Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Executive Chef

Company: Sodexo Live! (Salary)

Location: Chicago, IL

Posted Aug 01, 2025

The Executive Chef will train and manage culinary personnel and supervise/coordinate all related culinary activities; estimate food consumption and requisition…

CNC MACHINE SHOP MAINTENANCE MANAGER AND MACHINE OPERATOR

Company: Demco Products Inc

Location: Oak Lawn, IL

Posted Aug 01, 2025

The Maintenance Manager role consists of maintaining and repairing the following machines, primarily with troubleshooting program issues, electrical problems,…

Automotive Controller- Luxury

Company: Ed Napleton Automotive Group

Location: Chicago, IL

Posted Aug 01, 2025

18+ years of age or older to comply with the company driving policy. Ability to explain technical financial information in an understandable manner.

Graphic Designer

Company: Maya Romanoff Corporation

Location: Skokie, IL

Posted Aug 01, 2025

BA or a BFA degree in Graphic Design, Digital Media Design or related field of study. Assist in the graphic design and/or photography of promotional materials…

Customer Service - Days

Company: Endeavor Health

Location: Elmhurst, IL

Posted Aug 01, 2025

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. High School Diploma or GED.

Commercial HVAC Technician

Company: Thermaster Mechanical

Location: Lombard, IL

Posted Aug 01, 2025

Our work is primarily made up of service calls, preventative maintenance and occasional projects, for industrial and commercial clients at shipping,…

Licensed Construction Plumber

Company: The Contractor Consultants

Location: Chicago, IL

Posted Aug 01, 2025

Reliable transportation and a valid driver's license. This is a hands-on, field-based role that demands strong technical knowledge, excellent troubleshooting…

Senior Marketing Manager - Brand & Product

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 01, 2025

Collaborates with channel partners to develop campaigns, events, collateral and more to support the enrollment plan. Complies with all policies and standards.

Senior Construction Project Manager

Company: Engtal

Location: Chicago, IL

Posted Aug 01, 2025

Bachelor's degree in Construction Management, Civil Engineering, or a related field preferred. 5+ years of Project Manager experience from a general contractor.

Senior Accountant

Company: Auto Driveaway

Location: Lombard, IL

Posted Aug 01, 2025

Bachelor’s Degree in accounting or related field, CPA or CPA candidate a plus. Data entry into multiple systems. Assist with month-end and year-end close.

Accountant I

Company: The Salvation Army

Location: Chicago, IL

Posted Aug 01, 2025

Enter daily credit card payments, Corp giving and offsetting entry of total daily sales to accounting system. _The Accounting Clerk is responsible for providing…

Registered Nurse Supervisor

Company: Norridge Gardens

Location: Norridge, IL

Posted Aug 01, 2025

Valid state license(s) RN. Participates in daily rounds, assists with the new admission entry process and audits. Proof of Covid-19 Vaccination or exemption.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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