Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Developer-Experience FullStack
Company: IBM
Location: NO City, BR
Posted Dec 15, 2025
This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.
Procurement Mfg Engineer for DS8K product
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text describes a Procurement Manufacturing Engineer role involving supplier support, quality assurance, engineering changes, and new product introductions. It outlines responsibilities, required skills, and qualifications for the position.
Application Developer-Commerce Transformation (Magento)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Adobe Commerce, SQL Server, and DevOps tools. It outlines role responsibilities and educational requirements for the position.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines an SAP Consultant role at IBM Consulting, emphasizing collaboration on innovative projects, skill development, and global customer success. Responsibilities include leading SAP solutions, integrating technologies, and working with cross-functional teams. Requirements highlight expertise in SAP integration and cloud platforms, with preferred qualifications in Agile methodologies and project management.
ServiceNow Developer
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers global client collaboration and innovation opportunities, focusing on hybrid cloud and AI solutions with a culture of growth and technical expertise.
Corporate Strategy Summer Consultant – 2026 Internship
Company: IBM
Location: New York, US
Posted Dec 15, 2025
IBM seeks innovative professionals to drive transformative change, offering opportunities to shape strategies and impact businesses through emerging technologies while fostering collaboration and problem-solving in a dynamic environment.
UX Design intern
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
This text outlines a UX design internship opportunity at IBM Studios Budapest, requiring collaboration with cross-functional teams, design research, and adherence to design systems. It details responsibilities like user testing, information architecture, and agile methodologies, while specifying educational requirements and work expectations.
Application Developer - Experience Fullstack
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This job description outlines a Software Developer role at IBM Consulting, involving work in delivery centers to deliver technical expertise and innovation for clients. Responsibilities include software development, problem-solving, and collaboration, with requirements for specific technical skills and experience.
Data Engineer
Company: IBM
Location: Heredia, CR
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires data engineering expertise and involves working with advanced technologies to deliver impactful results.
Application Architect – EHS, Quality & PLM Systems
Company: IBM
Location: San Francisco, US
Posted Dec 15, 2025
This job description outlines an Application Architect role at IBM Consulting, focusing on designing enterprise systems, ensuring compliance with regulations, and collaborating with global clients. The position offers remote work flexibility and emphasizes innovation in hybrid cloud and AI solutions.
Selection Specialist
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This job description highlights IBM's mission-driven approach to work, emphasizing innovation, problem-solving, and collaboration. It outlines a role focused on talent acquisition, candidate management, and employer branding, with requirements including experience in recruitment, ATS proficiency, and diversity initiatives. The text promotes a dynamic and impactful career opportunity within a tech-forward organization.
Quality Engineer-Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications such as a bachelor's degree and SQL proficiency.