Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Graphic Design- Sports 2025-2026 Business Season Student Associate

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Jul 31, 2025

This role is for a graphic design student who is eager to learn and grow, and who has a passion for design and collaboration. What do you need to succeed?

Tax Reporting Manager

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 31, 2025

You will work closely with various divisions and have the opportunity to become a technical resource within Tax Reporting.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: New York, NY

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Concrete Carpenter/Finisher

Company: Yorkville Repairs & Contracting LLC

Location: Manhattan, NY

Posted Jul 31, 2025

-- Key Responsibilities: Expertly repair and rebuild concrete staircases, including crack repair, resurfacing, forming, and structural remediation Form and pour…

Information Security Analyst

Company: Santander US

Location: New York, NY

Posted Jul 31, 2025

Bachelor's Degree or equivalent work experience: Computer Science, Engineering or Information Technology Management, or equivalent field.

Registered Nurse - Ambulatory (Ob/Gyn)

Company: Northwell Health

Location: Forest Hills, NY

Posted Jul 31, 2025

11.Participates in patient and family education; provides patient with an explanation of his/her condition as indicated; communicates assessment data in an…

Journeyman Electrician

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Jul 31, 2025

Read and interpret electrical layouts, finish plans, and spec sheets Troubleshoot electrical issues during demolition, rough-in, and finishing phases Perform…

Customer Service Representative: Contact Lens

Company: SUNY College of Optometry

Location: New York, NY

Posted Jul 31, 2025

We are seeking talented and enthusiastic individuals to engage with our patients and serve as a primary contact and welcoming first impression for our patients…

Staff Accountant

Company: LHH Recruitment Solutions

Location: Redwood City, CA

Posted Jul 31, 2025

Bachelor’s degree in Accounting, Finance, or a related field. Collaborate with teams to support manufacturing or service operations.

Security Officer

Company: Hotel 57

Location: New York, NY

Posted Jul 31, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

Data Analyst I - Medical Education

Company: Mount Sinai Health System

Location: New York, NY

Posted Jul 31, 2025

Collaborate with the Assessment and Evaluation Team on the design, analysis, and reporting of annual medical student surveys using various surveying tools and…

Customer Service Representative

Company: A&M quality auto service

Location: Bronx, NY

Posted Jul 31, 2025

The ideal candidate will possess strong communication skills, be proficient in data entry, and have experience in a call center environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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