Strong Customer Service Skills Jobs in New York City, NY

1,717,851 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Store Maintenance Project Manager

Company: Gap Inc.

Location: New York, NY

Posted Jul 09, 2025

Diagnose complex maintenance problems and projects, communicate with appropriate parties and driving issues to resolution and completion.

Senior Software Engineer, Back End (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 09, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

CDL A Company Truck Driver - Up to $100k / year

Company: Boyd Bros. Transportation Inc.

Location: New York, NY

Posted Jul 09, 2025

Top drivers earn up to $100,000 per year. 1 year of OTR tractor-trailer experience. $1,000 guaranteed/wk - must be available for dispatch. $1,500 sign on bonus.

Brooklyn Neighborhood 03

Company: NYC HOUSING AUTHORITY

Location: Brooklyn, NY

Posted Jul 09, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Retail Sales Associate Part Time (Uniqlo 5th Avenue)

Company: Fast Retailing

Location: New York, NY

Posted Jul 09, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

MASONS HELPER

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Jul 09, 2025

A motor vehicle driver license valid in the State of New York. Employees must maintain this license for the duration of employment.

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 09, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Supervisor, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

15% - Work with Search senior leadership to develop Paid Search strategy and testing methodology and roadmap for client(s) and synthesize that strategy in…

Data Quality Sr Analyst

Company: Citigroup

Location: New York, NY

Posted Jul 09, 2025

3 years of experience must include: Designing data catalogs in Data Management Tool based on industry standards; Identifying and defining necessary technical…

Senior API Software Engineer (Financial Services)

Company: PreciseSource

Location: New York, NY

Posted Jul 09, 2025

Master’s degree in computer science, Engineering and related field. Design, build, & maintain efficient and reliable API services using well-adapted software…

Marine Electrician - 23854

Company: HII

Location: National City, CA

Posted Jul 09, 2025

Must be competent in the use of electrical equipment and tools in corrective repair efforts in order to accomplish ship repairs. Must be a U.S. Citizen.

Director, Data Science

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

Work alongside product leads, business leads, data scientists, data engineers, front-end developers, and designers. Keen attention to detail and data integrity.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages