Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Consultant-SAP HANA EPM
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on long-term client relationships, collaboration with industry visionaries, and driving innovation through hybrid cloud and AI solutions. It outlines responsibilities involving SAP HANA BPC implementation, project leadership, and technical expertise, along with required qualifications such as a bachelor's degree and extensive SAP experience.
Technical Consultant-Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a role focused on application security testing, secure coding practices, and threat modeling within IBM Consulting's delivery centers. It requires a bachelor's degree, relevant technical expertise in security tools, and experience with SAST/DAST methodologies. The position emphasizes industry expertise and innovation in technology adoption for public and private sector clients.
Recruiter
Company: IBM
Location: Lucknow, IN
Posted Dec 15, 2025
This job description outlines the requirements for a detail-oriented recruiter with 38 years of experience in IT recruitment. The role involves managing the full recruitment lifecycle, sourcing candidates through various channels, ensuring smooth hiring processes, and maintaining strong communication with stakeholders. Key skills include sourcing expertise, stakeholder management, and proficiency with ATS tools.
Application Developer-Open Source
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise. It outlines role responsibilities, required education, and technical skills needed for the position.
Industry Consultant-Consulting Services
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, requiring expertise in semiconductor engineering, OSAT operations, and MES systems. It specifies educational qualifications, technical experience, and communication skills for candidates in electronics product development and manufacturing.
Application Database Administrator-RDBMS
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text promotes IBM Consulting as a career opportunity emphasizing long-term client relationships, collaboration, and innovation. It highlights the use of advanced technologies to drive meaningful change and accelerate client impact. The role involves designing mobile solutions, continuous improvement through agile frameworks, and leveraging expertise in IBM DB2 and Linux/AIX systems.
Application Developer-ReactJS
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting's Client Innovation Centers, focusing on delivering technical expertise to public and private sector clients. Responsibilities include teamwork, training, and communication skills. Required qualifications include a bachelor's degree and specific technical proficiencies in Reactjs and frontend development.
Jr Financial Analyst
Company: IBM
Location: Mexico City, MX
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing long-term client relationships, innovation, and growth opportunities. It outlines responsibilities involving financial planning, analysis, and strategic business partnering, while highlighting supportive tools and a culture of curiosity and empathy.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in hybrid cloud and AI, and contributions to innovative projects. It outlines required skills in Java, UI frameworks, and system design, along with responsibilities involving feature development and stakeholder collaboration.
Solutions Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description highlights a career at IBM Software focusing on transforming customer challenges into industry-leading solutions through collaboration, technical expertise, and innovation. The role emphasizes customer success, cross-functional teamwork, and driving business value with HashiCorp tools.
IPD strategy consultant
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job description outlines a strategic consulting role requiring 8+ years of experience in IPD projects, industry expertise in consumer electronics/new energy, strong communication skills, and data analysis capabilities. Responsibilities include client collaboration, strategic planning, and industry insights delivery.
Senior Printed Circuit Board Supplier Qualification Engineer
Company: IBM
Location: Singapore, SG
Posted Dec 15, 2025
This job description highlights a senior role in IBM's Supply Chain Engineering division, focusing on technical leadership, supplier development, and quality governance. The position emphasizes innovation, global collaboration, and career growth within a supportive culture.