Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Cloud Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Cloud seeks experienced DevOps engineers to contribute to next-gen cloud platforms, emphasizing innovation, growth, and collaboration in a supportive environment. The role involves developing cloud services, optimizing performance, and working with cutting-edge technologies like Kubernetes and OpenTelemetry.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful work with innovative companies. It emphasizes growth opportunities, mentorship, and responsibilities in accounts receivable management with advanced technologies.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, client relationships, and traveling within India. Educational qualifications and certifications like PMP/ITIL are preferred.
Developer Processor Development (m/w/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 15, 2025
IBM seeks a Developer mfx to innovate in high-performance computing, emphasizing collaboration and expertise in digital circuits and hardware development. The role involves designing cutting-edge processor architectures and optimizing systems for future technological challenges.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation. It outlines responsibilities like project leadership, technical integration, and required skills in SAP configurations and business process integration.
Solution Architect-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on data platform design, cloud technologies, and customer collaboration. Responsibilities include solution architecture, presales support, and technical implementation. Required expertise spans data engineering, Azure cloud platforms, and big data technologies.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global collaboration, digital transformation, and client relationship management. The role emphasizes agile methodologies, AI-powered workflows, and strategic partnerships to drive innovation and operational excellence across industries.
Client Availability Leader for Banking Client (m/f/x)
Company: IBM
Location: Hamburg, DE
Posted Dec 15, 2025
The text describes a job role for a Client Availability Leader, outlining responsibilities such as providing IT availability leadership, managing service deliverables, and supporting client collaboration. It lists required and preferred qualifications, including technical expertise, experience in IBM systems, and language skills.
Industry Consultant-Telecommunications
Company: IBM
Location: New Delhi, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, team leadership, and innovation in delivering solutions to clients. It highlights opportunities for skill development, cross-disciplinary work, and industry-specific knowledge growth.
Senior Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
IBM Software seeks a Senior Quality Engineer to contribute to innovative AI-powered solutions, emphasizing collaboration, quality standards, and growth opportunities in a dynamic team environment.
Data Engineer - Data Platform
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities for growth. It highlights technical expertise in data engineering, Python, and big data technologies, while promoting a culture of innovation and continuous learning.
Quote to cash Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The role supports sales execution and compliance, emphasizing collaboration and client experience. It offers growth opportunities and a focus on innovation through tools like Watsonx.