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EAP Management Consultant
Company: Springhealth
Location: Worldwide
Posted Apr 18, 2024
<div class=contentintro><p><strong>Our mission to eliminate every barrier to mental health <strong><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond <p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like JP Morgan Chase amp Co Microsoft JB Hunt Bumble and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $370 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures and many more Thanks to their partnership our current valuation has reached $25 billion<p><div><p><strong>EAP Management Consultant <strong><p> <p><strong>12pm8pm EST<strong><p> <p>The EAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives management and employees This role will report to the Spring Health Clinical Manager<p> <p><span style=textdecoration><strong>What youll be doing <strong><span><p> <ul style=> <li style=>Provide management consultation that enhances employee wellbeing and workplace effectiveness from the <strong>hours of 128pm EST but you may sit out of any time zone<strong><li> <li style=>Coordinate critical incident response requests<li> <li style=>Complete management referral intakes according to established guidelines assure appropriate placement of management referred employees provide guidance regarding EAP protocols to counselors working with employees<li> <li style=>Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements<li> <li style=>Provide followup to monitor employee compliance and feedback to supervisors HRManagers<li> <li style=>Confirm that necessary paperwork is in place to both providers HRManagers including signed releases in order to coordinate followup with treatment providers and other necessary HRManagers<li> <li style=>Provide limited after care monitoring following up with employees andor providers to ensure the safety of employees and continuation of treatment<li> <li style=>Assess for risk and manage member and organizational crises by providing inthemoment support triage safety planning and follow up <li> <li style=>Identify and problemsolve issues that serve as a barrier or disruption to care with support from leadership <li> <li style=>Act as a subject matter expert on the key customer including the customers benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer<li> <li style=>Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements<li> <ul> <p><span style=textdecoration><strong>What we expect from you <strong><span><p> <ul style=> <li style=>LPC LCSW LMFT or Psychologist with minimum of 3 years experience independent licensure required<li> <li style=>SAP qualified preferred<li> <li style=>CEAP certification preferred<li> <ul> <ul style=> <li style=>Supervisory experience andor experience working with management and human resource professionals preferred<li> <li style=>Crisis management and SUD experience<li> <li style=>Familiarity with basic terminology and concepts used in employee assistancehuman services programs<li> <li style=>EAP experience <li> <li style=>Experience working with diverse populations bilingual preferred<li> <li style=>Knowledge of healthcare settings and community resources<li> <li style=>Tech and computer savvy very comfortable adopting new technologies and platforms and efficient in techrelated tasks<li> <li style=>Excellent written and verbal communication skills<li> <li style=>Able to go above and beyond and to multitask and context switch<li> <ul> <p><em>The target salary range for this position is $3846 $4872 and is part of a competitive total rewards package including stock options benefits and incentive pay for eligible roles Individual pay may vary from the target range and is determined by a number of factors including experience location internal pay equity and other relevant business considerations We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay<em><p> <p>Dont meet every requirement Studies have shown that <strong>women communities of color and historically underrepresented<strong> talent are less likely to apply to jobs unless they meet every single qualification At Spring Health <a href=22httpsinsdecoaxkv22 rel=nofollow><strong>we are dedicated <strong><a>to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we strongly encourage you to apply You may be just the right candidate for this or other roles<p> <p> <p> <p><strong>Ready to do the most impactful work of your life Learn more about our values how we work and how hypergrowth meets impact at Spring Health<strong><strong> <strong><a href=22httpsinsdecob8no22 rel=nofollow><strong>Our Values<strong><a><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond<p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like General Mills Guardian Bain and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $300 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures Rethink Impact WorkBench William K Warren Foundation SemperVirens Able Partners True Capital Ventures and a strategic investor Guardian Life Insurance Thanks to their partnership our current valuation has reached $2 billion<p> <p> <p> <p><strong>Hypergrowth meets impact<strong><p> <p><strong>What to expect working here<strong><p> <ul style=> <li style=>You will be held accountable to an exceptionally high bar and impact<li> <li style=>This may be the fastest work environment you will ever experience in terms of growth decisionmaking and time to impact<li> <li style=>You will be challenged to set and protect your own boundaries<li> <li style=>You will create processes amp products that have never existed before<li> <li style=>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be<li> <li style=>Change is a constant here your role team responsibilities and success metrics will shift as the company grows<li> <ul> <p><strong>And<strong><p> <ul style=> <li style=>You get to be surrounded by some of the brightest minds in the field <li> <li style=>You get to learn and grow at an extremely accelerated pace<li> <li style=>You will experience transparency integrity amp humility from leadership <li> <li style=>You will be empowered to constantly challenge the status quo<li> <li style=>You get the space to experiment amp innovate<li> <li style=>You get to make a transformational impact for the company mental health and for real human lives and you will see that impact quickly<li> <li style=>You will become more resourceful and resilient<li> <li style=>You get to be part of a winning team that opens doors in the future<li> <ul> <p><strong>Benefits provided by Spring Health<strong><p> <p> <p> <p><em>Focus on total health including<em><p> <ul style=> <li style=>Generous medical dental vision coverage available day 1 + access to One Medical<li> <li style=>20 total yearly nocost visits to the Spring Health network of therapists coaches and medication management providers for you and your dependents<li> <li style=>Flexible paid time off in addition to 12 paid holidays throughout the year<li> <li style=>$500 per year Wellness Reimbursement<li> <li style=>Spring Health provides access to QuitGenius a platform with technologytailored personalized addiction treatment plans for substance use QG is available to benefitenrolled employees spouses and dependents age 18+<li> <ul> <p> <p> <p><em>Supporting you and your family<em><p> <ul style=> <li style=>445 months of fully paid parental leave<li> <li style=>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care backup care and elder care<li> <li style=>Access to Joshin is provided by Spring Health Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace This benefit supports employees their families and our teams through personalized navigation and disability education and training along with a network of screened inhome caregivers with disability and neurodivergent experience <li> <ul> <p> <p> <p><em>Supporting you financially through<em><p> <ul style=> <li style=>Our People team benchmarks all salaries using the <a href=22httpsinsdecohnp822 rel=nofollow>Radford Global Compensation Database<a> for technology and life sciences industries Radford benchmarks salaries with 3589 global firms 65 million employees and 98 countries across the globe We do this to ensure all of our team members are paid equally and competitively<li> <li style=>On top of competitive and benchmarked salary Spring Health offers incentive pay based on role and equity that begins vesting as we celebrate your first year with the company<li> <li style=>Employer sponsored 401k match of up to 2 after 90 days of employment<li> <ul> <p> <p> <p><em>Creating a culture you can thrive in<em><p> <ul style=> <li style=>Flexible work arrangements 60 of Spring Health team members work fully remote while 40 work in a hybrid model from our New York City offices<li> <li style=>Calm Fridays no meetings no distractions just time for you to get work done<li> <li style=>Up to $1000 Professional Development Reimbursement per calendar year Any requests over $250 must be requested for preapproval prior to enrollment by sending an email to the People Team <li> <li style=>$200 per year donation matching to support your favorite causes<li> <ul> <p> <p> <p><strong><em>Our privacy policy <em><strong><a href=22httpsspringhealthcomprivacypolicy22 rel=nofollow><strong><em>httpsspringhealthcomprivacypolicy<em><strong><a><p> <p> <p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p> <p style=textalign> <p><div class=contentconclusion><p><strong><em>Our privacy policy <em><strong><a href=22httpsspringhealthcomprivacypolicy22 rel=nofollow><strong><em>httpsspringhealthcomprivacypolicy<em><strong><a><p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p><div><img src=httpsremotivecomjobtrack1907196blankgifsource=publicapi alt=>
Assistant Account Executive
Company: taylorstrategy
Location: Worldwide
Posted Apr 08, 2024
Taylor is seeking an enthusiastic and ambitious Assistant Account Executive to provide excellent program execution and PR support for leading brands. The role involves client business and mar/comm strategy, influencer relations and pitching, activation and program management, and business acumen & financials. The ideal candidate should have a degree in marketing, advertising, PR, or related field, 1-2 years of experience, and proficiency in Microsoft Office. They should be a team player, open to others' ideas, and have strong problem-solving skills. Interest in spirits, entertainment culture, and/or sports is a plus. The compensation is $55,000/yr.
Content and Brand Manager VA
Company: 20four7VA
Location: Worldwide
Posted Apr 06, 2024
20four7VA is seeking a creative marketing professional for a high-profile role in the home improvement industry. The Content Marketing Specialist will coordinate marketing and advertising projects, ensuring consistent brand messaging across various channels. The ideal candidate should have a Bachelor's degree in marketing, design, or related field, with 2+ years of experience in marketing/advertising. They should be proficient in Adobe Creative Suite and have excellent project and time management skills. The role offers competitive rates, weekly payments, annual rate increases, paid time off, and holidays, along with free training and constant support from managers and mentors.
Senior Solutions Architect
Company: Lumos
Location: Worldwide
Posted Apr 02, 2024
Lumos, a company building the first AppHQ for businesses, is seeking a Solutions Architect to champion customer onboarding and drive technical investments. The role involves architecting deployments, scaling success and go-to-market teams, and serving as a trusted advisor. Lumos is backed by Andreessen Horowitz and has experienced rapid growth. The ideal candidate will have technical knowledge in SQL and Python, be a high-agency customer champion, an analytical builder, and an excellent communicator. The pay range is $140,000 - $180,000, with benefits including remote work, medical coverage, bonding trips, optimal WFH setup, unlimited PTO, wellness stipend, and 401k contribution plan.
Software Engineer, Infrastructure
Company: Imagen Technologies
Location: Worldwide
Posted Apr 20, 2024
<p>Imagen Technologies is a high growth healthcare startup enabling patients to be diagnosed treated and managed at their primary care appointment vs having to refer out to hospitals imaging centers and other slow and expensive options Today weve built an AIenabled platform that enables patients to receive immediate diagnostic tests immediate results and immediate next steps all in a single Primary Care appointment For example through our platform women across the US are now receiving comprehensive breast imaging results and specialistdriven next steps at their local Primary Care office condensing a multimonth diagnostic journey into 60 minutes <p> <p>With over $160m in funding from Google Ventures and some of the largest clinical networks in the country we are rapidly expanding this platform across the US from 16 states and 500000 patients in 2023 to 20+ states and 15M patients in 2024 By 2026 we will be delivering care across 35 states and to more than 5m patients per year <p> <p>Were looking for an infrastructurefocused Software Engineer to join our lean highly influential team In this role youll own the cloud infrastructure and applications that support our medical imaging business as well as build products to enable our customers to improve the quality of care they provide Youll also construct and scale the cloud infrastructure with automation and antifragile architecture which support our services <p> <p>If you are deeply passionate about leveraging technology to make a meaningful impact you could be a great fit for this role This role plays a pivotal part in creating innovative solutions and ultimately driving our mission forward and improving patient outcomes<p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Deliver highquality work You will own and drive the technical vision of the systems and solutions that impact business outcomes for the company<li> <li style=>Architect implement and maintain a robust and scalable cloud infrastructure tailored for medical image diagnostics services and adjacent products that help our customers provide better care for their patients<li> <li style=>Ensure industry best practices and compliance with regulatory requirements including HIPAA SOC2 HITRUST and FDA guidelines in the design development security and operation of cloudbased systems<li> <li style=>Advance the adoption and maturity of DevOps practices within the organization focusing on efficiency and reliability of the software build and delivery pipeline<li> <li style=>Collaborate closely with development teams to enhance CICD pipelines for seamless integration and deployment of software and infrastructure changes<li> <li style=>Implement and maintain monitoring and alerting systems to ensure the performance and availability of critical healthcare services<li> <li style=>Lead incident response efforts during critical system events ensuring rapid resolution and minimal impact on patient care Implement disaster recovery strategies to safeguard against data loss and ensure continuous availability of healthcare services<li> <li style=>Develop and maintain infrastructure and pipeline as code ensuring consistent and reproducible deployments Automate provisioning and configuration of cloud resources using tools such as Terraform Python etc<li> <li style=>Build solutions and selfservice tools for recurringoperational activities<li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>3+ years of professional software development experience 2+ of them in DevOpsSRE in an agile environment with exposure to best practices ideally across various teams and environments<li> <li style=>Strong proficiency in software designprogramming and DevOps practices<li> <li style=>Experience with CICD and Infrastructure as Code tools Terraform is a plus<li> <li style=>Experience in building highly available architectures autoscaling containerized and serverless in the cloud AWS experience preferred<li> <li style=>Detail and executionoriented with the ability to communicate complex technical ideas effectively both verbally and in writing<li> <li style=>Experience working in healthcare or life sciences is a plus experience working with software as medical devices a plus<li> <li style=>BS in Computer Science or a related field or comparable experience<li> <ul> <p>Imagen Technologies is a remotefirst company and this job is conducted remotely <p> <p>The base salary for the position is between $100k $130k plus equity commission and benefits Please note that the base salary range is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location<p> <p><em>Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws Imagen will not tolerate discrimination or harassment based on any of these characteristics This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training <em><p> <p><em>Imagen Technologies maintains a Substance Abuse and Testing policy Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagens behalf is prohibited Imagen reserves the right to test any applicant or employee for alcohol andor drug use subject to compliance with any applicable state andor federal laws<em><p><img src=httpsremotivecomjobtrack1907458blankgifsource=publicapi alt=>
Senior Engineer - DevOps
Company: Accumulussynergy
Location: Worldwide
Posted Apr 20, 2024
<div class=contentintro><div class=h2>Background<div> <p>Accumulus Synergy is a nonprofit trade association working on behalf of industry to address the global need for digital transformation To help solve for this need Accumulus is developing a transformative data exchange platform to enable enhanced collaboration and efficiency between life sciences organizations and health authorities worldwide The Accumulus Platform aims to improve efficiencies in the regulatory process by leveraging advanced technology including data science and AI as well as tools for secure data exchange to improve patient safety help reduce the cost of innovation and ultimately bring patients safe and effective medicines faster Accumulus is working with key stakeholders in the life sciences regulatory ecosystem to build and sustain a platform that aims to meet regulatory cybersecurity and privacy requirements spanning clinical safety chemistry and manufacturing and regulatory exchanges and submissions Accumulus Synergy sponsors include Amgen Astellas AstraZeneca Bristol Myers Squibb GSK Johnson amp Johnson Lilly Merck Pfizer Roche Sanofi and Takeda<p><div><div class=h2>Job Description <div> <p>Accumulus is seeking an experienced Sr Engineer DevOps DO to be part of our DevOps team as we work towards full automation of our CICD pipelines in support of the Accumulus platform The DevOps team deploys product updates and creates and maintains Cloud infrastructure as well as access to and management of thirdparty applications all through automation in multiple environments As a secure global multitenant platform that provides access to highly sensitive and confidential data the DevOps team is highly versed in secure Cloud architectures Accordingly the DO team works in close collaboration with our Chief Information Security Officer CISO to ensure compliance with all pertinent regulatory requirements like FedRAMP and ISO 27001 Our DevOps engineers are software engineers with deep expertise in CloudFirst design cloud operations cloud security and the automation of Cloud SAAS applications and infrastructure <p> <div class=h3>Responsibilities <div> <ul style=> <li style=>Build automation via tools like Terraform to create and maintain development tools and infrastructure <li> <li style=>Ensure that systems are safe and secure against cybersecurity threats including leading efforts like thirdparty Pen Testing <li> <li style=>Build automation pipelines via GitLab Jenkins etc to create fully automated CICD pipelines <li> <li style=>Automate and improve the release process <li> <li style=>Contribute to efforts towards bestinclass application monitoring and benchmarking page load times load testing ping testing etc <li> <li style=>Keep operating systems and applications updated via patch management and automation <li> <li style=>Participate in design reviews to ensure that operational objectives are included and addressed<li> <li style=>Stay current with leading technologies that can help optimally deliver the Accumulus platform <li> <li style=>Ensure that our platform and infrastructure are inline with our security and coding standards and best practices <li> <li style=>Participate in the oncall rotation as needed <li> <ul> <div class=h3>Qualifications <div> <ul style=> <li style=>A passion for the Accumulus mission bringing therapeutics to patients faster <ul style=> <li style=>5+ years experience supporting automation for SoftwareasaService SaaS products ● BS in CompSci or related technical degree <li> <ul> <li> <li style=>Experienced programmer especially with scripting languages favored by DevOps like Python amp Ruby <li> <li style=>Expert in modern CICD and GitOps practices<li> <li style=>Experience with Agile development processes preferably using Atlassian tools <ul style=> <li style=>Cloud architectures especially Microsoft Azure and CloudFirst development practices ● Excellent written and oral communication skills <li> <ul> <li> <li style=>CICD Kubernetes Terraform GitLab JenkinsBamboo Git containerization ● Monitoring Azure Datadog and Splunk <li> <li style=>A plus past experience in regulated environments GxP Gamp 5 FDA Title 21 CFR Part 11 FedRAMP ISO27001270172701827701 andor SOC 2 <li> <li style=>A plus familiarity with tools like TerraGrunt <li> <ul><div class=contentconclusion><div class=h2>Benefits<div> <p>While we hope the Accumulus mission is what really attracts you we also have a lot to offer Organizations are built by great people and to attract great people you need to offer a great employee experience Accumulus can provide<p> <ul style=> <li style=>Very competitive compensation w bonus plan We must compete with big names in tech amp pharma for top talent and compensate accordingly<li> <li style=>401k matching immediately vested<li> <li style=>A full benefits package multiple health plans vision dental life and disability insurance<li> <li style=>100 remote work Accumulus is a <em>fully remote <em>organization and we intend to remain so<li> <li style=>Experienced leadership to mentor you We have drawn successful leaders from the biopharma industry with a deep understanding of regulatory affairs and combined them with similarly successful leaders in SaaS product development Learning opportunities abound<li> <ul> <div class=h2>Unsolicited Contact Policy<div> <p>Please note that we do not consider resumes submitted by unsolicited thirdparty recruitment firms Additionally we kindly request that candidates refrain from sending unsolicited resumes or making unsolicited phone calls directly to Accumulus employees To be considered for any open positions please utilize our online job application system We appreciate your cooperation and understanding<p><div><img src=httpsremotivecomjobtrack1907365blankgifsource=publicapi alt=>
Sales Operations Analyst
Company: Aria Care Partners
Location: Worldwide
Posted Apr 19, 2024
<p><p> <div class=h1>Aria Care Partners<div> <p>Aria Care partners is seeking a Sales Operations Analyst whose role will be to provide critical sales operations data to leadership and technical support to the inside sales team on the specific applications used by this team This role will impact the efficiency and effectiveness of the inside sales team This role is fully remote to note <p> <p>The Sales Operations Analyst is responsible for ensuring all sources of the inside sales teams performance data are available and mined for essential management and team reporting This will include identifying all data and performance trends at the total team regional team and individual Care Advocate level It will also include the development and updating of performance dashboards for Inside Sales management and the team<p> <p>The IT responsibilities of this role are to function as a liaison with all vendors providing software applications used by the Care Advocates and management of these applications within the Inside Sales team This person will also be the immediate first call for all agents experiencing any technical issues needing intervention As the Sales Operations Analyst you will be the conduit for deeper IT support when required The candidate is expected to become an expert in the applications used by the inside sales team to ensure maximum effectiveness They are also expected to stay abreast of all current application updates and will regularly consult with our application vendorspartners The objective is to ensure the productivity and efficiency opportunities are maximized and alternative platforms are properly evaluated<p> <p>This role reports to the Director of Inside Sales The ideal candidate will have an analytical and technical mindset and ability to quickly assimilate data across platforms such as Salesforce Genesys Power BI and others to provide statistical insights down to the individual sales representative level<p> <p><strong>Sales Reporting<strong><p> <ul style=> <li style=>Consolidate design optimize and deliver comprehensive sales reporting and analytics to enhance inside sales performance <ul style=> <li style=>Manage track and report on inside sales campaigns leads winslosses and call flow rates critical projects as well as assess outcomes and drive continuous improvement<li> <li style=>Develop and build reporting and analyses on significant sales initiatives operational trends challenges and opportunities<li> <li style=>Provide executivelevel reporting including weekly monthly and quarterly business review data by way of developing a repeatable process<li> <ul> <li> <li style=>Identify risks via reporting dashboards and data stories within critical team applications so that the information can be leveraged to provide actionable recommendations<li> <li style=>Monitor and ensure the accurate and efficient distribution of sales reports and intelligence vital to the inside sales organization Make recommendations as necessary <ul style=> <li style=>Mine data within applications to identifying where significant changes and trends may impact sales campaigns and lead conversions<li> <li style=>Continuously work to streamline reporting and participate in the integration of reporting databases and sales tools<li> <ul> <li> <li style=>Work crossfunctionally to develop and implement tools that enhance the teams efficiency and create the ability to accurately forecast sales projections and benchmark results<li> <li style=>Conduct historical reviews of campaign and leads performance campaign and leads segmentation and prioritization and lead all aspects of winloss analysis and other predictive analytics<li> <li style=>Work with Inside Sales team and QA Manager to develop and implement new data requests andor reports as requested from the department<li> <li style=>Own and uphold the data integrity of business insights taking responsibility for assessing the impact of change requests on existing metrics reports dashboards and integrations<li> <li style=>Participate and support ad hoc initiatives related to revenue growth and business initiatives as needed<li> <li style=>Work with Inside sales management to establish Standard Operating Procedures and drive continuous improvement<li> <ul> <p><strong>Technical Support Duties <strong><p> <ul style=> <li style=>First line of defense in troubleshooting Inside Sales teams IT end user issues Provides onsite and remote support to staff for software and system needs <ul style=> <li style=>Oversees and directs the escalation of any platform performance issues impacting the Inside Sales team to the appropriate staff when necessary<li> <ul> <li> <li style=>Assists in the onboarding of all new Inside sales agents from a setup and technical training perspective<li> <li style=>Ensure that all agreed SLAs contractual agreements with IT and vendor partners are meeting expectations <ul style=> <li style=>Identify bottlenecks and implement improvements to streamline technology utilization and interdepartmental collaboration<li> <ul> <li> <li style=>Participates in troubleshooting tasks involving Salesforce and Genesys Pure Cloud and sales reporting platforms<li> <li style=>Performs testing for new implementations and upgrades being performed as directed by the IT department and vendor partners<li> <li style=>Establish and maintain Standard Operating Procedures for this function <ul style=> <li style=>Consistent review of and improvement of internal processes and workflows is essential in this role<li> <ul> <li> <li style=>Maintain awareness of best practices through new tools and research to consistently improve delivery of solutions to business stakeholders and identify opportunities for existing functionality to train accordingly<li> <li style=>Ensures Inside Sales team has the educational tools needed to utilize systems and applications which includes training on current platforms and any future enhancements<li> <li style=>May be requested to serve as departmental subject matter expert with internal stakeholders and executives<li> <ul> <p><strong>Required SkillsAbilities<strong><p> <ul style=> <li style=>Excellent verbal and written communication skills<li> <li style=>Strong collaboration and communication skills are necessary to determine analyze and prioritize users requirements<li> <li style=>Experienced leader who has a strong background in business process optimization applications development support and data<li> <li style=>Needs to be a change agent and have a strong understanding of Service Management<li> <li style=>Combination of sales operations and IT work experience with three+ years experience in managing multiple large reporting and IT projects<li> <li style=>Teamfocused approach emphasizing the importance of delivering exceptional service and support to enhance team satisfaction<li> <li style=>Strong critical thinking and problemsolving abilities enabling you to navigate complex challenges and find innovative solutions<li> <li style=>Skilled in managing organizational change adapting to shifting priorities and leading the sales reporting and IT transitions effectively<li> <ul> <p><strong>Education and Experience<strong><p> <ul style=> <li style=>Bachelors degree in business administration management or other related field with 2+ years experience in KPI reporting and salesforce dashboards<li> <li style=>Experience in optimizing sales operations processes for efficiency accuracy and alignment with business objectives<li> <li style=>Proficiency in data analysis and interpretation to inform strategic decisions and continuously improve sales operations processes<li> <li style=>Solid project management skills<li> <li style=>Knowledge of Microsoft Office Word Excel and PowerPoint and platforms such as Salesforce and Genesys preferred<li> <ul> <p> <p> <p> <p> <p>ACPoff<p> <p> <p> <p> <p> <p> <p> <p><p><img src=httpsremotivecomjobtrack1907486blankgifsource=publicapi alt=>
Talent Advocate
Company: Incredible Health
Location: Worldwide
Posted Apr 14, 2024
Incredible Health is seeking a passionate Talent Advocate to help nurses find their dream jobs. The role involves speaking with nurses, coaching them through interviews, and working in a collaborative environment. The ideal candidate is energized by interacting with nurses, is a strong communicator, and is committed to driving results. Incredible Health offers a competitive salary, benefits, and a remote work environment. The company is committed to diversity and inclusion.
Backend Engineer, Ranking & Personalization
Company: Constructor
Location: Worldwide
Posted Apr 02, 2024
Constructor is a global leader in product search and discovery, serving major retailers like Sephora and Petco. The company focuses on improving business metrics through machine learning, achieving significant year-over-year growth. The Ranking & Personalization team, a cross-functional group of engineers and designers, optimizes search and browse experiences for various eCommerce verticals. The team's main service, the ML Ranking Service, is a high-load distributed REST service developed in Python, using in-memory and NoSQL databases. The job involves designing, delivering, and maintaining highload real-time web services, collaborating with business partners, and optimizing service performance.
Tier 1 Multifamily Customer Support Representative
Company: Level Home Inc.
Location: Worldwide
Posted Apr 13, 2024
Level, a company founded by ex-Apple Product and Engineering leaders, is seeking a Tier 1 Multifamily Customer Support Representative. The role involves providing exceptional omnichannel support, meeting KPIs, and managing ticket queues. The ideal candidate should advocate for the customer experience, adapt to new processes, have a team-first mentality, and possess strong organizational skills. The position requires a quiet working environment, high-speed internet, and the ability to work in a fast-paced setting. The candidate should have prior work experience in hi-tech or consumer electronics industry.
Frontend Engineer, Govern: Compliance
Company: GitLab
Location: Worldwide
Posted Apr 10, 2024
GitLab, a leading all-remote company with over 2,000 team members, is seeking a Frontend Engineer for its Compliance group. The role involves maturing enterprise-grade Compliance features, contributing to the group's direction, and collaborating on architectural plans. The ideal candidate should have strong experience with VueJS or other modern JavaScript frameworks, understanding of semantic HTML, CSS, and core JavaScript concepts, and experience with Git. The company offers a flexible work environment, benefits, and opportunities for continuous learning and growth.
Senior Product Designer
Company: Timescale
Location: Worldwide
Posted Apr 06, 2024
Timescale is seeking a Senior Product Designer with 5+ years of SaaS product design experience. The ideal candidate should have advanced knowledge in Figma, a solid understanding of user-centered design principles, and experience leading user research and usability testing. They should be able to translate user data into creative solutions, communicate effectively with stakeholders, and manage multiple projects simultaneously. Experience with technical developer products is preferred. The role involves designing intuitive user interfaces, maintaining design ownership, and collaborating with cross-functional teams to deliver solutions that meet user needs and business objectives.