Paid vacation and holidays<li><li style=>Growth opportunities<li><div><i>Manay CPA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws<i><div><div><br><div><div><i>This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training<i><div><img src=httpsremotivecomjobtrack1900858blankgifsource=publicapi alt=>