Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior Graphic Designer

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Aug 01, 2025

Apply professional graphic design principles and develop innovative ideas to support business development. Provide design advice and guidance to deal teams;…

$2,000 Sign on bonus Teacher in Training

Company: Specialized Education Services

Location: Chicago, IL

Posted Aug 01, 2025

Bachelor’s degree from an accredited institution of higher learning; valid teaching certification preferred. Conduct frequent and appropriate assessments, use…

Extruder Machine Operator/Helper - 1st Shift

Company: PAXXUS

Location: Addison, IL

Posted Jul 31, 2025

Experience operating extrusion equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

Per Diem Pharmacist

Company: Avita Care Solutions

Location: Chicago, IL

Posted Aug 01, 2025

The Per Diem Pharmacist appropriately dispenses prescribed drugs, handles incoming physician calls, logs data into the computer, performs Rx workflow processing…

Senior Manager, Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 01, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Inpatient Pharmacist Registry

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 01, 2025

Clinical staff pharmacists provide pharmaceutical care services to all patients of the hospital including, but not limited to, oversight, monitoring,…

Flex Officer - Multiple Shifts/Multiple Sites

Company: DSI Security Services

Location: Chicago, IL

Posted Jul 31, 2025

A valid driver's license is required. You must be able to perform routine foot patrols, moderate lifting, and work in all-weather elements.

Growth Analyst

Company: The Parking Spot

Location: Chicago, IL

Posted Aug 01, 2025

Our Growth Analyst will play a key role collaborating across departments to pursue and drive growth opportunities by translating our rich event data into value…

Sous Chef

Company: Hornblower

Location: Chicago, IL

Posted Aug 01, 2025

Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for…

Data Analyst Supporting the FBI

Company: FSA Federal

Location: Chicago, IL

Posted Jul 31, 2025

FSA’s employment practices are based on an individual’s capabilities and qualifications without regard to race, color, religion, sex (including transgender…

Senior Graphic Designer

Company: JLL

Location: Chicago, IL

Posted Jul 31, 2025

Apply professional graphic design principles and develop innovative ideas to support business development. Provide design advice and guidance to deal teams;…

Electrician- Panel Builder

Company: Sterling Engineering, Inc.

Location: Wood Dale, IL

Posted Jul 31, 2025

Work closely with mechanical and electrical teams to ensure machines are built to specification. Ability to read and interpret electrical schematics and wiring…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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