Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Clinical Pharmacist Clinical 2 (PRN)

Company: Elevance Health

Location: San Antonio, TX

Posted Jul 26, 2025

Must possess an active unrestricted state license to practice pharmacy as a Registered Pharmacist (RPh). Unless expressly allowed by state or federal law, or…

Fraud Incident Manager - Sr Analyst, Global Investigations

Company: PayPal

Location: Austin, TX

Posted Jul 26, 2025

Lead risk-focused conversations and influence priorities to ensure resilient and holistic solutions are implemented to address weakness and root causes,…

Software Engineer III - Quartz Team

Company: Bank of America

Location: Houston, TX

Posted Jul 26, 2025

Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is…

Pharmacy Clinical Specialist - PRN - Days - Critical Care

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 25, 2025

PHRM - Pharmacist - State Licensure - Texas Pharmacist license or eligible for Texas Pharmacist license within 90 days AND.

Customer Service Representative

Company: Central Health

Location: Austin, TX

Posted Jul 26, 2025

Respond to customer phone inquiries through inbound and outbound calls. Reporting to the Manager of Business Development, the Customer Service Representative is…

Welder I - B&L

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Jul 26, 2025

Must be familiar with standard concepts, practices, and procedures within the welding field. There is machinery, moving equipment (cranes, bulldozers, and other…

Roofing Service Tech- TRAVELING

Company: Simon Roofing

Location: Dallas, TX

Posted Jul 25, 2025

Always follow safety on the job and while driving. Inspect problem roofs, perform roof repair, and preventative maintenance.

ASSISTANT MACHINE OPERATOR-Manufacturing 3rd shift 10:00pm-6:30a

Company: Charta Group Inc.

Location: Austin, TX

Posted Jul 26, 2025

Move product, tools, plates, pump, hoses etc. to operate machines. Basic comfort with mechanical applications to become familiar with basic machine functions.

HVAC - Professional Service Technician

Company: Hussmann Corporation

Location: San Antonio, TX

Posted Jul 26, 2025

Detect and repair leaks on conventional systems and parallel racks, solder with copper-to-brass and copper to steel, conduct compressor diagnosis and…

General Accountant

Company: Marriott International, Inc

Location: Houston, TX

Posted Jul 26, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Staff Accountant

Company: Walter P Moore

Location: Houston, TX

Posted Jul 26, 2025

General Accounts Receivable functions including preparing incoming checks for deposit, setting up and maintaining client records.

Customer Service Representative

Company: Taylor Corporation

Location: Dallas, TX

Posted Jul 26, 2025

Own escalations and customer concerns promptly, conducting root cause analysis and ensuring permanent resolution. Experience in customer service preferred.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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