Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
AI Algorithms and Applications Intern
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research offers a summer internship focused on AI model development, collaborating with NASA and ESA. The role requires a bachelor's degree, strong math skills, and Python proficiency, with opportunities to advance AI methods for scientific applications.
VPC Backend Team Lead (Java)
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and opportunities to work with cutting-edge technologies. It highlights responsibilities like problem-solving, stakeholder engagement, and technical expertise in Java, AWS, and agile methodologies.
SWIFT Products Technical Specialist with PayPlus & IGTPlus
Company: IBM
Location: Bucharest, RO
Posted Dec 09, 2025
This job description outlines a SWIFT Products Technical Specialist role at IBM, requiring expertise in banking payment domains, SWIFT technologies, and specific tools like Finastra products. The position emphasizes technical skills, project leadership, and experience with systems such as HSM and SQL databases.
Package Consultant-SAP SCM SD
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and the role of a SAP Consultant in delivering high-quality solutions. It highlights a supportive culture, technical expertise, and professional development prospects.
Researcher
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
IBM seeks a passionate Research Scientist to advance Foundation Models for Mathematics and Optimization, involving cutting-edge research in AI, dynamical systems, and control optimization with opportunities for collaboration and innovation.
FP&A JR Financial Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 09, 2025
This job description highlights a role in a growing semiconductor sector team with opportunities for professional development, collaboration, and impactful financial analysis responsibilities. The position emphasizes growth, skill enhancement, and contributions to strategic financial planning.
[Semiconductors] Research Tokyo Student Intern（TRL)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Research offers internships in semiconductor technology with competitive salaries and global collaboration opportunities. The role involves working on cutting-edge projects with teams in Japan and the US, requiring advanced degrees and technical expertise.
Senior Customer Success Engineer
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on customer success engineering, technical expertise, and cloud solutions. The role involves supporting customers with HashiCorp tools, driving adoption, and ensuring efficient cloud implementations. Requirements include technical proficiency, bilingual skills, and experience with DevOps tools.
Application Developer-Cloud FullStack
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in cloud applications, and professional development opportunities through strategic partnerships and technology platforms.
Application Developer-Microsoft Dynamics 365 Customer Engagement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
The text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in Dynamics CRM and Power Platform tools. It highlights opportunities for impactful work with strategic ecosystems and technology platforms.
Application Developer-SAP ABAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and professional growth opportunities. It outlines responsibilities, required education, and technical skills needed for a Software Developer role within IBM's delivery centers.
SAP S/4HANA Infrastructure Lead (BASIS)
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The job description outlines a role in IBM Consulting focusing on SAP S4HANA infrastructure, emphasizing collaboration, innovation, and technical expertise. It highlights career growth opportunities and required qualifications for senior-level positions involving cloud and on-premise SAP implementations.