Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Software Engineer - Cloud Platform , Langflow
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing growth, collaboration, and expertise in Kubernetes and cloud infrastructure. The role involves designing scalable systems and contributing to cutting-edge technologies with a focus on customer impact.
Product Manager, Inventory Optimization
Company: IBM
Location: Ahmedabad, IN
Posted Dec 09, 2025
This text promotes IBM Maximo Inventory Optimization (MIO) as an industry-leading cloud-based platform for asset-intensive organizations. It highlights measurable benefits like reducing unplanned downtime by up to 50%, cutting inventory costs by 40%, and increasing service levels by 25%. The job posting seeks a Technical Product Manager with expertise in MRO inventory and supply chain operations to lead product execution and ensure alignment with industry needs.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 09, 2025
IBM Software seeks a skilled developer to create innovative cloud-native solutions, emphasizing collaboration, growth, and cutting-edge technologies. The role involves designing features, maintaining code quality, and working with advanced tools like Kubernetes and Docker, while contributing to a dynamic team focused on customer-centric innovation.
Technical Pre-Sales Specialist – Data, AI & Automation Swiss Market (based in Valencia) (f/m/x)
Company: IBM
Location: Valencia, ES
Posted Dec 09, 2025
This text promotes a Technical PreSales Specialist role at IBM in Valencia, highlighting opportunities for international career growth, collaboration with global companies, and benefits like competitive compensation, professional development, and a supportive work environment.
Package Consultant-SAP Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, opportunities for skill development, and the role of an SAP Consultant in driving innovation through technical expertise and strategic solutions.
[AI] Research Tokyo Student Intern（TRL）
Company: IBM
Location: Tokyo, JP
Posted Dec 09, 2025
IBM Research offers an opportunity to work on cutting-edge AI technologies with competitive salaries and benefits. The position emphasizes innovation, problem-solving, and cultural adaptability, with specific requirements for technical skills and education.
Senior Front End Developer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text promotes IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive culture. It highlights benefits like training programs, flexible work arrangements, and a focus on technical excellence. The role involves leading frontend development and collaborating with cross-functional teams to deliver impactful solutions.
Package Consultant-SAP HANA SCM PM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities for professional growth through cross-functional teamwork and innovative project delivery.
Application Developer - DevOps - Public Sektor (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a role at IBM's Client Innovation Center focusing on technical expertise, innovation, and collaboration with development teams. Responsibilities include Java application development, CI/CD pipelines, and cloud technologies. The position emphasizes diversity and equal opportunities.
Associate Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
The IBM Consulting Associates Program offers global opportunities for professional growth, technical development, and impactful client collaboration through innovative SAP solutions and agile methodologies.
Entry Level Software Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM seeks developers to innovate in quantum and AI technologies, emphasizing collaboration, technical expertise, and problem-solving in cutting-edge storage solutions. The role highlights opportunities to work on advanced systems, contribute to industry-leading products, and drive impactful innovations with a focus on trusted platforms and scalable infrastructure.
Technical Support Representative- Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing opportunities to work with global clients on hybrid cloud and AI projects, collaboration with industry visionaries, and professional growth through a culture of innovation and empathy. It outlines technical requirements and the importance of expertise in microsegmentation and security technologies.