Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Senior Accountant

Company: Robert Half

Location: New York, NY

Posted Aug 12, 2025

Analyze and prepare journal entries for billing, revenue, cash flow, utilities, loan transfers, expense accruals, and fixed assets.

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Nordstrom Sales Associate pop up

Company: The Ballet

Location: New York, NY

Posted Aug 12, 2025

As a Sales Associate, you will play a key role in driving sales and enhancing the shopping experience for our customers.

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NYC Queens/LIC RN School Nurse

Company: EverSource

Location: Long Island City, NY

Posted Aug 12, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). Ability to work independently with sound clinical…

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Digital Solution Business Analyst

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 12, 2025

Experience with project management tools, product management software, and other relevant technical tools. We provide access to specialist investment expertise…

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Digital Solution Business Analyst, Portfolio Performance Monitoring

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 12, 2025

Exceptional communication, stakeholder management, and organizational skills, and the ability to translate complex data into actionable insights for both…

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Security Guards Shift Supervisor

Company: Confidential

Location: Manhattan, NY

Posted Aug 12, 2025

Responding to emergencies, and conducting daily security and fire safety inspections. Request emergency personnel for high risk situations.

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MDS Assessor

Company: Queens Blvd Extended Care Facility INC

Location: Woodside, NY

Posted Aug 12, 2025

Monitoring & auditing clinical records, ensuring accuracy & timeliness. Completing accurate MDS and assessments. MUST HAVE Valid NY Registered Nurse RN License.

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Immunizing Pharmacist

Company: Medical Recruitment Strategies

Location: Redwood City, CA

Posted Aug 12, 2025

Valid driver’s license and ability to travel if needed. In compliance with company protocols and state regulations. Hours: (Part-Time/Full-Time)*.

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Security Guard Shift Supervisor

Company: Confidential Posting

Location: New York, NY

Posted Aug 12, 2025

Must have 8, 16, NYS Security license. They lead and support a team of guards, coordinate responses to emergencies, and serve as the primary point of contact…

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Seasonal Vaccine Pharmacist

Company: A-Line Staffing

Location: Redwood City, CA

Posted Aug 12, 2025

Active and unrestricted Pharmacist license in the state of practice. BLS certification required from approved AHA/ARC organization.

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Temporary Mens' Locker Floor Porter

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 12, 2025

Continuously strive for complete members/guests’ satisfaction – including cooperating with last minute changes/additions. Follow diagrams and event orders.

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IT Data Analyst

Company: Mpower Direct

Location: Brooklyn, NY

Posted Aug 12, 2025

Experience with basic data visualization tools (e.g., Power BI, Google Data Studio). Basic understanding of data analysis concepts and reporting.

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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