Strong Customer Service Skills Jobs in Austin, TX

Positions 124,722 Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Day & Night Security Shift Supervisor - 77046

Company: United Protective Services

Location: Houston, TX

Posted Jul 11, 2025

Maintain strong, professional communication with clients, contractors, managers, and city officials. Conduct daily uniform inspections and ensure officers are…

HVAC Mechanic

Company: Action Facilities Management

Location: Dallas, TX

Posted Jul 11, 2025

Replaces defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units using electrician's hand tools and test…

Unarmed Security Guard

Company: Dunbar Security Solutions

Location: Carrollton, TX

Posted Jul 11, 2025

Physical ability to walk and stand for long periods and patrol outdoors in various weather conditions. Report suspicious behavior, safety hazards, and incidents…

Laborer

Company: Amrize Building Materials US

Location: Dallas, TX

Posted Jul 11, 2025

Participates in mechanical maintenance activities that may require the use of hand tools and equipment. Monitors plant for material spills and mechanical…

Software Engineer 2 (NodeJS)

Company: U.S. Bank National Association

Location: Irving, TX

Posted Jul 11, 2025

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences.

Customer Contact Assistant

Company: AAFES

Location: Dallas, TX

Posted Jul 11, 2025

Responds to customer inquiries in the customer contact center. Actively evaluates customers' needs by listening, providing solutions, and making recommendations…

Construction Craft Laborer

Company: Gridworks

Location: San Antonio, TX

Posted Jul 11, 2025

Insurability, must have clean driving record, and valid drivers’ license preferred. Will be required to take tools/material to field personnel.

Carpenter

Company: Madden Industrial Craftsmen

Location: Austin, TX

Posted Jul 11, 2025

Basic hand tools, skill saw and drill gun. Designing, building, installing and repairing structures, fixtures, furniture, and other items using different types…

Customer Contact Assistant

Company: AAFES

Location: Dallas, TX

Posted Jul 11, 2025

Responds to customer inquiries in the customer contact center. Actively evaluates customers' needs by listening, providing solutions, and making recommendations…

Janitorial Worker

Company: Flagship Facility Services, Inc.

Location: Houston, TX

Posted Jul 11, 2025

Maintain cleanliness in restrooms, break rooms, and common areas. In this role, you will be responsible for maintaining cleanliness and orderliness in assigned…

Strategic Program Manager - Media

Company: eBay

Location: Austin, TX

Posted Jul 11, 2025

You’ll collaborate with teams across media planning, marketing technology, analytics, and data science to ensure that our media programs are driven efficiently,…

Billing Customer Service Representative

Company: SAGIS PLLC

Location: Houston, TX

Posted Jul 11, 2025

Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

Related Pages

© 2026 Job Transparency. All rights reserved.