Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Product Data Analyst

Company: Modern Health

Location: USA

Posted Nov 13, 2024

Modern Health is looking for a Product Data Analyst to join their Analytics team. The role involves identifying metrics, building dashboards, and providing recommendations for product improvements. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Nov 13, 2024

The job posting is for a Credentialing Coordinator role that requires a bachelor's degree and at least 2 years of credentialing experience. The job involves performing all aspects of credentialing, managing credentialing-related support issues, and ensuring compliance with NCQA and state-level requirements. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Talent Acquisition Specialist-Business

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Talent Acquisition Specialist to join their team and help them hire top talent for their entry-level to mid-management level roles.

Manager I - Sales Development

Company: Muck Rack

Location: USA

Posted Nov 13, 2024

The job posting is looking for an ambitious and organized Manager I Sales Development to join their team. The role involves managing and coaching a team of high-performing Sales Development Reps, analyzing metrics, and partnering with other teams. The company offers a competitive salary and benefits package.

Account Manager

Company: Unified

Location: USA

Posted Nov 13, 2024

Unified is a leading provider of digital advertising services, seeking highly motivated Account Managers to join their fast-growing company. The role involves managing client relationships, developing campaign strategy, and providing excellent customer service.

Staff Writer, Health

Company: Forbes Advisor

Location: USA

Posted Nov 13, 2024

Forbes Health is looking for a staff writer to support their editorial team. The ideal candidate has experience in health and wellness journalism and is a quick learner with a keen attention to detail.

Enterprise Account Executive

Company: NationBuilder

Location: USA

Posted Nov 13, 2024

NationBuilder is seeking an Enterprise Account Executive to drive new business revenue and build strong relationships with customers and partners. The role requires 5+ years of experience in a competitive SaaS environment and a passion for the NationBuilder mission.

Senior Technical Talent Partner

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a startup that aims to support injury law firms by providing a consistent and high standard of representation. They are looking for a Senior Technical Talent Partner to drive strategic talent searches and help bring in world-class talent across their Engineering, Product, and Design teams.

VP - Cloud Operations

Company: Degreed

Location: USA

Posted Nov 13, 2024

The job posting is for a VP of Cloud Operations at Degreed, requiring a leader with technical background, cloud expertise, and experience in operational excellence, security, and compliance. The role involves developing a cloud infrastructure strategy, ensuring platform stability, and managing a high-performance cloud operations team.

Junior Product Manager

Company: Aurora Labs

Location: USA

Posted Nov 13, 2024

Aurora is a network of Virtual Chains that combines NEAR's scalability with powerful infrastructure for the easy deployment of preconfigured blockchains. The company is looking for a product manager to join their team, with responsibilities including requirements gathering, customer success, cross-functional collaboration, and product launches.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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