Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Application Database Administrator-RDBMS
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, innovation in technology adoption, and responsibilities such as designing mobile solutions and continuous improvement through agile frameworks. Required skills include DB2 administration, Linux/AIX knowledge, and database performance optimization.
Business Transformation Consultant
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
This job posting seeks a Business Change and Training Consultant to lead transformation initiatives, manage stakeholder engagement, and deliver training programs for a major client's digital transformation efforts. The role emphasizes change management, training strategy, and collaboration with cross-functional teams to ensure successful adoption of new systems.
Semiconductor Packaging – Mechanical Modeler
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The role involves designing high-performance server hardware systems, collaborating across disciplines, and using simulation tools. Required qualifications include a Master's in Mechanical Engineering and experience with FEA and CAD software.
Package Specialist-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, requiring technical expertise in SAP upgrades, database migrations, and system monitoring. It specifies educational qualifications, professional experience, and preferred certifications for senior consulting positions.
Application Developer-Experience Front End
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting, emphasizing long-term client relationships, global collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities involving software development, technical expertise, and working within IBM's delivery centers to drive technological adoption. The role requires advanced technical skills and experience with tools like ReactJS, TypeScript, and Java, while also valuing interpersonal skills and problem-solving abilities.
SAP HANA ABAP Developer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships and collaboration across industries. It highlights opportunities to work on hybrid cloud and AI initiatives with innovative companies, emphasizing technical expertise in ABAP, HANA, and DevOps tools. The role involves delivering solutions through IBM's global delivery centers and requires specific educational and technical qualifications.
Business Transformation Consultant - Commerce Transformation
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a Consultant role at IBM Consulting focused on customer and commerce transformation, emphasizing strategic programs, digital innovation, and cross-functional collaboration. It highlights responsibilities like designing customer journeys, assessing platform maturity, and delivering scalable solutions while requiring expertise in commerce platforms and agile methodologies.
Data Engineer-Data Integration
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Data Engineer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, and career growth opportunities. Responsibilities include ETL support, problem-solving, and data governance, with qualifications focusing on technical expertise and cloud platforms.
Package Consultant - SuccessFactors Core HR
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
IBM Consulting offers roles focused on client collaboration, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic problem-solving.
Collections Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
The text describes a job role for an Accounts Receivable Collections Specialist, outlining responsibilities such as handling customer transactions, credit management, and dispute resolution. It emphasizes technical skills, teamwork, and meeting business metrics while balancing routine tasks with opportunities to solve complex problems. The role requires experience in finance, ERP systems, and customer relationship management.
Business Transformation Consultant-IoT & PLM
Company: IBM
Location: Kolkata, IN
Posted Dec 15, 2025
This job description outlines a role in IBM's delivery centers focusing on ARAS PLM development, requiring technical expertise in configuration, customization, and integration. It specifies educational qualifications, preferred skills in PLM domains, and experience with SQL Server and REST/SOAP technologies.
Internship: Developer Java & Web
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
This text promotes an internship at IBM Consulting, highlighting opportunities for career growth, technical expertise, and professional development through collaborative projects and mentorship programs.