Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accountant II - Grant Funded

Company: Bexar County

Location: San Antonio, TX

Posted Aug 13, 2025

Graduation from an accredited college or university with Bachelor’s Degree in Accounting or closely related field and two (2) years’ experience in accounting;…

Fixed routes Truck Driver Class A team driver

Company: crazy bird transport

Location: Irving, TX

Posted Aug 13, 2025

Proven experience in commercial driving, with a valid driver's license appropriate for the vehicle type. Previous work in route driving or as a delivery driver…

Manager, Culinary Services

Company: Aramark

Location: San Antonio, TX

Posted Aug 13, 2025

Use Aramark's coaching model to engage and develop team members to their fullest potential. Lead the front of the house of the dining operation (Cafeteria/…

Technical Project Manager

Company: Prelim

Location: Austin, TX

Posted Aug 13, 2025

Lead client calls and build trusted relationships with stakeholders from C-suite executives to operations staff, handling difficult conversations and managing…

Teacher, Elementary

Company: Southwest Schools (Educational Leadership, Inc.)

Location: Houston, TX

Posted Aug 13, 2025

Ability to travel throughout the district and city as needed by means of personal/private or public transportation in compliance with the state’s department of…

Data Scientist

Company: Prodapt

Location: Richardson, TX

Posted Aug 13, 2025

Ability to communicate complex technical concepts clearly to non-technical stakeholders. The ideal candidate will have the ability to translate network…

Master Welder

Company: Celeros Flow Technology

Location: Houston, TX

Posted Aug 13, 2025

Must have knowledge of the use of both acetylene and electrical welding equipment, welding standards and trade procedures, processes, and techniques.

Nursery Sales Associate

Company: The Natural Gardener

Location: Austin, TX

Posted Aug 13, 2025

All nursery staff is required to unload plant deliveries and restock as needed. The position requires working outdoors at all times and the ability to lift 25-…

Sr Project Manager

Company: SPECTRUM

Location: Austin, TX

Posted Aug 13, 2025

As a Senior Project Manager at Spectrum Business, you will take charge of projects end-to-end, while monitoring and driving performance through the…

Fabricator / Welder Operator

Company: NOV

Location: San Antonio, TX

Posted Aug 13, 2025

Knowledge of mechanical, electrical, pneumatic, and hydraulic systems. Knowledge of mechanical, electrical, pneumatic, and hydraulic systems is a plus.

Customer Service Representative (Remote)

Company: Windstar Cruises

Location: Houston, TX

Posted Aug 13, 2025

(Although some sales calls will be handled, creating an opportunity for extra commission!). Perform sales call backup to Reservations in peak calls time, as…

Project Pipe Welder B -1st/2nd Shift

Company: Solar Turbines Incorporated

Location: Channelview, TX

Posted Aug 13, 2025

Perform Manual finish welding operations on carbon and stainless steel in all positions. As a Pipe Welder, you will set up, operate and adjust manual and/or…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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