Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Cabinet/Rack Maker

Company: Dry Food Production Plant

Location: San Antonio, TX

Posted Aug 13, 2025

Knowledge of basic tools, hand tools, and cabinet tools. Must Maintain a clean driving record. Able to use a table saw, skill saw, jig saw, power drill, router,…

Fire Sprinkler Designer/Project Manager

Company: American Fire Systems, Inc

Location: Austin, TX

Posted Aug 13, 2025

Valid driver’s license and excellent driving record. Minimum Level II NICET certification in the desired field required (or the ability to obtain Level II…

Security Officer

Company: Security Firm

Location: Dallas, TX

Posted Aug 13, 2025

Must possess or be able to obtain a valid state security officer license. Skills in operating portable radio devices, phones, and CCTV systems.

Senior Business Analyst - Contact Center Technologies

Company: Fisher Investments

Location: Plano, TX

Posted Aug 13, 2025

Identify, create, and develop documentation for the technical team's knowledge base to assist support teams in resolving technical issues and following standard…

Registered Nurse (RN)

Company: Premieant, Inc.

Location: Austin, TX

Posted Aug 13, 2025

Texas driver license with eligible to drive status. *Alternate week long, after hours, PHONE TRIAGE calls with other RNs*.

Project Lead Engineer

Company: ABB

Location: Houston, TX

Posted Aug 13, 2025

You will also showcase your expertise by acting as a design authority for a particular engineering discipline and completing the corresponding engineering…

Customer Care Representative

Company: City of Grand Prairie

Location: Grand Prairie, TX

Posted Aug 13, 2025

Payment Processing and Arrangements: Collect and ensure accurate processing of payments including credit card and cash transactions.

Project Management Specialist

Company: BOEING

Location: Dallas, TX

Posted Aug 13, 2025

1 + years of experience in a role requiring project management skills, tools, and processes. “U.S. Person” includes U.S. Citizen, lawful permanent resident,…

Sales Associate

Company: FP Management Associates

Location: Irving, TX

Posted Aug 13, 2025

Track and maintain accurate records of customer interactions to inform marketing strategies and improve outreach efforts.

Laborer

Company: Indigo Construction, LLC

Location: San Antonio, TX

Posted Aug 13, 2025

Use hand tools and power tools (under supervision). Use walkie-talkies, phones, and other tools to stay in touch with your team. Typically 8-12 hour shifts.

Accountant II - Grant Funded

Company: Bexar County

Location: San Antonio, TX

Posted Aug 13, 2025

Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountabilityReconciles transactions with supporting…

Electrical Foreman

Company: Edge Electric, Inc.

Location: Austin, TX

Posted Aug 13, 2025

Proficiency in using electrical tools, meters, and testing equipment. Read and interpret blueprints, schematics, and electrical drawings.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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