Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Part Time Sales Associate (New York SOHO)

Company: APM Monaco

Location: SoHo, NY

Posted Aug 01, 2025

Supporting sales, store operation and visual merchandising. Minimum of 1 year of working experience in retail is preferred.

Customer Lifecycle Management Strategist

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 01, 2025

The Customer Lifecycle Management Strategist will work with a wide variety of functional teams, including engineering, product, operations, data analytics,…

Utilization Review Nurse I

Company: Fidelis Care

Location: New York, NY

Posted Jul 31, 2025

Answers Utilization Management directed telephone calls; managing them in a professional and competent manner. NYS RN license & NYS Driver's License Required.

Sales Associate

Company: CRATE & BARREL

Location: New York, NY

Posted Aug 01, 2025

Under the direction and mentorship of the Store Manager, your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering…

SMB Go-to-Market Manager

Company: Seated

Location: New York, NY

Posted Aug 01, 2025

You’ll own the entire marketing motion to acquire restaurants, from automating outbound lead generation to exploring and developing new strategies to generate…

Software Engineer

Company: Sparks Group

Location: New York, NY

Posted Aug 01, 2025

This role will require design skills, front-end development and back-end integration with a focus on building scalable solutions and upgrading application…

Sous Chef

Company: Thyme & Tonic

Location: New York, NY

Posted Jul 31, 2025

Help develop new menu items. Double check deliveries to make sure invoices are accurate. Ensure orders are processed on time and on budget.

Independent Sales Associate

Company: Jase Enterprise California

Location: Studio City, CA

Posted Aug 01, 2025

We provide full training from experienced leaderships to ensure you will succeed. In this role, you’ll engage directly with homeowners, delivering personalized…

Carpenter

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 31, 2025

Administrative, medical, and supervisory staff, employees, patients, representatives of contractors, vendors, etc. Hangs pictures, bulletin boards, signs, etc.

Lead Site Reliability Engineer (Remote)

Company: Livepeer

Location: Brooklyn, NY

Posted Aug 01, 2025

Have used infrastructure automation tools. Livepeer AI is looking for an experienced, self-driven SRE Engineer – someone that loves to build tools automate…

Associate Manager, Content Partnerships

Company: Warner Bros. Discovery

Location: New York, NY

Posted Jul 31, 2025

Join recurring partnership calls, capture detailed notes, and ensure follow ups and action items are documented and tracked.

Executive Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 01, 2025

Bachelor's degree in culinary arts preferred; a certificate in culinary arts, pastry-making, or a related field is a plus.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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