Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Manager - Technical Solutions / Quantum Computing
Company: Quantinuum
Location: USA
Posted Dec 15, 2025
Quantinuum seeks a Senior Manager Technical Solutions to drive quantum computing initiatives. The role offers a competitive salary, benefits, and opportunities to shape the future of quantum technology.
Intermediate Site Reliability Engineer - Database Operations
Company: GitLab
Location: EMEA
Posted Dec 15, 2025
This job description outlines a Site Reliability Engineer role focused on managing PostgreSQL infrastructure, automation, and scalability for GitLab's platform. The position emphasizes collaboration, system reliability, and impactful contributions to a large-scale open-source SaaS environment.
Staff - Software Engineer (L4)
Company: Twilio
Location: USA
Posted Dec 15, 2025
Twilio seeks a Staff Software Engineer for their Data Substrate team, focusing on scalable data solutions and mentoring. Requirements include expertise in distributed systems and big data technologies. The role is remote, with competitive compensation and benefits.
Senior Software Developer - Marketing
Company: Jane App
Location: Canada
Posted Dec 15, 2025
This job posting highlights Jane's mission to simplify healthcare through technology, offering remote work flexibility, growth opportunities, and a collaborative culture. The role emphasizes impact on healthcare professionals' lives, with competitive compensation and a focus on innovation and inclusivity.
Lead Site Reliability Engineer
Company: Masabi
Location: Canada
Posted Dec 15, 2025
Masabi seeks a Lead Site Reliability Engineer to drive global infrastructure scalability, using AWS and cloud-native tools. The role emphasizes automation, reliability, and collaboration, with competitive benefits and a mission to simplify public transport.
Staff Engineer - Ads Privacy
Company: Reddit
Location: USA
Posted Dec 15, 2025
The text describes a Staff Engineer role at Reddit's Ads Privacy team, emphasizing opportunities to build technical infrastructure for privacy compliance and scalable data solutions. It highlights collaboration across teams, mentorship, and benefits like healthcare, equity, and flexible work arrangements.
Staff Engineer - Site Reliability
Company: Zapier
Location: North America
Posted Dec 15, 2025
Zapier is hiring a Staff Site Reliability Engineer with expertise in observability and AI integration. The role emphasizes defining reliability strategies, mentoring teams, and fostering a culture of engineering excellence. The company promotes diversity, inclusion, and transparency in its hiring process while highlighting its commitment to automation and customer security.
Director of Education (EDU) Sales
Company: Guidebook
Location: USA
Posted Dec 15, 2025
Guidebook is a powerful event management platform used globally to create mobile apps for events, campuses, and training. The company emphasizes connecting people and values balance, togetherness, and fun. They seek a Director of Education Sales to drive revenue growth in higher education, offering competitive compensation, remote work flexibility, and a strong company culture.
Senior Backend Software Engineer
Company: Bud Financial
Location: UK
Posted Dec 15, 2025
Bud's mission is to create compelling financial data products. As a Backend Engineer, you'll work with Go, modern tools, and a collaborative team. Benefits include competitive salaries, learning budgets, and flexible working. The company values diversity and innovation.
Quantum Technical Solutions Account Executive (Lead)
Company: Quantinuum
Location: USA
Posted Dec 15, 2025
Quantinuum seeks a Technical Solutions Account Executive with quantum computing expertise. The role involves leading complex projects and offers competitive compensation, benefits, and a dynamic work environment.
Strategic Account Executive
Company: Synthesia
Location: USA
Posted Dec 15, 2025
Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.
Senior Data Engineer
Company: Zencore
Location: Latin America
Posted Dec 15, 2025
Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.