Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Product Engineering Architect

Company: Deloitte

Location: San Antonio, TX

Posted Aug 09, 2025

Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring architectural integrity, feasibility, and alignment with business and…

Unarmed Building Security Officer

Company: Marksman Security

Location: Lewisville, TX

Posted Aug 09, 2025

Must have a Level II, Noncommissioned security license (via TOPS) a Level 3 or 4 will NOT suffice. Good phone and/or radio etiquette. Paid on the job training.

Manager, GenAI Engineer

Company: Deloitte

Location: Houston, TX

Posted Aug 09, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. The ideal candidate will be a dependable team player and mentor,…

Flex Security Officer

Company: Marksman Security

Location: Dallas, TX

Posted Aug 09, 2025

Acknowledge and greet all residents and guests in a prompt and courteous manner. Valid state licensing, if applicable. Monitor surveillance cameras and alarms.

Lead Data Scientist

Company: Coca-Cola Southwest Beverages

Location: Dallas, TX

Posted Aug 09, 2025

Strong written and verbal communication skills to convey complex technical findings to both technical and non-technical stakeholders.

Box Truck Driver

Company: BT1 LLC

Location: Dallas-Fort Worth, TX

Posted Aug 09, 2025

Valid driver's license with a clean driving record. Previous experience as a truck driver or delivery driver is preferred. Job Types: Full-time, Part-time.

Business Analyst

Company: DSI Systems

Location: Richardson, TX

Posted Aug 09, 2025

Review order entry metrics and track compliance. Strong technical skills and creative thinking to solve problems and make real-time decisions.

Machining - Assembly Operator 2nd shift

Company: Chromalloy

Location: San Antonio, TX

Posted Aug 09, 2025

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy…

Information Security Analyst, Senior

Company: Booz Allen

Location: San Antonio, TX

Posted Aug 09, 2025

You’ll be the key to discovering and correlating timely threat intel and deciphering what represents a real risk, and you’ll play an active role in incident…

Sous Chef

Company: Omni Hotels & Resorts

Location: Austin, TX

Posted Aug 09, 2025

To provide technical and administrative assistance to the Executive Chef, ensuring effective operation of the kitchen and food production outlet.

Regional Security Manager

Company: Deloitte

Location: San Antonio, TX

Posted Aug 09, 2025

Bachelor's degree from an accredited four-year college or university in Criminal Justice,Security Management or a related field.

Manager, GenAI Engineer

Company: Deloitte

Location: San Antonio, TX

Posted Aug 09, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. The ideal candidate will be a dependable team player and mentor,…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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