Student Loan Payment Reimbursement Jobs in Chicago, IL

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Senior Informatica P360 Support Engineer

Company: Caterpillar

Location: Chicago, IL

Posted Mar 12, 2024

<p><strong> Career Area <strong> <br >Business Technologies Digital and Data <br ><strong> Job Description <strong> <br ><strong> Your Work Shapes the World at Caterpillar Inc <strong> <br >When you join Caterpillar youre joining a global team who cares not just about the work we do but also about each other We are the makers problem solvers and future world builders who are creating stronger more sustainable communities We dont just talk about progress and innovation here we make it happen with our customers where we work and live Together we are building a better world so we can all enjoy living in it <br >Cat Digital is the digital and technology arm of Caterpillar Inc leveraging the latest technologies to build industry leading digital solutions for our customers and dealers With over 15 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world <br ><strong> Job Summary <strong> <br >The Senior Informatica P360 Support Engineer is responsible for monitoring overall performance of assigned digital products and handling customer issues through resolution <br ><strong> What You Will Do <strong> <br >Responsibilities of the incumbents is to provide Worldwide monitoring of overall performance including reliability durability maintainability and serviceability of assigned current and future digital products <br ><p><ul><li> Identify investigate and obtain resolution commitments for all significant field issues to maintain and improve assigned digital product performance <li> <li> Issue identification reports in all forms from customers dealers industry reps and subsidiaries <li> <li> Issue investigation statistical analyses physical testing and analysis of application failures returned parts development of quick field fixes suggested design or manufacturing improvements etc <li> <li> Resolution of commitments formally document issues and provide followup on the resolution process with industry and development teams <li> <li> Conduct Serviceability Audits on NPI for digital products and applications Provide input for setting targets for digital product and application reliability durability and serviceability to be stated in the functional specifications <li> <li> Stay current with all digital products and applications also develop and maintain a digital products and application knowledge base and training materials <li> <li> Provide digital product and application support to Distribution Services Divisions DSDs dealers Corporate Account Managers subsidiary service groups warranty technicians sales development product support development test amp evaluation research service training etc <li> <li> Participate in Safety Audits and provide technical assistance for defense in digital product and application liability lawsuits <li> <li> Conduct dealer and customer visits to personally provide expert technical assistance on urgent field issues for digital products and applications <br >Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time <li> <ul><p> <br ><strong> What You Will Have <strong> <br ><p><ul><li> Strong experience working with Informatica MDM360 solutions which may include Product 360 P360 Customer 360 C360 Entity 360 E360 Business 360 B360 Supplier 360 S360 <li> <li> Experience with P360 implementation able to change or update P360 Web UI able to create attributes amp Characteristic etc <li> <li> Good Understanding of integration patterns used in P360 hotfolder Product amp Item references ETL preferred IBM DataStage etc <li> <li> SQL experience <li> <li> Export template creation and editing <li> <li> Import mapping creation and editing <li> <li> Backend configurations including web definitions amp repository set up and changes <li> <ul><p> <br ><strong> Considerations for Top Candidates Include <strong> <br ><p><ul><li> 3+ years of job related experience <li> <li> Experience working with global teams <li> <li> Ability to communicate with internal and external partners and stakeholders <li> <li> Strong analytical problem solving and communication skills <li> <ul><p> <br ><strong> What you Will Get <strong> <br >Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters Join Us <br ><strong> Additional Details <strong> <br >This position has the option to be based out of either our Chicago IL Peoria IL Dallas TX or Denver CO offices with a flexible hybrid work environment <br >LIHybrid <br >BI used to post on Built In <br ><strong> Summary Pay Range <strong> <br >$10411200 $16248000 <br >Compensation and benefits offered may vary depending on multiple individualized factors job level market location jobrelated knowledge skills individual performance and experience Please note that salary is only one component of total compensation at Caterpillar <br ><strong> Benefits <strong> <br >Annual incentive bonus plan <br >Medical dental and vision coverage <br >Paid time off plan Vacation Holiday Volunteer Etc <br >401k savings plan <br >Health savings account HSA <br >Flexible spending accounts FSAs <br >Disability benefits <br >Life Insurance <br >Parental leave <br >Healthy Lifestyle Programs <br >Employee Assistance Programs <br >Voluntary Benefits and Employee Discounts <br >Tuition Reimbursement <br >Career Development <br >Subject to annual eligibility and incentive plan guidelines <br >Visa Sponsorship is not available for this position This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O As a global company Caterpillar offers many job opportunities outside of the US which can be found through our employment website at wwwcaterpillarcomcareers <br ><strong> Posting Dates <strong> <br >March 11 2024 March 24 2024 <br >Any offer of employment is conditioned upon the successful completion of a drug screen <br >EEOAA Employer All qualified individuals Including minorities females veterans and individuals with disabilities are encouraged to apply <br >Not ready to apply Join our Talent Community <p>

Media Director, Network TV

Company: Critical Mass

Location: Chicago, IL

Posted Mar 12, 2024

<p>As the Media Director Network TV you drive the strategic use of media to impact a clients business performance In this role youll be responsible for developing a strategic vision and guiding your team through the execution and management of that plan Youre responsible for audience insights campaign visionstrategy client relationships cross discipline integration and performance <p> <p><strong>You will<strong><br > Coordinate the management trafficking optimization and reporting of all campaign initiatives<br > Work with Critical Mass headquarters to execute payment of invoices and prebill process<br > Be responsible for all media campaign setup and execution including working with other internal teams and clients to secure deliverables<br > Support Marketing and Media Managers in reporting templates management and presentations to clients<br > Be responsible for pulling and delivering accurate data in initial analyses<br > Provide insight into campaign analysis and optimization<br > Research and prepare new information for paid media plans RFPs and presentations<br > Evaluate build and maintain relationships in the display and emerging media<br >community<br > Stay uptodate on and advise the Marketing and Media groups on the latest trends in interactive marketing media and developments<br > Aid in the development of Point ofView POV documents on new trends or special opportunities<br > Participate in new business efforts as needed by management<p> <p><br ><p><p><strong>You have<strong><br > 7 years previous experience including at least 3 years of management experience<br > General understanding of digital media and the digital landscape<br > Thorough knowledge of standard and rich media ad trafficking software for display video mobile and other emerging channels<br > Familiarity with and passion for digital media<br > Strong interpersonal written and verbal communication skills<br > Ability to multitask and meet deadlines while paying attention to details<br > Ability to work effectively under stressful situations and time constraints<br > Ability to work effectively across functional groups or geographic offices<br > Good project management planning and organizational skills<br > Proficient in MS Office specifically Excel<br > Independent and able to work with minimal supervision while maintaining focus and productivity<br > Flexible and able to quickly adapt to new situations<p> <p><br ><p><p>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum <strong><strong>of 4 days a week<strong> The ask stems from our want to<p> <ul><li>Strengthen opportunity for continuous learning<li> <li>Improve collaboration and team relationships<li> <li>Increase employee engagement<li> <ul><p>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<p> <p> <br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>

Analyst, Security

Company: Sertifi

Location: Chicago, IL

Posted Mar 12, 2024

<p><span>Sertifi is a selffunded leading technology company dedicated to helping businesses finalize business faster providing a complete agreements platform for the Hospitality and Travel industry Brands like Marriott Topgolf and AEG Worldwide trust Sertifi to efficiently and securely sign documents exchange card authorizations and complete payments with their customers Sertifis easytouse platform helps tens of thousands of businesses in more than 135 countries with more than $5 billion in payment requests sent through the system annually With decades of experience in Hospitality and Travel Sertifi is building a network that gives guests and travelers across the globe a great experience from the start<span><p> <p><span><span><span>We are currently seeking a <b>Security Analyst<b> who can work crossfunctionally demonstrating strong stakeholder engagement and communication skills strong analytical and problemsolving skills and the ability to respond to challenges and setbacks in an agile and resilient manner Professional and ethical you inspire trust and confidence through integrity and respect and have the emotional intelligence to lead with empathy connection and assertiveness Innovative and open to change you are focused on finding opportunities for continuous improvement and ways to optimize work processes <span><span><br ><span><span>This role functions as a security expert in many different spaces of security leading projects and efforts to implement or improve the existing security posture of Sertifi In this role you will play a critical role in ensuring our organizations adherence to industryspecific and global compliance standards We are looking for an individual who is passionate about maintaining the highest standards of security and is wellversed in various compliance frameworks such as PCI DSS SOC 2 SOC 1 HIPAA CCPA GDPR TxRamp EU Swiss Privacy Shield and Cloud Security Alliance<br >This position will report into our VP of Security and Compliance<span><span><span><br ><span><strong>Candidates must be based in the United States in Chicago or within a Sertifi approved state for remote work<strong><br >OR AZ CO ID SD WI IL IN IA MI MO TX FL GA NC VA MD PA NJ MA NH ME<span><p> <p><span><b>Challenges Youll Tackle<b><span><p> <ul><li><span><span><span>Support all aspects of Information Security Data Privacy policies standards and processes as it relates to certification and compliance requirements <span><span><span><li> <li><span><span>Identify and analyze new requirements for policy impacts develop and update policies procedures and guidelines <span><span><li> <li><span><span>Develop and maintain risk reduction approaches and assist and manage the intake process provide oversight and expertise in risk assessments and processapplication and thirdparty reviews <span><span><li> <li><span><span>Remediate control gaps as noted through internal risk assessments and external audit activities <span><span><li> <li><span><span>Owns the ongoing compliance evidence collection and all processes including annual audits <span><span><li> <li><span><span>Supports vulnerability management and responds to vulnerability reports for applicability while taking remedial actions <span><span><li> <li><span><span>Support customers audit and RFP requests in a timely manner <span><span><li> <li><span><span>Identify analyze and interpret trends or patterns in complex data sets<span><span><li> <li><span><span>Provide security expertise and advice to other teams within the company<span><span><li> <li><span><span>Educate and build cybersecurity awareness across the enterprise<span><span><li> <ul><p><span><b>What Youll Need to Succeed<b><span><p> <ul><li><span>2+ years of experience in IT Security Ops andor GRC Governance Risk and Compliance ops 4+ years of experience in lieu of an advanced degree from an accredited 4year college or university<span><li> <li><span>Experience with IT governance risk and compliance management<span><li> <li><span>Experience with PCI SOC12 Type 2 Audits and related processes<span><li> <li><span>Experience writing policies procedures and controls in one or more standardsframeworks <span><li> <li><span>Ability to properly handle confidential data and strictly follow business process and procedures<span><li> <li><span>Excellent report writing skills ability to prepare reports and associated metrics<span><li> <li><span>Effective communication skills and the ability to explain security best practices to a nontechnical audience<span><li> <li><span>You are collaborative and with an enterprise mindset you speak up and welcome all input opinions and questions<span><li> <ul><p><span><b>Nice to haves<b><span><p> <ul><li><span>JiraConfluence Workflow management and documentation<span><li> <li><span>Experience reviewing and redlining security terms in contracts<span><li> <li><span>Any ISC2 Comp TIA ISACA Certifications<span><li> <ul><p><span><b>Whats in it for you<b> You will work in a collaborative environment that welcomes new ideas and allows you to make an immediate impact on the team You can also expect to have dedicated heads down time to code along with time set aside each month on Innovation Ideas Additionally we offer great benefits such as Competitive salary Unlimited PTO medicaldentalvision insurance shortterm and longterm disability insurance 401k with company match paid parental leave life insurance pretax Transit Benefit Program<span><p> <p><span> <i>Sertifi is proud to be an Equal Opportunity Employer Sertifi is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team All individuals seeking employment at Sertifi are considered without regards to race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status citizenship status or any other basis forbidden under federal state or local law<i><span><p>

Learning & Development Coordinator - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Mar 12, 2024

<p><b> Start a Rewarding Career with Alliant <b><br >In this role you coordinate the planning scheduling and support of HRs training programs to meet the needs of the organization Assist in the maintenance of a variety of training resources curriculum databases and training records Work with team to set up the facilitation of training sessions for subject matter experts SMEs Assist with project documentation including templates communication and analysis<br ><b> Responsibilities <b><br ><p><ul><li> Assist team with setup materials and coordination of training needs for various trainings in person online and selfservice to ensure effective and productive learning experiences <li> <li> Maintain program content documents and instructional material by updating and incorporating new ideas from SMEs into educational content and learning solutions <li> <li> Update and maintain the curriculum database and training records <li> <li> Collaborate with the team to identify new training opportunities and assist the team to set up and schedule training as appropriate <li> <li> Assist with posttraining surveys to monitor and improve the quality of training content and training followup on completed training to collect data that will help evaluate and measure results <li> <li> Collect compile and report results of evaluations attendance and training data to key stakeholders <li> <li> Provide support to the team in the design and development of training content such as visual aids presentations brochures and other materials that will enhance the quality of training <li> <ul><p><br ><b> Qualifications <b><br ><strong>Education<strong> <br ><p><ul><li> Bachelors Degree Human Resources Business Administration Education or Related Preferred <li> <li> High School or Equivalent Minimum <li> <ul><p><br ><strong>Years of Experience<strong> <br ><p><ul><li> 1 years Human Resources training coaching or related <li> <ul><p><br >You will benefit from <br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>

Customer Success Specialist - Coordinator

Company: Wolters Kluwer

Location: Chicago, IL

Posted Mar 12, 2024

<p><b>This is a hybrid position working in the Chicago office two days a week TuesThurs and remote the other three days<b> <p> <p>Wolters Kluwer Healths Clinical Effectiveness CE organization is a fastgrowing and innovationdriven healthcare information technology HIT provider working on the front lines of clinical care Our talented team of physician and pharmacist editors technologists and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients <p> <p>CEs mission is to improve care worldwide To achieve this vision CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care <p> <p>The Customer Success Coordinator is a key contributor within the NA Customer Success team to monitor the health of low touch customers triage case requests submitted by the Sales and Customer Success teams and coordinate the documentation of standard operating procedures <p> <p><b>Essential Duties<b> <p> <ul><li>Data AnalysisCustomer Utilization Management <ul><li>Oversee customer utilization and product utilization performance<li> <li>Analyze customer utilization patterns to identify areas of risk opportunity and need<li> <li>Conduct utilization reviews with Customer Success and Sales to provide insight to utilization and making recommendations for improvement<li> <li>Document customer risk action plans through case requests in Salesforce<li> <li>Partner internally on communication planning including lifecycle marketing targeted customer communications and thought leadership campaigns<li> <ul><li> <li>Standard operating procedure documentation <ul><li>Identify and document new SOPs as part of the business evolution<li> <li>Review maintain and update Customer Success SOPs on a regular cadence<li> <ul><li> <li>Ongoing support<li> <ul><ul><li>Management of internal renewaldriven digital marketing campaigns in collaboration with CS Sales Digital Marketing<li> <li>Support customer with adhoc advisory and utilization support<li> <li>Develop Salesforce reports and dashboards to report progress barriers and risks to leadership<li> <li>Complete adhoc projects<li> <ul><p><b>Other Related Duties<b> <p> <ul><li>Establish positive collaborative relationships with internal crossfunctional team members even under difficult or escalated circumstances<li> <li>Act and communicate professionally as a representative of the CE team<li> <li>Respond quickly and appropriately to questions needs and requests and coordinate resources to meet those needs<li> <li>Performs other duties as assigned by supervisor<li> <ul><p><b>Job Qualifications<b> <p> <p>Education <p> <p>High School Degree with relevant experience or Bachelors degree required Business Health Administration preferred <p> <p>Experience <p> <ul><li>Excellent project management and organization skills with the ability to track large volumes of cases and requests<li> <li>Dataoriented consultative approach to identifying high risk customers and create cases with actionable next steps<li> <li>Proven ability to quickly establish rapport with all levels of personnel<li> <li>Superb oral and written communication skills<li> <li>Salesforce experience preferred<li> <ul><p><b>Travel Requirements<b> <p> <p>510 travel <p> <p>LIHybrid <p> <p>EvidenceBased Clinical Decision Support System| UpToDate | Wolters Kluwer<p>

Territory Sales and Support Specialist

Company: Hulcher Services Inc.

Location: Chicago, IL

Posted Mar 11, 2024

<p><span><span>Hulcher Services Inc is a nationwide services contractor to the railroads general industry and government with a commitment from our people for one purpose to get the job done and done safely Our headquarters is located in Denton Texas and we have over 30 divisions strategically located across the United States and Mexico to provide our customers with the best service in the industry<span><span><p> <p><span><span><b>General Summary<b> This position is responsible for prospecting identifying and securing opportunities by selling diversified services and equipment to railroad customers and industries that are rail served in a dedicated territory<span><span><p> <p><b><span><span>Positions reporting to this position<span> None<span><span><span><b><b><span><span>Duties and Responsibilities<span><span><b> <p><ul><li><span><span>New customer attainment account maintenance and growth of revenue in assigned territory pursue diversification opportunities <span><span><li> <li><span><span>Research measure and assess customer needs <span><span><li> <li><span><span>Coordination of sales activity with operations staff in order to ensure service is delivered in a timely complete and profitable basis <span><span><li> <li><span><span>Communicates with customers on job sites and other locations to ensure satisfaction <span><span><li> <li><span><span>Maintain comprehensive knowledge of the marketplace ie railroad industry environmental services industry economy competition in assigned territory <span><span><li> <li><span><span>Drive business opportunities through completing bids securing subcontractors rental equipment provide pricing recommendations to Estimating as needed for proposal completion and securing purchase orders for payment<span><span><li> <li><span><span>Compliance to all company policy and procedures regulations including safety<span><span><li> <li><span><span>Support major business account plan strategies through collaboration and coordination with National Account Managers Marketing and operations<span><span><li> <li><span><span>Maintain bids potential opportunities sales funnel and customer contact information within the CRM<span><span><li> <ul><ul><li><span><span>Performs other incidental and related duties as required<span><span><li> <ul><p><p> <p><span><span><b>JOB QUALIFICATIONS refers to <u>job<u> not incumbent <b><span><span><p> <p><p> <p><span><span><b>Educational Requirements High School graduate or equlvalent<b><span><span><p> <p><p> <p><span><span><b>Required CertificationLicensure<b> Valid Drivers License with a clean driving record<span><span><p> <p><p> <p><span><span><b>Experience Requirements <b>Previous<b> <b>related outside sales experience in account management and growth<span><span><p> <p><p> <p><span><span><b>Knowledge Skills <b><span><span><p> <p><span><span>Strong ability to effectively communicate technical information to all types of people both verbally and in writing ability to multitask strong communication decisionmaking analytical problem solving and interpersonal skills<span><span><p> <p><span><span>Strong ability to prospect sales<span><span><p> <p><span><span>Satisfaction for the customer and company<span><span><p> <p><span><span>Ability to influence people and negotiate<span><span><p> <p><span><span>Ability to close business sales and demonstrate results<span><span><p> <p><span><span>Ability to coach and team build<span><span><p> <p><span><span>Proficient in Microsoft software Outlook Excel Word Power Point and Dynamics CRM<span><span><p> <p><p> <p><p> <ul><li><span><span><b>Travel<b> Must be willing to be 24hour oncall availability Must be able to travel within your assigned territory including some overnight stays in the territory <span><span><li> <ul><p><p> <p><span><span>Position Interacts With indicate internal and external contacts<span><span><p> <p><span><span>Company and subsidiary company staff and management customers and potential customers contract staff contractors subcontractors suppliers and vendors<span><span><p>

Senior Marketing Manager, Digital Acquisition - Cards and Lending US

Company: Bank of Montreal

Location: Chicago, IL

Posted Mar 12, 2024

<p>Application Deadline <p> <p>03142024 <p> <p>Address <p> <p>320 S Canal Street <p> <p>Job Family Group <p> <p>Marketing <p> <p>Consults on marketing solutions delivered across BMOs digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience Leverages analytics to identify highimpact opportunities to improve customer engagement conversion rates customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web mobile and tablet applications Works with a variety of stakeholders and initiatives to design implement and measure performance of campaigns and programs Ensures consistent application of BMOs brand and design system standards <p> <ul><li>Acts as a trusted advisor to assigned businessgroup<li> <li>Influences and negotiates to achieve business objectives<li> <li>Recommends and implements solutions based on analysis of issues and implications for the business<li> <li>Identifies emerging issues and trends to inform decisionmaking<li> <li>Supports the execution of strategic initiatives in collaboration with internal and external stakeholders<li> <li>Assists in the development of strategic plans<li> <li>Leadsparticipates in the design implementation and management of new digital marketing campaign and program solutions<li> <li>Ensures alignment between stakeholders<li> <li>Conducts various preimplementation and postimplementation analyses to estimatemeasure campaignprogram impact eg revenue increase cost reduction corporate brand image favourability<li> <li>Breaks down strategic problems and analyses data and information to provide insights and recommendations<li> <li>Identifies optimization opportunities through the interpretation of customer insights and campaignprogram performance measurement<li> <li>Builds change management plans of varying scope and type leads or participates in a variety of change management activities including readiness assessments planning stakeholder management execution evaluation and sustainment of initiatives<li> <li>Leads the design development and implementation of digital marketing<li> <li>Automates validation tests to improve quality and efficiency of the validation process<li> <li>Validates and tests models used in marketing measurement and reporting to assessaddress performance and compliance<li> <li>Leadsparticipates in the design implementation and management of core businessgroup processes<li> <li>Monitors and tracks campaignprogram performance user acceptance testing and addresses any issues<li> <li>Integrates information from multiple sources to enable more efficient processes enhanced analysis andor streamlined reporting<li> <li>Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs<li> <li>Provides advice and guidance to assigned businessgroup on implementation of solutions may include campaign planning content and creative development monitoringoptimization and campaign reporting<li> <li>Supports the execution of strategic initiatives in collaboration with internal and external stakeholders<li> <li>Builds effective relationships with internalexternal stakeholders<li> <li>Collaborates with product marketing agency teams and channels teams to deliver on business objectives<li> <li>Gathers and formats data into regular and adhoc reports and dashboards<li> <li>Analyzes data and information to provide customer behavior and campaign related insights and recommendations<li> <li>Executes routine tasks such as service requests transactions queries etc within relevant service level agreements<li> <li>Monitors compliance with policy brand standards and design system standards escalates as required<li> <li>Coordinates and executes campaign and program activities makes changes to resolve issues<li> <li>Monitors and tracks campaign performance and addresses any issues<li> <li>Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns<li> <li>Focus is primarily on businessgroup within BMO may have broader enterprisewide focus<li> <li>Provides specialized consulting analytical and technical support<li> <li>Exercises judgment to identify diagnose and solve problems within given rules<li> <li>Works independently and regularly handles nonroutine situations<li> <li>Broader work or accountabilities may be assigned as needed <p><b>Qualifications<b><p><li> <li>Typically between 5 7 years of relevant experience and postsecondary degree in related field of study or an equivalent combination of education and experience<li> <li>Postsecondary degree in business marketing or communications related discipline<li> <li>Knowledge and experience in financial services<li> <li>Deep knowledge and technical proficiency gained through extensive education and business experience<li> <li>Verbal amp written communication skills Indepth<li> <li>Collaboration amp team skills Indepth<li> <li>Analytical and problem solving skills Indepth<li> <li>Influence skills Indepth<li> <li>Data driven decision making Indepth<li> <ul><p><b>Compensation and Benefits<b> <p> <p>$7250000 $13450000 <p> <p><b>Pay Type <b> <p> <p>Salaried <p> <p>The above represents BMO Financial Groups pay range and type <p> <p>Salaries will vary based on factors such as location skills experience education and qualifications for the role and may include a commission structure Salaries for parttime roles will be prorated based on number of hours regularly worked For commission roles the salary listed above represents BMO Financial Groups expected target for the first year in this position <p> <p>BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performancebased incentives discretionary bonuses as well as other perks and rewards BMO also offers health insurance tuition reimbursement accident and life insurance and retirement savings plans To view more details of our benefits please visit httpsjobsbmocomglobalenTotalRewards <p> <p><b>Were here to help<b> <p> <p>At BMO we are driven by a shared Purpose Boldly Grow the Good in business and life It calls on us to create lasting positive change for our customers our communities and our people By working together innovating and pushing boundaries we transform lives and businesses and power economic growth around the world <p> <p>As a member of the BMO team you are valued respected and heard and you have more ways to grow and make an impact We strive to help you make an impact from day one for yourself and our customers Well support you with the tools and resources you need to reach new milestones as you help our customers reach theirs From indepth training and coaching to manager support and networkbuilding opportunities well help you gain valuable experience and broaden your skillset <p> <p>To find out more visit us at httpjobsbmocomusen <p> <p>BMO is committed to an inclusive equitable and accessible workplace By learning from each others differences we gain strength through our people and our perspectives BMO is an equal opportunityaffirmative action employer All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law Accommodations are available on request for candidates taking part in all aspects of the selection process To request accommodation please contact your recruiter <p> <p>Note to Recruiters BMO does not accept unsolicited resumes from any source other than directly from a candidate Any unsolicited resumes sent to BMO directly or indirectly will be considered BMO property BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume A recruiting agency must first have a valid written and fully executed agency agreement contract for service to submit resumes<p>

Sr. Controls Program Specialist - Hybrid, Illinois

Company: Alliant Credit Union

Location: Chicago, IL

Posted Mar 12, 2024

<p><b> Start a Rewarding Career with Alliant <b><br >In this role you will oversee the control development and edits and lead the creation and completion of a riskbased nontechnology control testing program Assist with the creation of timely and accurate reporting relating to control testing<br ><b> Responsibilities <b><br ><p><ul><li> Work with the lines of business to ensure that the controls are comprehensively captured and monitored within established control construct and with sufficient retention of evidence <li> <li> Develop and successfully execute a riskbased control testing schedule <li> <li> Assist with the creation of formal issues based on control testing results <li> <li> Identify business risk in each area and proactively promote possible solutions to manage and identify unmitigated risks <li> <li> Provide thought leadership and industry best practices in the development and justification of controls and testing enhancing initiatives <li> <li> Produce standard control testing reporting for senior management and governance committees compile information analyze data to develop insights on quantitativequalitative risk analysis and make continuous improvement recommendations <li> <li> Prepare and provide control testing and monitoring information and management responses as they relate to requests from the second and third line of defense reviews or external exams <li> <li> Ensure proper retention of necessary documentation relating to controls and control testing <li> <li> Lead and mentor risk and control analysts during control testing andor multiperson assignmentsprojects <li> <li> R epresent the business risk and controls as the controls and testing subject matter expert in business and governance meetings <li> <ul><p><br ><b> Qualifications <b><br ><strong> Education <strong><br ><p><ul><li> Bachelors Degree Business Finance or Related Preferred <li> <li> High School or Equivalent Minimum <li> <ul><p><br ><strong> Years of Experience <strong> <br ><p><ul><li> 5 Years Compliance testing internal audit risk quality control or related Minimum <li> <ul><p><br ><strong> In Lieu of Education <strong><br ><p><ul><li> 8 Years Compliance testing internal audit risk quality control or related <li> <ul><p><br >You will benefit from <br ><p><ul><li> Competitive medical dental and free vision benefits <li> <li> Paid parental leave <li> <li> Competitive compensation plan <li> <li> Gym memberships discounts <li> <li> Generous PTO and banking holidays off <li> <li> Tuition reimbursement <li> <li> 401k with immediate employer match and vesting <li> <ul><p><br >Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act Ensures compliance with all applicable state and federal laws company procedures and policies Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts complies with Privacy Act directives<br >The responsibilities listed do not contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this position Duties responsibilities and activities may change at any time with or without notice<p>

Senior Internal Auditor, Finance, Corporate Services and Human Resources

Company: Discover

Location: Chicago, IL

Posted Mar 11, 2024

<p><b>Discover A brighter future<b><br ><span>With us youll do meaningful work from Day 1 Our <span>collaborative culture is built on three core behaviors We Play to Win We Get Better Every Day amp We Succeed Together <span>And we mean it we want you to grow and make a difference at one of the worlds leading digital banking and payments companies We value what makes you unique so that you have an opportunity to shine <span><br ><span>Come build your future while being the reason millions of people find a brighter financial future with Discover<span><br ><b><span><b>Job Description<b><span><b><br ><b><span>About Internal Audit<span><b><br >Discovers Internal Audit Department IAD is committed to providing insightful perspectives leveraging specialized talent and delivering a refreshing experience to all of our stakeholders These commitments are met through technically skilled professionals who are collaborative hardworking and highly motivated to consistently deliver highquality work in a challenging and fastpaced environment IAD is viewed as an integral part of Discovers risk management framework and is valued by management as a trusted partner<br ><b><span>Summary<span><b><br >The Internal Audit Direct Banking Team assesses the risk management framework controls and governance that support the achievement of business outcomes for Discover Card Discover Bank Discover Student Loans Discover Personal Loans and Discover Home Loans The focus of the Direct Banking Teams audits is on operational components of the business and elements of consumer compliance<br ><b><span>What Youll Do<span><b><br ><p><ul><li>Help design or tailor work programs<li> <li>Audit major components of business units<li> <li>Autonomously execute testing<li> <li>Perform risk assessments of business activities potential exposures and the materiality of loss<li> <li>Leverage available data and analytical tools during planning fieldwork and reporting phases of audit engagements<li> <ul><p><br ><b><span>How Youll Do It<span><b><br ><b><span>With minimal oversight from the Lead and Supervisor<span><b><br ><p><ul><li>Build and maintain strong client relationships by demonstrating knowledge of the clients business environment and provide audit insight on the companys strategic initiatives<li> <li>Complete assigned auditsaudit tasks using department tools pursuant to department guidelines and within established timetables with highquality results Discusses findings and solutions with client and audit lead<li> <li>Educate audit staff to identify and assess risks design controls and implement audit methodology<li> <li>Continue to develop your skill set by meeting required training and obtaining advanced degrees andor certification pursuant to department guidelines<li> <li>Develop detailed risk assessments and identify and assess controls against best practices<li> <ul><p><br ><b><span>Qualifications Youll Need<span><b><br ><b><span>The Basics<span><b><br ><p><ul><li>Bachelors degree in applied sciences engineering operations accounting finance business computer science data science or related field<li> <li>2+ years of experience in applied sciences engineering operations accounting finance business computer science data science or related field<li> <ul><p><br ><b><span>Bonus Points If You Have<span><b><br ><p><ul><li>Effective interpersonal skills<li> <li>Experience with applicable regulatory standards<li> <li>1+ years of experience Leading public accounting or consulting firm highly regulated environment payment network and related technology services or related field<li> <li>Business Six Sigma Risk STEM or related certifications<li> <li>Experience in financial services banking or public accounting preferred<li> <li>Professional certification such as CIA CAMS CPA CISA or other relevant certification can be in the process of achieving certification<li> <ul><p><br ><b><span>Application Deadline<span><b><br >The application window for this position is anticipated to close on Jan242024 We encourage you to apply as soon as possible The posting may be available past this date but it is not guaranteed<br ><span><b>Compensation<b><span><br >The base pay for this position generally ranges between $6500000 to $10980000 Additional incentives may be provided as part of a market competitive total compensation package Factors such as but not limited to geographical location relevant experience education and skill level may impact the pay for this position<br ><span><b><b><b>Benefits<b><b><b><span><br >We also offer a range of benefits and programs based on eligibility These benefits include<br ><p><ul><li>Paid Parental Leave<li> <li>Paid Time Off<li> <li>401k Plan<li> <li>Medical Dental Vision amp Health Savings Account<li> <li>STD Life LTD and ADampD<li> <li>Recognition Program<li> <li>Education Assistance<li> <li>Commuter Benefits<li> <li>Family Support Programs<li> <li>Employee Stock Purchase Plan<li> <ul><p><br >Learn more at <span><span><span>MyDiscoverBenefitscom<span><span><span> <br >What are you waiting for Apply today<br ><span>All Discover employees place our customers at the very center of our work To deliver on our promises to our customers each of us contribute every day to a culture that values compliance and risk management<span><br ><span>Discover is committed to a diverse and inclusive workplace Discover is an equal opportunity employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability protected veteran status or other legally protected status <span> Know Your Rights<p>

Senior Manager of Analytics

Company: Etsy

Location: Chicago, IL

Posted Mar 11, 2024

<p><b>Company Description<b> <p><p>Reverb is the largest online marketplace dedicated to buying and selling new used and vintage musical instruments Since launching in 2013 Reverb has grown into a vibrant community of buyers and sellers all over the world By focusing on inspiring content price transparency musicianfocused eCommerce tools a musicsavvy customer service team and more Reverb has created an online destination where the global music community can connect over the perfect piece of music gear<p> <p>We believe that music makes the world a better place which is why our mission is to make the world more musical Through Reverb Gives a portion of every sale provides youth music education programs across the world with instruments they need to make music<p> <p><b>Job Description<b> <p><p>Reverb is looking for a Senior Manager to join our Analytics team focused on evolving our use of data to deliver better insights across the organization You will report to our Senior Director of Analytics working closely with stakeholders and executives across Marketing Finance and Customer Experience teams<p> <p>This role will be responsible for leading a team of high performance Analysts with expertise across a number of business domains and technical functions to support Reverbs sustainable growth<p> <p><strong>A typical day could involve<strong><p> <ul><li> <p>Collaborating on data architecture plans to improve access to financial reporting<p> <li> <li> <p>Communicating data inspired insights to leadership<p> <li> <li> <p>Reviewing measurement methodologies for marketing campaigns and other operational improvements<p> <li> <ul><p><strong>Responsibilities<strong><p> <ul><li> <p>Partner closely with leaders across the company in Marketing Finance and Customer Experience to achieve shared objectives to improve operational efficiency and maximize return on investment by understanding key customer metrics financial implications and business goals Being a strong collaborator is critical<p> <li> <li> <p>Own the BI and Analytics tools used across Reverb which include Looker and Amplitude Develop training documentation and processes to improve selfservice for a variety of users<p> <li> <li> <p>Identify signals based on analysis of user data market conditions and other metrics to set up strategic discussions and advice on company decisions Present results to Reverbs leaders<p> <li> <li> <p>Manage and inspire the team which will include building a roadmap to support team objectives prioritizing projects hiring mentoring and leading by example<p> <li> <li> <p>Advocate for the appropriate level of measurement given the objective understanding the tradeoffs between speed and analytical rigor<p> <li> <ul><p>This is a fulltime position located in Chicago reporting to the Sr Director of Analytics Our hybrid work model offers flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location 4+ times per month The base salary range will be $138000 $180000 USD per year<strong> <strong><p> <p><b>Qualifications<b> <p><ul><li> <p>6+ years of proven experience leading major analytics initiatives<p> <li> <li> <p>3+ years of working directly with marketing finance or operational teams<p> <li> <li> <p>Strong command of business intelligence tools and marketing finance analytics techniques<p> <li> <li> <p>Prior experience directly managing a team of analysts<p> <li> <li> <p>Passionate about using data to inspire business decisions<p> <li> <li> <p>Project management capabilities to improve prioritization and organization of requests from multiple partners<p> <li> <li> <p>Ability to distill actionable insights from complex conflicting or incomplete information and present the results to a wide range of audiences from marketing teams to executives<p> <li> <li> <p>Demonstrated ability to use data and analysis for planning and understanding impact which includes experiment design sample size calculations appropriate statistical techniques and sizing opportunities that maximize impact<p> <li> <li> <p>Advanced SQL and Python R ability to manipulate data run statistical tests<p> <li> <li> <p>Experience managing BI tools like Looker Tableau PowerBI etc including a firm understanding of data warehousing principles<p> <li> <ul><p><b>Additional Information<b> <p><p>Remoteeligible roles as indicated in the location header of each job description are available in all US states except Alaska and Hawaii Remote roles are currently only available within the US unless otherwise specified in the specific job description<p> <p>Reverb offers compensation packages that include base bonus and equity in the form of Etsy restricted stock units Some of our key benefits include but are not limited to the following<p> <ul><li> <p>100 paid premiums for medical dental and vision coverage for the employee spouse or domestic partner and all eligible dependents Medical coverage includes gender affirming care<p> <li> <li> <p>Life ADampD and supplemental longand shortterm disability insurance<p> <li> <li> <p>A matching 401k<p> <li> <li> <p>A generous PTO policy that includes vacation sickmental health days plus 11 paid holidays and two floating holidays<p> <li> <li> <p>Professional development and continued learning opportunities through access to mentoring 11 coaching and platforms like Skillsoft LinkedIn Learning and Codecademy <p> <li> <li> <p>18 weeks of genderneutral parental leave for the birth or adoption of a child<p> <li> <li> <p>Up to $25000 reimbursement of adoption andor surrogacy related expenses<p> <li> <li> <p>Paid sabbatical program<p> <li> <li> <p>$1000 annual worklife stipend<p> <li> <li> <p>Access to free supplemental online mental health services and meditation apps Ways to give back to your community through a charitable contribution match and volunteer time off<p> <li> <ul><p>At Reverb we believe that a diverse equitable and inclusive workplace makes us a more relevant and resilient company We welcome people from all backgrounds ethnicities cultures and experiences Reverb is an equal opportunity employer We do not discriminate on the basis of race color ancestry religion national origin sexual orientation age citizenship marital or family status disability gender identity or expression veteran status or any other legally protected status We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment<p> <p>We know that the impostor syndrome and confidence gap are real Please do not hesitate to apply<p> <p>LIZW1<p>

Staff Product Manager, Revenue

Company: Etsy

Location: Chicago, IL

Posted Mar 11, 2024

<p><b>Company Description<b> <p><p>Reverb is the largest online marketplace dedicated to buying and selling new used and vintage musical instruments Since launching in 2013 Reverb has grown into a vibrant community of buyers and sellers all over the world By focusing on inspiring content price transparency musicianfocused eCommerce tools a musicsavvy customer service team and more Reverb has created an online destination where the global music community can connect over the perfect piece of music gear<p> <p>We believe that music makes the world a better place which is why our mission is to make the world more musical Sales on Reverb help support Reverb Gives which provides youth music education programs across the world with instruments they need to make music<p> <p><b>Job Description<b> <p><p>Reverb believes in empowered product teams where Product Management Design and Engineering actively partner to solve real customer problems<p> <p>The Revenue Team is a brand new team at Reverb that will be focused on driving longterm revenue growth The scope of this team includes improving our existing seller advertising platform shipping and protection services and building new products that provide value to buyers and sellers on our marketplace <p> <p>This is a fulltime hybrid position located in Chicago reporting to the Group Product Manager for Seller Success amp Trust The base salary range will be $148000 $192000 USD per year <p> <p><strong>Responsibilities<strong><p> <ul><li>Work with team members across the organization to identify and evaluate opportunities to solve user problems and drive revenue growth for Reverb<li> <li>Build and own an outcomefocused roadmap weighing competing needs and changing requirements to prioritize the most impactful work<li> <li>Lead a product team and work with your engineering and design counterparts to deliver against your objectives<li> <li>Evaluate and work with thirdparty vendors to provide solutions and services for buyers and sellers<li> <li>Work closely with Analytics to test and measure revenue impact of product changes and enhancements<li> <li>Ensure priorities are understood across Engineering Design Finance Marketing Business Development and other stakeholders<li> <ul><p><b>Qualifications<b> <p><ul><li>Relevant softwareweb product management work<li> <li>Experience with and technical understanding of online advertising tools<li> <li>Exceptional project management and organizational skills<li> <li>Demonstrated ability to use data and analysis for product planning and determining the impact of projects<li> <li>A bias for action when facing competing priorities in a way that keeps the team focused while demonstrating progress to internal partners<li> <li>Outstanding written and verbal skills<li> <ul><p><b>Additional Information<b> <p><p>Reverb offers compensation packages that include base bonus and equity in the form of Etsy restricted stock units Some of our key benefits include but are not limited to the following<p> <ul><li>100 paid premiums for medical dental and vision coverage for the employee spouse or domestic partner and all eligible dependents Medical coverage includes genderaffirming care<li> <li>Life ADampD and supplemental longand shortterm disability insurance<li> <li>A matching 401k<li> <li>A generous PTO policy that includes vacation sickmental health days plus 11 paid holidays and two floating holidays<li> <li>Professional development and continued learning opportunities through access to mentoring 11 coaching and platforms like Skillsoft LinkedIn Learning and Codecademy <li> <li>18 weeks of genderneutral parental leave for the birth or adoption of a child<li> <li>Up to $25000 reimbursement of adoption andor surrogacyrelated expenses<li> <li>Paid sabbatical program<li> <li>$1000 annual worklife stipend<li> <li>Access to free supplemental online mental health services and meditation apps <li> <li>Ways to give back to your community through a charitable contribution match and volunteer time off<li> <ul><p>At Reverb we believe that a diverse equitable and inclusive workplace makes us a more relevant and resilient company We welcome people from all backgrounds ethnicities cultures and experiences Reverb is an equalopportunity employer We do not discriminate on the basis of race color ancestry religion national origin sexual orientation age citizenship marital or family status disability gender identity or expression veteran status or any other legally protected status We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment<p> <p>We know that the impostor syndrome and confidence gap are real Please do not hesitate to apply<p> <p>LIDC1<p>

AI Operations and Systems Administrator

Company: The Scion Group

Location: Chicago, IL

Posted Mar 12, 2024

<div> <p><strong>Want to learn more about The Scion Group Check out our website<strong><p> <p>Were hiring immediately<p> <p><em>We are interested in every qualified candidate who is eligible to work in the United States However we are not able to sponsor visas<em><p> <div> <p><strong>Your Opportunity<strong><p> <p>The Scion Groups core business is ownership and operation of North Americas largest portfolio of purposebuilt offcampus student apartment communities Scion is a dynamic and innovative company committed to leveraging cuttingedge technologies particularly in the field of Artificial Intelligence AI for both customerfacing and internal applications As we continue to expand our operations we seek a talented and experienced Systems Administrator to join our team and to play a crucial part in managing our AI operations overseeing project management initiatives and ensuring the seamless administration of our VoIP phone system<p> <p><strong>Your Responsibilities<strong><p> <ol><li><strong>AI Operations Management 50<strong><li> <ol><ul><li>Oversee and maintain the deployment monitoring and optimization of AI systems<li> <li>Collaborate with AI development teams to ensure efficient integration of AI technologies into existing systems<li> <li>Implement best practices for data security privacy and compliance in AI operations<li> <li>Collaborate with internal teams to understand their technical requirements and provide solutions<li> <li>Communicate effectively with stakeholders keeping them informed of project status and addressing concerns<li> <ul><li><strong>Click Up and 8x8 Phone System Administration 10<strong><li> <ul><li>Manage the administration and maintenance of the VoIP phone system<li> <li>Manage the administration and maintenance of ClickUp platform<li> <li>Troubleshoot and resolve issues related to the VoIP phone system and ClickUp promptly<li> <li>Implement updates and upgrades to enhance system performance<li> <ul><li><strong>Technical Support 15<strong><li> <ul><li>Provide technical support to endusers addressing issues related to AI systems and the VoIP phone system<li> <li>Develop and maintain documentation for system configurations and troubleshooting procedures<li> <ul><li><strong>Project Management 25<strong><li> <ul><li>Lead and coordinate projects related to AI implementation and system enhancements<li> <li>Develop project plans set timelines and allocate resources effectively<li> <li>Collaborate with Elise AI and crossfunctional teams to ensure successful project delivery<li> <ul><p><strong>What We Require<strong><p> <ul><li>Bachelors degree in computer science information technology or a related field<li> <li>Proven experience in AI operations and technical support<li> <li>Strong proficiency in administering VoIP phone systems particularly 8x8<li> <li>Experience with ClickUp Project Management Software<li> <li>Excellent problemsolving and troubleshooting skills<li> <li>Familiarity with data security and privacy regulations<li> <li>Strong communication and interpersonal skills<li> <ul><p><strong>Operational Details<strong><p> <ul><li>Job location is based at Scions Chicago corporate headquarters<li> <ul><p><strong>Your Benefits<strong><p> <ul><li>FLSA Status Exempt<li> <li>Discretionary annual EOY bonus<li> <li>Paid Time Off<li> <li>Health Insurance<li> <li>Dental Insurance<li> <li>Vision Insurance<li> <li>401k Matching<li> <li>Paid Maternity Leave<li> <ul><p><em>The Scion Group LLC provides equal employment opportunities EEO to all employees and applicants for employment without regard to race religion creed national origin color gender sex sexual orientation gender identity or expression age physical or mental disability as long as the employeeapplicant is otherwise qualified for the job with or without a reasonable accommodation genetic information HIVAIDS status marital status uniformed service veteran status pregnancy or other legally protected status or category under federal or state law The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties This policy applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfers leaves of absence compensation training and other terms and conditions of employment The Scion Group LLC is committed to the principles of equal employment opportunities<em><p> <p><em>INDB wearehiring werehiring <em><p>

Frequently Asked Questions

What are typical salary ranges by seniority for Student Loan Reimbursement roles?
Entry‑level Loan Service Specialists earn $60,000–$80,000 annually; mid‑level Compliance Analysts or Program Coordinators range from $80,000–$110,000; senior positions such as Reimbursement Program Managers or Directors command $110,000–$150,000 plus performance bonuses tied to repayment metrics.
What skills and certifications are required for these positions?
Candidates should master loan‑servicing platforms like SLSP (Student Loan Servicing Platform), possess strong SQL and Python for data extraction, and be proficient with FICO Score integration. Certifications such as Certified Loan Servicer (CLS) or Certification in TRID Compliance are highly valued, along with experience in API development for USDA Direct Loan integration.
Is remote work available in Student Loan Reimbursement roles?
Yes, many employers offer fully remote or hybrid schedules. Remote positions typically require secure VPN access, proficiency with cloud‑based workflow tools (e.g., Salesforce, ServiceNow), and strong communication skills for cross‑functional teams spanning education, finance, and government agencies.
What career progression paths exist in this field?
A common trajectory starts with a Loan Service Specialist, moves to a Compliance Analyst or Reimbursement Coordinator, then to a Reimbursement Program Manager, and ultimately to Director of Student Loan Reimbursement or Chief Financial Officer for a lending institution. Each step adds responsibility for policy development, technology integration, and strategic partnership with federal agencies.
What are the current industry trends affecting Student Loan Reimbursement jobs?
The industry is pivoting to digital servicing, leveraging AI for credit scoring and automated repayment suggestions. Recent federal student‑loan forgiveness initiatives are reshaping program design, while regulatory changes under TRID and the new Student Loan Forgiveness Act increase demand for compliance expertise. Employers are investing in data‑analytics platforms and blockchain for transparent repayment tracking, creating new roles focused on fintech integration.

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