Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Data Scientist, Marketing Analytics

Company: Etsy

Location: Brooklyn, NY

Posted Aug 12, 2025

Passionate about subjects such as experimental design, data visualization, and statistical analysis techniques. Proficient in SQL and either R or Python.

Temporary Graphic Designer

Company: Wilson, Sonsini, Goodrich & Rosati

Location: Century City, CA

Posted Aug 12, 2025

We are specifically looking for someone with expert level skillset in high-profile presentation design and in publication design layout or similar work.

Luxury Retail Sales Associate

Company: MarieBelle

Location: New York, NY

Posted Aug 12, 2025

Warmly greet and assist customers as they enter the store. The ability to thrive in fast-paced environments. As a Luxury Retail Sales Representative, you will…

Senior Designer - Mon - Fri 8am-4pm

Company: Williams Lea

Location: New York, NY

Posted Aug 12, 2025

Bachelor’s degree in Digital Arts/Graphic Design (or other related field) or equivalent years of experience. Provide training and guidance to graphic designers…

Project Based Computer Programmer

Company: Mias bakery

Location: New York, NY

Posted Aug 12, 2025

We are looking for an experienced *computer programmer* to develop a *custom Kitchen Display System (KDS)* and *order fulfillment app* for our multi-location…

Full-Time Sales Associate (New York City)

Company: PAIGE LLC

Location: New York, NY

Posted Aug 12, 2025

Acknowledging and assisting every customer in a friendly and welcoming manner; answering questions, locating merchandise, recommending styles, and assisting try…

Per Diem Home Infusion - Brooklyn (ACHC)

Company: Always Compassionate Home Care

Location: Brooklyn, NY

Posted Aug 12, 2025

Experience with portable IV pumps, Broviac lines, PICC line/port dressing changes, and accessing/de-accessing implanted ports. Must be able to lift 50lbs.

Senior Data Analyst (Hybrid)

Company: Empassion

Location: New York, NY

Posted Aug 12, 2025

Strong communication to bridge technical and non-technical worlds—think engineers, operators, and external partners.

Union Journeyman

Company: Firecom, a Pavion Company

Location: Woodside, NY

Posted Aug 12, 2025

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video…

Solution Architect

Company: Dalet

Location: New York, NY

Posted Aug 12, 2025

As a Solution Architect, you will be instrumental in turning our customer complex projects into a success, providing domain expertise and guidance by…

Senior Accountant- Real Estate

Company: Beacon Hill Staffing Group

Location: New York, NY

Posted Aug 12, 2025

Bachelor's degree in Accounting or related field. You'll also work closely with asset managers, leasing agents, and property managers, gaining visibility across…

GTM Engineer

Company: OpenAsset

Location: New York, NY

Posted Aug 12, 2025

Developing proprietary AI tools - you will be an expert user and evaluator of existing tools, and can surface opportunities to bring on or build new ones to our…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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