Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Junior backend developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
The text describes a role involving new feature development, code reviews, cross-functional collaboration, and maintaining services. It outlines technical requirements including SaaS development, cloud technologies, and Agile methodologies.
Quality Engineer-Automation
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting's delivery centers focusing on automation testing, requiring expertise in software testing processes, programming languages, and tools. It emphasizes technical skills, education requirements, and responsibilities related to test automation and continuous delivery.
Associate Visual Designer/ Business Specialist
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
IBM's consulting role emphasizes innovation and collaboration, seeking a Visual Designer with expertise in design tools and user experience to create impactful solutions. The position highlights opportunities to work on challenging projects, maintain brand consistency, and deliver high-quality design assets while aligning with client needs.
WXA4Z - Devops Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text promotes IBM's infrastructure solutions and highlights a DevOps Engineer role with opportunities for innovation and collaboration. It emphasizes technical expertise in cloud-native practices, AI frameworks, and infrastructure management while showcasing IBM's growth-oriented culture and commitment to client needs.
(IJDS DXセンター)Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a Japanesespeaking role in IBM Consulting Japan, emphasizing career growth through hybrid cloud and AI projects, collaboration with global clients, and technical expertise in areas like Java, cloudnative development, and DevOps. The position requires Japanese communication skills (JLPT N1) and offers opportunities for leadership in large-scale projects across multiple industries.
IBM Maximo (MAS) Infrastructure Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text promotes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities through technical expertise and strategic partnerships.
Strategy Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description outlines a strategy consultant role at IBM's digital strategy team, focusing on business transformation through human-centered design, emerging technologies, and data analytics. The position emphasizes collaboration with senior executives, client relationship management, and developing innovative solutions to drive digital-era change.
Internship - Software Developer - Db2 AI Optimizer (f,m,x)
Company: IBM
Location: Ehningen, DE
Posted Dec 09, 2025
IBM Software seeks a backend developer to contribute to AI-powered cloud-native solutions, focusing on query optimization and machine learning. The role offers growth opportunities with a team dedicated to innovation and enterprise-scale data processing.
Managing Consultant - SAP S/4HANA FI (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation in hybrid cloud and AI, and career development opportunities. It emphasizes collaboration with global clients, technical expertise in SAP S4HANA, and a supportive work environment for professional growth.
Backend Developer [GoLang]
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a backend developer role focused on network management and software-based networking technologies. The position requires expertise in C++, Python, Linux, Docker, Kubernetes, and cloud platforms like AWS, Azure, and GCP. Responsibilities include developing features, participating in engineering meetings, and writing automated tests. The role emphasizes collaboration with product teams and adherence to agile methodologies.
Contact Center Practitioner
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a role at IBM's consulting client innovation centers, emphasizing opportunities to solve complex problems, provide customer service, and work in a dynamic environment with technical expertise and global client collaboration.
Solution Architect-Cognitive Computing
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving AI development, RAG code scaling, and collaboration on AI solutions. It emphasizes technical expertise, programming skills, and cloud platform experience while highlighting opportunities for innovation and professional growth.