Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

OT Risk Analyst, Cyber Risk Management

Company: Chevron

Location: Houston, TX

Posted Aug 20, 2025

Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field or a Bachelor’s in an unrelated field with relevant work…

Carpenter

Company: Handyman Connection of Plano, TX

Location: Plano, TX

Posted Aug 20, 2025

Serve as an independent contractor and work part-time on your own schedule – work when and where you want. Valid driver's license and insurance.

Chef/Assistant General Manager

Company: Texas Rodeo Saloon

Location: Katy, TX

Posted Aug 20, 2025

Harris County Food safety certified. Impeccable customer service and social awareness. As the Assisant General Manager, you will be responsible for creating a…

Construction Superintendent/Project Manager

Company: Bartlett Cocke General Contractors

Location: Austin, TX

Posted Aug 20, 2025

The Superintendent will manage, and control assigned projects, including overseeing field operations, site safety, productivity, schedule, quality work, sub-…

CDL-A Flatbed Owner-Operator - Regional

Company: Beemac Trucking

Location: Austin, TX

Posted Aug 20, 2025

Valid CDL Class A license. Valid CDL Class A license. Year-round consistent freight, dedicated lanes, and preplanned loads.

Electrical Journeyman

Company: SemiConX LLC

Location: Austin, TX

Posted Aug 20, 2025

*Emergency Repairs: *Respond to emergency service calls to troubleshoot and fix electrical problems promptly. *Inventory Management: *Maintain tools, equipment,…

Data Scientist, Data & Insights - Responsible AI

Company: Chevron

Location: Houston, TX

Posted Aug 20, 2025

In this role, you will work at the intersection of AI, ML, ethics, and policy to develop and implement tools, frameworks, and methodologies that assess and…

Enterprise Architect, Advisor

Company: Peraton

Location: San Antonio, TX

Posted Aug 20, 2025

Professional certification in enterprise architecture such as TOGAF or Zachman. Familiarity with cloud migration strategies and hybrid architecture design.

HVAC TECHNICIAN - RESIDENTIAL

Company: Blue Collar Services

Location: San Antonio, TX

Posted Aug 20, 2025

Valid driver’s license & clean driving record. EPA certification Type II or Universal. The HVAC Service Technician plays a critical role in driving the growth…

Ladies Locker Room Attendant

Company: Austin Country Club

Location: Austin, TX

Posted Aug 20, 2025

You will greet members and guests warmly, offer assistance with lockers and special requests, and create a polished and welcoming environment.

Plumber -35102

Company: The University of Texas at Austin Facilities Services

Location: Austin, TX

Posted Aug 20, 2025

May work around electrical and mechanical hazards. Ability to read and understand technical manuals and blueprints related to trade.

General Laborer

Company: Hellas Construction, Inc.

Location: Houston, TX

Posted Aug 20, 2025

Operate and maintain hand tools and power tools safely and efficiently. Basic knowledge of construction practices and tools; ability to follow instructions and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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