Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Partner Manager - Automattic for Agencies
Company: Automattic Careers
Location: Australia
Posted Dec 15, 2025
This job description outlines a Partner Manager role at Automattic, focusing on driving growth through strategic partnerships with digital agencies. The position requires managing relationships, executing sales strategies, and collaborating across teams. It emphasizes skills in sales, analytics, and cross-functional collaboration, with competitive compensation and remote work flexibility.
Strategic Account Manager (Hashicorp)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a senior sales role requiring extensive enterprise sales experience, strategic account management, and expertise in SaaS solutions. It outlines responsibilities including client relationship development, revenue generation, and market analysis, along with educational and technical qualifications.
Package Consultant-Salesforce
Company: IBM
Location: Mysore, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for professional growth. It highlights roles in Salesforce consulting, strategic leadership, and technical expertise, while outlining educational and skill requirements for the position.
Senior Backend Engineer - Intents API
Company: LI.FI
Location: EMEA
Posted Dec 15, 2025
LIFI is simplifying multichain DeFi for traditional institutions with a unified API for cross-chain liquidity. They seek a Senior Backend Engineer to build secure, high-throughput systems for their offchain coordination service, emphasizing security, performance, and trustless crosschain experiences. The company promotes a collaborative culture with benefits like remote work, equity, and global team offsites.
Talent Acquisition Coordinator
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes an HR Services Administrator role at IBM, focusing on recruiting, staffing, talent processes, and compliance. It outlines responsibilities such as attracting talent, partnering with managers, ensuring business controls, and potential team leadership duties.
Senior Accessibility Technical Lead
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
The IBM Carbon Design System aims to provide reusable components for consistent digital experiences. The Senior Technical Lead role focuses on ensuring accessibility compliance and driving inclusive design practices across large-scale ecosystems.
Application Developer-Oracle Cloud UX Development
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves collaborating with global clients on hybrid cloud and AI solutions, working in innovation centers to deliver technical expertise. Responsibilities include solving complex business problems and implementing HCM Cloud projects with required technical skills.
Finance Manager
Company: ReFED
Location: USA
Posted Dec 15, 2025
ReFED is a US-based nonprofit dedicated to reducing food waste through evidence-based solutions and innovative tools. The Finance Manager role involves managing financial processes, grant reporting, and supporting organizational growth. The position emphasizes transparency, inclusivity, and alignment with ReFED's mission to create a sustainable food system. The company offers competitive compensation, professional development opportunities, and a flexible work environment.
Selection Specialist
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes IBM's recruitment role emphasizing innovation, problem-solving, and collaboration. It highlights responsibilities like managing recruitment processes, sourcing candidates, and ensuring positive candidate experiences while showcasing the company's mission to drive technological advancements.
SAP Application Architect
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The job description outlines an SAP ABAP Architect role at IBM Consulting, focusing on technical design, collaboration with clients, and modernization projects. Required expertise includes SAP ABAP, BPA, and AI tools, with preferred experience in S4HANA and cloud technologies.
Application Developer-Microsoft Dynamics 365 Finance & Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves working with global clients to enhance hybrid cloud and AI solutions using IBM's technology. It requires expertise in X++/C, technical design, and integration tools like REST/SOAP.
Recruiter
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a recruitment role requiring 24 years of experience in IT hiring, with responsibilities including full-cycle candidate management, collaboration with hiring managers, sourcing through multiple channels, and maintaining recruitment records. It specifies educational requirements, technical skills, and preferred experiences in volume/hiring initiatives.