Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Service Technician/Machinist

Company: Goulds Pumps IPG LLC

Location: Chicago, IL

Posted Aug 01, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Special Education Teacher

Company: Helping Hand

Location: Countryside, IL

Posted Aug 01, 2025

You'll lead instruction, develop IEPs, mentor support staff, and create a safe, inclusive, and enriching environment for students ages 3-22 with intellectual…

Data Analytics Scientist

Company: CF Industries

Location: Northbrook, IL

Posted Aug 01, 2025

Collaborate with the IT Audit and Data Analytics Director, Lead Data Analytics Scientist, and Audit Managers to understand the in-scope business risks and…

CDL A Company Truck Driver Regional

Company: Go-To Transport, Inc

Location: Chicago, IL

Posted Aug 01, 2025

Must have CDL A license. Clean driving record , no more than 1 accident in last 12 months, no more than 3 in the last 36 months. $10,000 life insurance policy.

Senior Associate Brand Manager - Goodnites®

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 01, 2025

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. In this role, you will:

Team Lead, Airport Customer Experience Administration

Company: American Airlines

Location: Chicago, IL

Posted Aug 01, 2025

Provides assistance with preparation of management presentations, analysis on trends and special projects as required. All you'll need for success.

CNC Machine Operator II

Company: Ingersoll Rand

Location: Alsip, IL

Posted Aug 01, 2025

Follow company safety procedures and standards to insure individual and collective safety, in addition to avoiding unnecessary risk to oneself, co-workers,…

Sales & Production Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Aug 01, 2025

A full driver’s license is required. Our ideal candidate would be someone with experience working for wholesalers, sourcing agents or large retailers.

Growth Analyst

Company: The Parking Spot

Location: Chicago, IL

Posted Aug 01, 2025

Our Growth Analyst will play a key role collaborating across departments to pursue and drive growth opportunities by translating our rich event data into value…

Clinical Pharmacist Night Shift

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 01, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Senior Accountant (Contract)

Company: BG Staffing - BG Multifamily

Location: Chicago, IL

Posted Aug 01, 2025

Proven experience in cash management, double entry bookkeeping, corporate accounting, and budgeting. Manage cash flow and perform cash management activities to…

Kindergarten Apprentice

Company: Acero Charter Schools, Inc.

Location: Chicago, IL

Posted Aug 01, 2025

Possess valid Illinois Paraprofessional Educator License (PARA) or equivalent (required). Clearly and accurately communicate with administration, colleagues,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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