Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Package Specialist-SAP HANA Application Security
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role is for an SAP subject matter expert and architect focused on security. Key responsibilities include working with stakeholders, translating requirements, assessing impact, estimating efforts, and ensuring successful technical delivery. Required experience includes 6-12 years of SAP security implementation, ECC 6.0 role build, stakeholder management, and SOD understanding. Preferred experience includes SOXGRC Control.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, stakeholder engagement, and innovative coding solutions.
UX Designer
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a User Experience Designer role within the IBM Storage offerings. It highlights the collaborative and interdisciplinary nature of the design team, the complexity of the data storage domain, and the opportunities for learning and contributing to innovative design solutions. The role involves creating wireframes, mockups, and prototypes, collaborating with stakeholders, and translating user insights into design ideas.
Stagiaire DevOps H/F - IBM Client Innovation Center
Company: IBM
Location: Lille, FR
Posted Dec 04, 2025
The IBM Client Innovation Center in Euratechnologies offers a unique work environment and high-level technical services to clients. It provides opportunities to work on innovative projects with international clients in a multicultural setting. The center focuses on development, testing, and integration of systems, and values teamwork and innovation.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Senior Process Analyst in the Record to Report domain. The role involves coordinating accounting activities, identifying risks and opportunities, adhering to client SLAs, and managing report updates. The position requires a bachelor's degree, preferably a master's, and experience in the R2R domain, including fixed assets, intercompany, and cash reconciliations. The company culture emphasizes long-term career growth, learning opportunities, and a supportive environment.
Entry Level AI Software Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job posting for an AI Software Engineer role at IBM's AI Center of Excellence. The role involves designing, developing, and implementing advanced AI solutions using IBM's Watsonx platform and pretrained models. The position requires experience in full stack development with a focus on AI, knowledge of backend technologies, web technologies, AIML frameworks, and cloud infrastructure. Collaboration skills and effective communication are also important.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
This job posting highlights a career opportunity in IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and contributing to innovative companies. The role requires SAP FICO expertise with India Localization, extensive implementation experience, and leadership in team tasks. Positions are based in India with 100% travel requirements.
Software Strategy and M&A Summer Intern - Cambridge, MA
Company: IBM
Location: Cambridge, US
Posted Dec 04, 2025
The Software Strategy and M&A team at IBM is a high-performing group that provides strategic perspectives on driving revenue growth and profitability for IBM Software. The team is responsible for defining and executing growth initiatives, including identifying M&A candidates, formulating growth strategies, and designing go-to-market strategies. The Software Strategy and M&A Summer Intern will support global strategies and initiatives to deliver business outcomes for IBM Software, with a focus on driving sustainable profitable software revenue growth and accelerating client adoption of IBMs core platforms.
SOC Infrastructure Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the role of an IT Security Services Specialist in a Security Operations Center (SOC) supporting managed security services. The position involves working with a team to deploy, integrate, and maintain security infrastructure, manage vulnerabilities, and ensure compliance with policies and procedures. The role requires strong technical skills, experience with security solutions, and the ability to work effectively in a team.
[日本IBM_Security] IT スペシャリスト
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities in security operations and highlights the importance of communication skills and adaptability in a dynamic work environment.
(Kaohsiung) Application Developer (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves system integration testing, API testing, defect resolution, and collaboration with cross-functional teams.