Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Junior Front-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This job description outlines a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. Required skills include React, TypeScript/Node.js, REST APIs, and Agile methodologies, with preferences for GraphQL, Terraform, and AI-assisted development.
Strategic Account Manager
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a strategic account manager role at IBM Software, emphasizing opportunities to transform customer challenges into industry-leading solutions, collaborate with a dedicated team, and drive sales of cloud-native software. It highlights responsibilities like managing enterprise accounts, executing solution selling, and aligning with customer needs while requiring expertise in cloud infrastructure and strategic sales.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities for growth through strategic partnerships and continuous learning.
Business Analyst (RPO)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes IBM's recruitment process for a Business Analyst role, outlining responsibilities such as data analysis, reporting, and stakeholder collaboration. It details required technical skills, educational qualifications, and preferred experience in recruitment and ATS systems.
ServiceNow Application Architect
Company: IBM
Location: Dallas, US
Posted Dec 09, 2025
This job description outlines a ServiceNow Application Architect role at IBM Consulting, focusing on designing and implementing solutions for clients. It requires expertise in ServiceNow modules, certifications, and experience in enterprise environments.
SAP PP Team Leader
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM's consulting roles emphasize collaboration with clients, SAP expertise, and team leadership for impactful career growth. The position highlights opportunities to innovate, optimize supply chains, and leverage technology platforms while fostering professional development in a supportive environment.
Application Developer-SAP ABAP HANA
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities to impact clients through technical expertise. It outlines responsibilities, required skills, and career growth, highlighting the role's significance in transforming business needs into solutions for IBM and its clients.
Product Manager Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The role involves defining AI product strategies, collaborating across teams, and ensuring ethical practices. Required skills include product management fundamentals, Agile methodologies, and data analytics expertise.
FP&A JR Financial Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a role within a growing semiconductor sector team, emphasizing opportunities for professional development, collaboration, and impactful financial responsibilities. The position offers exposure to advanced financial systems and processes, with a focus on analytical skills and teamwork in a dynamic environment.
Application Developer-EAI
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI technologies, and responsibilities involving software development lifecycle activities. It highlights technical expertise requirements and preferred skills in B2Bi integration tools.
Ingénieur automatisation et support des équipements
Company: IBM
Location: BROMONT, CA
Posted Dec 09, 2025
IBM's Bromont facility offers competitive benefits, a safe work environment, and opportunities in high-tech manufacturing and automation. The role involves innovative projects with engineering teams, emphasizing growth and technical expertise in advanced technologies.
Associate Product Manager in Business Automation (f/m/x)
Company: IBM
Location: Boeblingen, DE
Posted Dec 09, 2025
IBM offers a career in transformative software solutions, focusing on AI-driven innovations. The role involves cross-functional collaboration to deliver exceptional customer value, requiring technical expertise and adaptability.