Strong Customer Service Skills Jobs in USA

605,704 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work closely with account executives and client service teams to maximize campaign ROI. The role requires real-time bidding and programmatic media buying experience, as well as the ability to design unique campaign strategies and optimize campaigns.

Lead Product UX Copywriter

Company: hims & hers

Location: USA

Posted Oct 30, 2024

Hims amp Hers is seeking a Senior Product UX Copywriter to join their creative team. The role involves crafting engaging copy for digital products, developing content strategy, and collaborating with cross-functional partners. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Senior Risk Strategist - Expansion

Company: Mercury

Location: USA

Posted Oct 30, 2024

Mercury is hiring a strategist to lead risk strategy for personal banking and product expansion. The role requires experience in risk, consumer fintech, and trust and safety, as well as proficiency in SQL and data analysis.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Senior Software Engineer - Analytics Team

Company: OneSignal

Location: USA

Posted Oct 30, 2024

The job posting is for a Senior Software Engineer position at OneSignal Engineering, which involves developing products and features to make it easy for customers to measure the effectiveness of their messaging strategy. The role requires experience with Rust, Golang, and other technologies, and offers a competitive salary and benefits package.

Software Engineer - Mobile Platform

Company: Figma

Location: USA

Posted Oct 30, 2024

Figma is looking for engineers to build foundational mobile technology, leveraging expertise in C++ and cross-platform development. The team works closely with partners to build highly reliable systems and ensure quality and functionality.

Usage Investigation Specialist L2

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Usage Investigation Specialist L2 is a subject matter expert who resolves advanced IAAS UI escalations, maintains proactive generation of knowledge-based articles, and is a point of escalation for technical and high conflict scenarios. They are highly present and interactive in Teams chats, holding themselves and others accountable for a standard of excellence.

Staff Accountant - Inventory

Company: hims & hers

Location: USA

Posted Oct 30, 2024

The job posting is for a Staff Accountant Inventory role in an accounting team. The role involves managing inventory operations, preparing account reconciliations, and assisting with month-end close processes. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Senior Value Consultant - Strategy and Operations (ESG & Sustainability)

Company: Workiva

Location: USA

Posted Oct 30, 2024

The job posting is for a strategic role that involves leading cross-functional initiatives to develop and launch new solutions in the market. The ideal candidate will have strong problem-solving and analytical skills, business acumen, innovation experience, and top-notch communication skills. The role offers a competitive salary range and comprehensive employee benefits package.

Implementation Consultant

Company: Cision

Location: USA

Posted Oct 30, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Manager of Service Delivery

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Service Delivery Manager oversees a team of Provisioning Specialists, streamlining processes and working to increase customer satisfaction and reduce order fulfillment waiting time.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work with clients across a wide range of verticals, designing unique campaign strategies and ensuring client campaigns are successful.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages