Strong Customer Service Skills Jobs in New York City, NY

1,716,793 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Director of Culinary Operations

Company: CookUnity

Location: New York, NY

Posted Jul 31, 2025

You will also act as a critical partner to our chef community, ensuring they have the tools, support, and infrastructure to execute menu strategies that delight…

Program Manager, Inside Schools

Company: The New School

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree or Master’s degree in public policy, education, social science, or related field. Lead the planning, coordination, and implementation of…

Applied AI Engineer

Company: PermitFlow

Location: New York, NY

Posted Jul 31, 2025

You will own the full lifecycle of intelligent agents—from model development to orchestration, productionization, and evaluation—while contributing to core…

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Jul 31, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

Corporate Executive Chef

Company: COREcruitment

Location: New York, NY

Posted Jul 31, 2025

Leading, managing, guiding, inspiring, and developing a team of in-restaurant team members and creating developmental programs for our kitchen operations to…

High Touch Operations Manager

Company: Experis

Location: New York, NY

Posted Jul 31, 2025

Maintains a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, chat, video…

Registered Nurse - Cath Lab or ER Experience Necessary

Company: Vascular Centers of America

Location: New York, NY

Posted Jul 31, 2025

Licensure: Active RN license in New York State. As a full time RN, you’ll play a critical role in supporting patient safety, comfort, and recovery while working…

Pharmacist Part-Time/Temp

Company: Weill Cornell Medicine

Location: New York, NY

Posted Jul 31, 2025

Bachelor's Degree in related field. Develops and implements new policies and/or protocols for drug use or handling and/or treatment protocols for implementation…

Commercial Cleaner

Company: Sophia cleaning

Location: New York, NY

Posted Jul 31, 2025

The ideal candidate will play a crucial role in maintaining cleanliness and sanitation in various environments, ensuring a welcoming atmosphere for guests and…

Union Security Officer I - 1209 DeKalb

Company: Greystar Real Estate Partners LLC

Location: Brooklyn, NY

Posted Jul 31, 2025

The Union Security Officer I will monitor and patrol the interior and exterior of the building premises for the purpose of protecting the safety and property of…

Sous Chef

Company: Holiday Inn Club Vacations

Location: New York, NY

Posted Jul 31, 2025

Culinary degree or accredited certification required. Identify and develop high-potential employees through hands-on coaching. New York, NY 10017 (Preferred).

Switchgear Project Manager - hybrid role!

Company: U.S. Electrical Services, Inc.

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree in Project Management, Engineering, Business, or a related field. At least 5 years of proven experience in project management, preferably in…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages