Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Guest Teacher

Company: NYOS Charter School

Location: Austin, TX

Posted May 07, 2025

A degree/certification in education is preferred. Collects and places students' papers in regular teacher's desk; Must be at least 21 years of age.

Finish Carpenter / Craftsman

Company: Sawdust Studio

Location: Austin, TX

Posted May 08, 2025

Read and interpret shop drawings and field verify dimensions. Communicate field conditions, adjustments, or required fixes proactively.

Senior Tax Manager

Company: Griffing & Company, P.C.

Location: Sugar Land, TX

Posted May 07, 2025

Review and prepare complex federal and state tax returns, focusing on partnership taxation. If you have a strong technical background in partnerships and high-…

Senior Software Engineer

Company: Stealth Startup

Location: Austin, TX

Posted May 07, 2025

Bachelor’s degree in Computer Science or a related field. Participate in and lead code reviews, sprint planning, and technical strategy sessions.

Graphic Designer - Motion Graphics & Video Editor

Company: Metro National Corporation

Location: Houston, TX

Posted May 07, 2025

Bachelor’s degree in graphic design, visual arts, motion design, multimedia, advertising, journalism, or a related field.

Senior Accountant

Company: HomeTown Services

Location: Houston, TX

Posted May 07, 2025

HomeTown Services is a residential services provider in the South Central U.S. that provides homeowners with the highest-quality heating, AC, plumbing, and…

Retail Sales Associate

Company: Athleta

Location: Houston, TX

Posted May 07, 2025

Support sales floor, fitting room, cash wrap, back of house, as required. Extensive 401(k) plan with company matching for contributions up to four percent of an…

Remote Customer Service Representative

Company: MCI Military Recruitment

Location: San Antonio, TX

Posted May 08, 2025

While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and…

Data Team Analyst

Company: Phillips 66

Location: Houston, TX

Posted May 07, 2025

The analyst will primarily develop solutions that allow analysts and strategists to leverage and enhance existing data; while developing a strong understanding…

Senior Accountant

Company: Southwest Diagnostic Imaging Center

Location: Dallas, TX

Posted May 07, 2025

Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing, and data entry…

Graphic Designer

Company: Promotional Products Association International

Location: Irving, TX

Posted May 07, 2025

Cross-functional collaboration with the marketing and creative team members, as well ask internal stakeholders, to brainstorm ideas, develop concepts and…

Registered Pharmacist

Company: SUN Behavioral Houston

Location: Houston, TX

Posted May 07, 2025

Performs all scheduled controlled substance inventories as prescribed by SUN Behavioral, federal, and state law, including a monthly controlled substance…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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