Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Consultant, Engagement Manager
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
This text promotes an IBM consulting role emphasizing innovation, collaboration, and leadership opportunities. It highlights responsibilities like client management, project execution, and team development, while outlining requirements such as technical expertise and Agile experience. The role is presented as a chance to solve complex problems and contribute to technological advancement.
Package Consultant-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers roles in hybrid cloud and AI solutions, emphasizing collaboration, innovation, and growth. Responsibilities include client support, strategic recommendations, and leveraging design thinking. Required skills include technical translation, adaptability, and data analysis.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and strategic partnerships. The role involves technical expertise in Oracle applications, Agile methodologies, and delivering solutions for public/private sector clients. Requirements include extensive experience with Oracle R12, cloud implementations, and specific technical skills, with a preference for advanced education and certifications.
Security Specialist - Operations Desk
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 15, 2025
This job description outlines the role of an IBM Security Operations Center SOC Analyst, detailing responsibilities such as providing IT security services, performing technical tasks, and collaborating with client teams. It specifies required qualifications, work hours, and preferred experience in technical and customer-facing roles.
Application Developer-AWS Cloud FullStack
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on building long-term client relationships, leveraging hybrid cloud and AI solutions, and driving innovation through technical expertise. It highlights opportunities to work with industry leaders, contribute to impactful projects, and develop skills in modern technologies like containerization and distributed systems.
Planning Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Supply Chain Planning role at IBM, emphasizing proactive problem-solving, collaboration, and innovation in inventory management. It highlights responsibilities like demand forecasting, inventory optimization, and continuous improvement projects, while showcasing opportunities to lead in technology-driven solutions.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: Giza, EG
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and impactful HR solutions. It outlines responsibilities involving technical expertise, system configuration, and stakeholder communication, while showcasing opportunities to work with industry leaders and advanced technology platforms.
Optium Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Customer Support Engineer role for IBM InfoSphere Optim, emphasizing technical support, problem-solving, collaboration with global teams, and contributing to customer satisfaction. It highlights the importance of the role in data management and the opportunity for professional growth.
Application Consultant-Azure Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers career growth through client collaboration, cloud/AI solutions, and innovative tools. The role emphasizes technical expertise and long-term development in a supportive environment.
Application Developer-2025 graduates
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the use of advanced technologies to drive impactful solutions.
Package Consultant-Sales & Service
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and delivering technical expertise through global delivery centers. It highlights opportunities to implement CRM systems, work with industry visionaries, and drive innovation using IBM's technology platforms.
Package Specialist-SAP HANA SCM PP
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth through strategic partnerships and technology platforms. It highlights the role of a senior SAP Consultant in delivering high-quality solutions and driving client success through technical expertise and industry knowledge.