Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Contact Center Representative-PreService II

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 04, 2025

Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner.

MIG/TIG Welder

Company: EEP Manufacturing - Mesquite, TX

Location: Mesquite, TX

Posted Jul 04, 2025

Keep welding equipment and tools operational by completing preventive maintenance requirements, troubleshoot malfunctions, follow manufacturer’s instructions,…

Concrete Worker

Company: Dass Holdings

Location: Dallas, TX

Posted Jul 04, 2025

Maintain daily paperwork such as timecards, field reports, and job diaries. Read and interpret blueprints, drawings, and specifications for accurate form…

Senior Performance Marketing Manager, Paid Search- 25010385

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

You’ll own daily channel execution, manage complex budgets, build testing roadmaps, and help launch new programs like Performance Max.

Floor Assembly Technician- Electronic (Irving, Texas)

Company: Siemens

Location: Irving, TX

Posted Jul 04, 2025

Plans own work steps in cooperation with other team members. Qualified applications with arrest or conviction records will be considered for employment in…

Director, Regional Activation Marketing- 25010382

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Supercharge field marketing with digital channels to maximize impact through local influencers, community groups, and B2B CRM campaigns.

Senior Performance Marketing Manager, Paid Social- 25010384

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Master creative strategy, reporting and insights sharing – you will own the creative strategy and use tools like Motion to analyze creative trends, identify…

Project Manager - Commercial Ground Up Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 05, 2025

Oversee all construction activities to ensure project completion on time and within budget. Proficient in project scheduling, budgeting, and use of construction…

Senior Performance Marketing Manager, Organic Social- 25010383

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Track performance metrics and own reporting—sharing insights that inform creative, platform strategy, and audience development.

Executive Chef

Company: THE BLOOM LOUNGE

Location: Plano, TX

Posted Jul 04, 2025

Collaborate with the dietary department to accommodate special dietary needs and preferences of guests. Strong communication skills to effectively interact with…

Solutions Engineer Staff - NBVI

Company: USAA

Location: San Antonio, TX

Posted Jul 04, 2025

10+ years of software development experience demonstrating depth of technical understanding within multiple discipline(s)/technology(s) to include 3 years…

Project Manager- Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 04, 2025

Experience in managing tilt-wall construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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