Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Technical Product Manager Cloud Pak for Business Automation
Company: IBM
Location: Austin, US
Posted Dec 15, 2025
This job description outlines a Lead Technical Product Manager role for IBM's Cloud Pak for Business Automation, emphasizing strategic leadership, cross-portfolio collaboration, and expertise in AI, DevOps, and product management. Key responsibilities include defining roadmaps, conducting competitive analysis, and fostering Agile teams. Required skills include product management experience, technical knowledge of modern architectures, and financial acumen.
SAP SCM PP Consultant
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on collaborative client work, strategic SAP solutions, team leadership, and opportunities for skill development across industries and technologies.
Talent Acquisition – Selection Specialist (Fixed Term) PH
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description for a Recruiting Selection Specialist at IBM highlights opportunities to lead in technology, solve complex problems, and collaborate with stakeholders. The role emphasizes continuous learning, innovative approaches, and a growth mindset while managing high-volume hiring processes and leveraging data-driven strategies.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, stakeholder engagement, and technical expertise in Java, React, and cloud technologies. The role involves comprehensive software development, continuous learning, and delivering impactful solutions for innovative companies.
Consultor SAP Integration (BTP, CPI)
Company: IBM
Location: SANTIAGO DE CHILE, CL
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP integration, and opportunities to drive innovation through advanced technology platforms.
Application Developer-Commerce Transformation
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through Agile environments and technical expertise. It emphasizes opportunities for skill development, industry mastery, and impactful client solutions.
Python Data Engineer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global career opportunities focusing on hybrid cloud and AI innovation, requiring technical expertise in data platforms and collaboration with clients for impactful solutions.
Product Security Engineer II - HashiCorp Security
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This role involves contributing to secure HashiCorp products, collaborating with teams, and ensuring cloud security. Required skills include security design, cloud platforms, and threat modeling.
Systems Performance Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes IBM's Z Systems and zVM virtualization technology, highlighting its secure and scalable environment for running Linux and other operating systems. It outlines job responsibilities for software engineers, including performance analysis, workload evaluation, and collaboration with global teams. Required skills include Linux expertise, virtualization experience, and performance tuning capabilities.
Application Developer-Oracle Middleware
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and technical expertise in areas like ODI, Oracle Database Integrator, and API integration. It outlines responsibilities such as feature development, stakeholder collaboration, and continuous learning, along with educational and technical requirements for the position.
WR - C2M Functional Consultant
Company: IBM
Location: Dallas, US
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on collaborative client work, hybrid cloud and AI innovation, and system design expertise. It outlines responsibilities like requirements gathering, gap analysis, and technical configuration while emphasizing strategic partnerships and impactful change.
Mobile Architect
Company: IBM
Location: San Felice, IT
Posted Dec 15, 2025
This role involves developing mobile applications for clients, collaborating with cross-functional teams, and requiring expertise in Flutter, Kotlin/Swift, and UI design. The position emphasizes innovation, performance optimization, and working with global clients through IBM's technology platforms.