Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Executive Chef

Company: AccessHR, LLC

Location: New York, NY

Posted Aug 01, 2025

On-Call Catering: Provide on-call catering services as needed, whether at the residence or at different venues. Must be able to obtain and maintain a clearance.

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Aug 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

Metal Finisher

Company: W Industries LLC

Location: Ridgewood, NY

Posted Aug 01, 2025

Read and interpret blueprints and technical drawings to ensure accurate fabrication and assembly. Strong mechanical knowledge with the ability to operate…

Plumbing Inspector

Company: DEPARTMENT OF BUILDINGS

Location: New York, NY

Posted Aug 01, 2025

Sixty credits towards a degree in civil engineering, engineering technology, mechanical engineering, or a closely related field from an accredited college or…

Commercial Cleaner – Evening Shifts (Part-Time)

Company: iClean Maids

Location: New York, NY

Posted Aug 01, 2025

Use appropriate cleaning supplies and tools to maintain cleanliness and hygiene. Cleaners will typically be assigned to *1–2 recurring job sites* and must be…

AWS Data Architect

Company: Capgemini

Location: New York, NY

Posted Aug 01, 2025

Collaborate with AWS partner teams to ensure best-in-class solution designs. Architect and implement data lakes, real-time analytics, and AI/ML pipelines on AWS…

Project Manager urgent need $125000

Company: Commonwealth Resources

Location: New York, NY

Posted Aug 01, 2025

Bachelor's degree in civil engineering, Construction Management, or a related field. Identify potential risks and challenges and work with the project team to…

Security Officer - Bronx Mental Health Facility

Company: Winfield Security

Location: New York, NY

Posted Aug 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We Have Shifts Available in the Bronx Area! GED or High School Diploma.

CDL-A Regional Tanker Owner Operator Truck Driver

Company: Depot Connect International - Driver Recruitment

Location: Union City, NJ

Posted Aug 01, 2025

We Honor our Veterans - Military Class A tractor trailer experience reviewed through a commander's certification letter. Out 2-3 nights per week.

Security Supervisor

Company: Defender Services Inc.

Location: Forest Hills, NY

Posted Aug 01, 2025

\*clerical duties (answering phones, paperwork, filing posts and communicating effectively upwards and downwards when needed). Job Types: Full-time, Part-time*.

Staten Island F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Aug 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have shifts available in the Staten Island area. GED or High School Diploma.

Wound Care Nurse RN

Company: The Chateau at Brooklyn Rehabilitation and Nursing Center

Location: Brooklyn, NY

Posted Aug 01, 2025

Current and valid RN license in the State of NY. Responsible for all treatments required by licensed nurses on your shift and ensuring the wound care treatments…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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