Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Head Carpenter

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Jul 08, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

HVAC Technician

Company: New Tech Mechanical Systems, Inc

Location: New York, NY

Posted Jul 08, 2025

Clean and valid driver's license. Service, and repair heating and air conditioning systems (year-round work). Diagnose, service, and repair heating, ventilation…

Full-Time Security Guard, Austin 147 Supportive Housing

Company: CAMBA

Location: Bronx, NY

Posted Jul 08, 2025

Must have and maintain a NYS Security Guard license. Must obtain Fire guard certification and maintain it throughout employment.

Field Marketing Manager

Company: Crunch Fitness Corporate

Location: New York, NY

Posted Jul 08, 2025

Share field insights to refine national creative, test strategies, and improve playbooks. Bachelor’s degree in Marketing, Business, Communications, or related…

Senior Sous Chef - Fine Dining JN -072025-162709

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 08, 2025

Ensure teamwork and constructive collaboration exists between the front and back of house staff through proper communication and delegating tasks and staff…

Housekeeper (Part-Time)

Company: Cypress Garden Center for Nursing and Rehabilitation

Location: Queens, NY

Posted Jul 09, 2025

Maintain the cleanliness of the spa area, utility rooms, storage rooms, and linen rooms. Ensure high standards of cleanliness throughout the facility, including…

Senior Cloud Engineer

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

Degree in computer science related field. Act as the subject matter expert for clients, managers, application and engineering teams, to resolve technical issues…

Premises Officer

Company: TD Bank

Location: New York, NY

Posted Jul 08, 2025

Answers telephone, screens calls, takes messages and receives visitors. Checking in guests with building security before arrival & greeting guests.

Analyst, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

10% - Help develop test design roadmaps, quarterly planning initiatives and business opportunity identification and implementation.

Head Carpenter

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Jul 08, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Sous Chef

Company: Carmine's Italian Restaurant - Time Square

Location: New York, NY

Posted Jul 08, 2025

Provide training for all staff; assist in establishing and enforcing food specifications, portion control, recipes and sanitation; and control food and labor…

Staff Platform Engineer / SRE / NYC or SF

Company: Motion Recruitment

Location: New York, NY

Posted Jul 08, 2025

This is a high-impact role focused on building multi-tenant, multi-cloud infrastructure and enabling fast, reliable deployment of AI-powered products.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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