Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Specialist-SAP Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in SAP CPI, strong communication skills, and experience with configuration management. Candidates must hold a bachelor's degree and demonstrate analytical abilities, defect resolution skills, and end-to-end project experience.
Package Consultant - SAP HANA Basis
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP HANA systems, and opportunities to drive innovation through hybrid cloud and AI solutions. It highlights responsibilities like system design, performance tuning, and client guidance, along with preferred skills such as German language proficiency.
Application Developer-Microsoft .NET
Company: IBM
Location: Chennai, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, working with clients to advance hybrid cloud and AI solutions. The role emphasizes technical expertise, continuous learning, and impactful problem-solving in a supportive environment.
Technical Support Professional
Company: IBM
Location: AMSTERDAM, NL
Posted Dec 15, 2025
IBM's Technical Support Professional role emphasizes innovation, career growth, and technical expertise. It requires strong communication, problem-solving, and collaboration skills, with opportunities for professional development in cloud and software solutions.
Content Manager 8 Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a role in technical support for IBM Content Manager 8, emphasizing collaboration, problem-solving, and customer satisfaction. It outlines responsibilities, required skills, and the opportunity to work with cutting-edge technologies while contributing to global support teams.
Senior IAM engineer - Saviynt developer
Company: IBM
Location: WROCLAW, PL
Posted Dec 15, 2025
This job description outlines a role as an IAM developer at IBM Security Services, focusing on designing and managing IAM solutions, ensuring security controls, and collaborating in a global team environment with expertise in Saviynt platform and IAM concepts.
Delivery Manager (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description outlines the role of an HR Delivery Manager at IBM, emphasizing responsibilities such as strategic planning, team leadership, and customer satisfaction. It highlights required qualifications like a bachelor's degree and 6+ years of experience in staffing or account management, along with skills in project management and interpersonal communication.
Package Specialist-SAP SCM MM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
IBM Consulting offers career opportunities focused on client collaboration, innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise.
Project Manager-ADM
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on leading SAP projects with expertise in technical implementation, project management, and team leadership. It requires a bachelor's degree, specific technical skills, and experience in managing client relationships and project deliverables.
Infrastructure Specialist-Azure DevOps
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's delivery centers, requiring technical expertise in DevOps, Python, Kubernetes, Docker, and cloud technologies. It specifies educational qualifications and professional experience expectations for candidates.
Site Reliability Engineering Level 2 GCP and Azure
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The job description outlines SRE responsibilities for ensuring cloud application availability, requiring expertise in GCP/Azure, observability tools, automation, and collaboration with teams. It emphasizes reliability, system scaling, and documentation of best practices.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI solutions, and technical expertise. It outlines responsibilities like project management, communication planning, and software development lifecycle participation, along with required skills in IBM Maximo and DevOps practices.