Student Loan Payment Jobs in Chicago, IL

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Collections Representative #Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Sep 22, 2023

Duties, responsibilities and activities may change at any time with or without notice. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. This role will make and receive calls to members in order to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third-party authorizations. Responsibilities Completes a high volume of outbound calls on delinquent member accounts to arrange payment commitments Responds to in-bound member calls and emails to facilitate payments or otherwise provide account information at member request Performs basic analyses to determine if risk factors create the need to escalate an account for advanced collections efforts Uses skip tracing resources to locate debtors Audits accounts to ensure required communications are sent to members per state and/or regulatory guidelines Follows up with members to ensure timely receipt of accurate, complete documentation Assists internal business partners by providing accurate, up-to-date information Meets operational service level agreements including individual and departmental delinquency, loss and productivity targets Escalates member issues and concerns to internal business partners Maintains foundational knowledge of loan and depository products Assists management in identifying opportunities for continuous improvement Qualifications Education: High School Diploma or Equivalent Experience: 2+ Years' Experience in Banking, Customer Service or Related You'll benefit from: Competitive medical, dental, and free vision benefits Paid parental leave Competitive compensation plan Gym memberships discounts Generous PTO and banking holidays off Tuition reimbursement 401k with immediate employer match and vesting Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Start a Rewarding Career with Alliant As a Collections Representative, you will service early stages of delinquency for member loan and depository products including, but not limited to credit cards, mortgages, auto, student and personal loans. This position will report to the Supervisor of Collections.

Application Support Representative (Remote)

Company: Enova

Location: Chicago, IL

Posted Sep 20, 2023

We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. California Applicants: Click here to review our California Privacy Policy for Job Applicants. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. This role reports to the Section Manager.Responsibilities:Effectively handle inbound calls by guiding customers through the loan application processEnsure customer satisfaction by providing a clear understanding of the features and benefits of Enova’s products and servicesInitiate outbound calls to customers who have not completed their loan applicationEnsure excellent customer service through excellent verbal and written communicationMaintain accurate, up-to-date information for customer accountsRequirements:Strong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer systemA desire to create a top-notch customer service experienceThe capability to independently problem solveAbility to balance multiple priorities and effectively handle changing situationsAbility to deescalate complex customer interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingComputer proficiency and accurate data entry skills required  BI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a roth option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. To do this, you must provide excellent customer service and be sales motivated. You will utilize strong communication skills to help customers understand exactly what the product offering is and assist them as they work through the application process. Once you finish up our training program, you will receive a high volume of inbound phone calls where you connect with potential customers to assist them with their loan application and convert those potential customers into sales.

Treasury and Payment Solutions, Analyst

Company: Bank of Montreal

Location: Chicago, IL

Posted Sep 18, 2023

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. To request accommodation, please contact your recruiter. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. It calls on us to create lasting, positive change for our customers, our communities and our people. BMO is an equal opportunity/affirmative action employer. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Director (EPMO Admin & Operations)

Company: OCC

Location: Chicago, IL

Posted Sep 19, 2023

For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. [Required] Expert knowledge of industry standard project management and portfolio management approaches and methodologies[Required] Proven ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment[Required] Ability to manage complex tasks with aggressive timelines as well as meet changing requirements resulting from evolving business needs[Required] Ability to facilitate alignment between teams[Required] Analytical problem-solver[Required] Self-directed and detail oriented[Required] Highly effective organization and planning skills[Required] Excellent written and verbal communication skills, including effective presentation skills[Required] Ability to develop and maintains constructive and cooperative working relationships[Required] Previous experience leading small to medium size teams and driving career development of direct reportsTechnical Skills & Background[Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint, Visio)[Required] Expert experience in data preparation, data analysis, and reporting[Required] Expert experience using project management tools such as Microsoft Project and SharePoint[Required] Expert knowledge of application development and testing processes[Required] Expert of authoring reports and dashboards using PowerBI or Tableau or similar tool[Required] Proficiency with Agile work management tools such as Jira and ConfluenceCertifications [Preferred] Project Management Professional (PMP) certification [Preferred] Agile or Scrum certificationEducation & Training[Required] Bachelor's degree in business or technical discipline[Preferred] Master's degree in management, business, or technical discipline[Required] 10+ years of experience in project management, project leadership, or lead role in a project management office Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. This role leads and oversees the team that establishes and enforces standards, methodologies, and best practices for data analysis, research, and reporting and drives the facilitation of periodic reviews and internal audits of projects during delivery.VPrimary Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.Own all reporting and administration for EPMO including executive reporting, portfolio health, and documentation managementAssess project deliverables for completeness and compliance during the phase gate review processManage the project intake process, initiation, and planning activities to facilitate the scoping and estimation of projectsDrive the creation and updating of documented EPMO processes, procedures, and controlsEnsure continuous improvement on project management practices and identifying process bottlenecks for optimizationExecute and facilitate training on EPMO processes, procedures, controls, and PPM toolsDrive and manage the analysis of portfolio and project metricsDrive and manage the tracking of project budget metricsDrive and manage the development and execution of portfolio and project reportingRecommend, drive, and manage PPM tools process improvements and featuresCommunicate updates on new feature functionalityMonitor and report on overall adherence to internal project management standardsSupport EPMO participation in regulatory examinations, internal audits, compliance reviews and management self-testingServe as subject matter expert of OCC standard project management guidelines, including OCC project management checklists and templatesMentor and manage career growth of direct reportsReview and ensure that audit and regulatory issues have been resolvedSupervisory ResponsibilitiesManage a teamQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. Responsibilities include leading the project intake process, leading the development of EPMO processes and procedures, management of the portfolio and project management (PPM) tools, ensuring compliance of project deliverables, and development of executive reporting for analysis.

Business Management Sr. Consultant - Global Revenue and Billing Management

Company: Northern Trust

Location: Chicago, IL

Posted Sep 18, 2023

8+ Years within Financial Services, operations management preferred.As a Northern Trust partner, greater achievements await. • Ability to operate autonomously with an ability to face off to the management team, demonstrates a willingness to take initiative and work independently, a problem solver • Ability to understand the strategic business vision; focus on improving the bottom line • Sound judgment, professional maturity and personal integrity, strong work ethic, proactive and results-oriented outlook, possess courage to ask tough questions and challenge the status quo • Advanced Microsoft skills - PowerPoint, Excel, Power BI skills, Sharepoint, TeamsExperience Required:A College or University degree in Accounting/Business/Finance or related field. -Develop ad-hoc analytics to help the business better understand and manage its costs, risks, capital usage, pricing, growth opportunities, etc. • Knowledge of fee schedules, billing, revenue management • Strong communication skills, together with influencing and relationship-building are important attributes for the role. • Working collaboratively with business partners: HR, Compliance and Finance in order to support day to day business activities. -Regulation, Risk and Controls: work to understand the impact of new regulations or accounting rules on the business and how that may impact the business procedures and deliverables.• Ad Hoc / General Business Management Support.Knowledge/Skills:• Understanding of financial services, related products and services • Business analysis - ability to work through uncharted territory, analyze new and large data sets, develop business understanding, identify trends, and make conclusions and recommendations. The ability to maintain confidentiality is essential • Cost management experience including preparation of budgets and monitoring expenses for large functions is beneficial • Able to collaborate across lines of businesses and work with central/corporate organizations, building a strong network • Translating initiatives into a presentation. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] hope you're excited about the role and the opportunity to work with us. MadeForGreaterReasonable accommodation:Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. The right candidate will be highly adaptable and able to flex a variety of skills including: business analysis, metrics management, project management, strategic planning, change management, and process optimization, all underpinned by strong communication and advanced Microsoft Power Tool skills.Major Duties:• Obtain, analyze, and summarize various sets of data related to client segments, operations and productivity.• Responsible for the optimization, standardization and management of monthly management reporting.• Business transformation and optimization: -Partner with the management team to develop priorities to enable delivery of the overall strategy for the business .-Drive change through prioritization and alignment of resources.-Own and ensure delivery of initiatives, project manage where required.-Work to align teams to business priorities.• Business Performance and Planning: -Optimize business performance by driving key initiatives.

Collections Representative (Remote)

Company: Enova

Location: Chicago, IL

Posted Sep 20, 2023

We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. You will need to be resilient and comfortable working with customers through difficult situations. Responsibilities: Effectively handle inbound and outbound calls to customers regarding overdue loan paymentsUtilize problem solving skills to find customer specific solutions for delinquent accountsEnsure superior customer service through excellent verbal and written communicationMaintain accurate, up-to-date information for customer accountsRequirements:2+ years Collections or Inside Sales experienceStrong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer systemA desire to create a top-notch customer service experienceThe capability to independently problem solveAbility to balance multiple priorities and effectively handle changing situationsAbility to deescalate complex customer interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingComputer proficiency and accurate data entry skills requiredBI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a roth option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. After you finish training, you will reach out to customers and identify solutions to help make consistent loan payments. As a Collections Representative, you will become an expert in one particular brand over the course of our 4 week training program. This position is a fully remote position but candidates must be based either within 100 miles of Chicago, IL or South Jordan, UT or in IA, MO, WI, and WY. About the role:Enova has several different consumer lending brands, each with their own unique offerings and customer requirements.

Executive Director (Program/Project Management)

Company: OCC

Location: Chicago, IL

Posted Sep 19, 2023

For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. [Required] Ability to successfully plan, scope and drive multiple interdependent projects to completion[Required] Experience managing large, complex programs with the support of a cross-functional team in a matrix organization[Required] Ability to manage complex tasks with aggressive timelines as well as meet changing requirements resulting from evolving business needs[Required] Expert knowledge of project and product management methodologies such as Waterfall and Agile[Required] Ability to analyze project/program business cases and understand the impact to the business[Required] Ability to contribute consistently and positively in a dynamic, fast-paced, and highly regulated environment[Required] Ability to facilitate program alignment between business and technical teams[Required] Analytical problem-solver[Required] Self-directed and detail oriented[Required] Highly effective organization and planning skills[Required] Excellent written and verbal communication skills, including effective presentation skills[Required] Ability to develop and maintain constructive and cooperative working relationships[Required] Experience leading teams and managing the career growth of direct reportsTechnical Skills & Background[Required] Expert with project management tools such as Microsoft Project and SharePoint (or similar PPM tool)[Required] Proficiency in using Microsoft Office products (Word, Excel, PowerPoint)[Required] Expert with Agile tools such as Jira and Confluence[Required] Expert knowledge of application development and testing processesCertifications[Preferred] Project Management Professional (PMP) certification[Preferred] Agile Scrum Certification or similarEducation & Training[Required] Bachelor's degree in business or technical discipline[Preferred] Master's degree in business administration, management, or technical discipline[Required] 15+ years of experience in project management, project leadership, or role within a Project Management Office (PMO) Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Additionally, this role is responsible for ensuring compliance to documented processes and procedures, project management practices, and portfolio and project management (PPM) tools.Primary Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.Cultivate a high-performance environment that attracts, retains, develops, and motivates the team by fostering an inclusive work environment, communicating vision/values/business strategy, and managing succession and development planning for the teamEnsure compliance across the portfolio of enterprise projectsOversee and ensure quality of all in-flight initiatives (budget, timeline, and scope) and ensure alignment of initiatives to strategic business outcomesEstablish strong relationships with business sponsors and executive leadership to understand and identify effective solutions for business outcomes that align with OCC strategic objectivesAdhere to and hold team accountable to all OCC standard project management guidelines, procedures, and controls, including OCC project management checklists and templatesEnsure team stays current on all OCC standard project management guidelines, including OCC project management checklists and templatesEnsure team members identify project risks, track, resolve issues, and eliminate project challengesMonitor and report on the progress of the portfolio of project milestones, health, and budget to executive leadership and impacted stakeholdersSet and clearly communicate priorities and performance expectations, provide feedback and coaching, and conduct performance appraisalsSupport EPMO participation in regulatory examinations, internal audits, compliance reviews and management self-testingLead remediation efforts related to findings and observations in areas of responsibility and ensure remediation addresses root cause, improves OCC's residual risk, and is completed in a timely mannerPerform other duties as assignedSupervisory ResponsibilitiesManage a teamQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. Please complete the application and attach your resume. The role will partner with senior leaders within the lines of business and functional areas to address a range of critical initiatives for technology, risk, and operations, including initiatives to respond to regulatory needs, increase operating performance, improve process design and controls, and generate bottom-line improvements.

Operations Manager

Company: Bank of America

Location: Chicago, IL

Posted Sep 21, 2023

Six Sigma preferred. Responsible for performance management. Decisions impact multiple product lines, customers, and associates. client inquiries, transaction research). Requires thorough operations knowledge of specific products/ services line managed, usually gained through operations experience. Line of Business Job Description: The Operations Manager will work in concert with Senior Operations Managers and Group Operations Managers and will be responsible for the day-to-day administration and management of specific functions within a single site/business operations unit. Responsible for expense management, enterprise management, and building business/client relationships. Bachelor's degree or comparable work experience preferred with 3-5 years supervisory experience. Forecast / manage staffing levels and capacities. Responsibilities: Independently coordinate preparation and review of loan/lease documentation, funding and booking/set-up on front end system of record (Rapport) for a variety of Vendor/Customer relationships following established guidelines specific to each Performing assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties and ensuring that responses to Vendors/Customers (internal and external) are prompt, professional and courteous Responsible for providing a consistently high level of service to Vendors/Customers in a timely manner Interface on a daily basis with Operations Manager, internal associates, credit underwriters, group managing director, portfolio manager and customers as required Update Exceptions Tracking System for receipt of loan monitoring requirements, post close Interface with Records Administration to ensure proper routing and scanning of documents Exceptions escalation/reporting/resolution in conjunction with Operations Manager and local Credit team Utilization and review of a variety of systems and reporting tools required in the support of all above-mentioned tasks Required Skills: 10+ Years of Equipment Finance experience Proficient in Word and Excel Detail oriented and ability to multi-task Self-starter with excellent verbal, written and people skills Desired Skills: Knowledge of the Uniform Commercial Code Knowledge of Commercial Insurance Knowledge of TValue and/or Supertrump Undergraduate Degree Shift:1st shift (United States of America)Hours Per Week: 40

CNU Collections Representative (Remote)

Company: Enova

Location: Chicago, IL

Posted Sep 20, 2023

We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible.About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. You will need to be resilient and comfortable working with customers through difficult situations. Responsibilities: Effectively handle inbound and outbound calls to customers regarding overdue loan paymentsUtilize problem solving skills to find customer specific solutions for delinquent accountsEnsure superior customer service through excellent verbal and written communicationMaintain accurate, up-to-date information for customer accountsRequirements:2 or more years of collections experienceStrong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer systemA desire to create a top-notch customer service experienceThe capability to independently problem solveAbility to balance multiple priorities and effectively handle changing situationsAbility to deescalate complex customer interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingComputer proficiency and accurate data entry skills requiredBI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a roth option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. After you finish training, you will reach out to customers and identify solutions to help make consistent loan payments. As a Collections Representative, you will become an expert in one particular brand over the course of our 4 week training program. This position is a fully remote position but candidates must be based either within 100 miles of Chicago, IL or South Jordan, UT or in IA, MO, WI, and WY. About the role:Enova has several different consumer lending brands, each with their own unique offerings and customer requirements.

Executive Director, Cloud Engineering

Company: OCC

Location: Chicago, IL

Posted Sep 21, 2023

For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. [Required] Strong technical team leadership and technical project management skills are required[Required] Relevant experience leading highly technical teams through adopting new technologies while also maintaining highly available, mission critical systems with a proven track record of success[Required] Ability to clearly communicate verbally and in writing to business and technology leaders, architects, developers, and team members[Required] Must be able to lead effectively a group of high performing, technical individuals[Required] Experience overseeing work tasks using Agile methodology/scrum desired[Required] Demonstrated history of managing teams work to hit deadlines and ability to work well under pressure[Preferred] Experience working in an environment with a defined production change control process; experience with working with audits and compliance or in a regulated environment a plusTechnical Skills:[Required] Strong technical team leadership and technical project management skills are required[Required] Relevant experience leading highly technical teams through adopting new technologies while also maintaining highly available, mission critical systems with a proven track record of success[Required] Ability to clearly communicate verbally and in writing to business and technology leaders, architects, developers, and team members[Required] Must be able to lead effectively a group of high performing, technical individuals[Required] Experience overseeing work tasks using Agile methodology/scrum desired[Required] Demonstrated history of managing teams work to hit deadlines and ability to work well under pressure[Preferred] Experience working in an environment with a defined production change control process; experience with working with audits and compliance or in a regulated environment a plus Education and/or Experience: [Required] Bachelor's degree, preferably in a technical discipline (Computer Science, Mathematics, etc. ), or equivalent combination of education and experience required[Required] 15+ years experience in IT systems installation, operations, administration, and maintenance of cloud systems / virtualized servers[Preferred] Experience working in a financial services or highly regulated environment preferred Ce rtificates or Licenses: AWS Solutions Architect Associate Certification or higher strongly desired[Preferred] Relevant industry certifications such as Microsoft Azure or Google Cloud Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Ensure remediation addresses root cause, improves OCC's residual risk and is completed in a timely manner.Other duties as assigned Supervisory Responsibilities: Manage a teamQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. This will involve utilizing best leadership practices for the management, architecture, configuration, high availability, disaster recovery, administration, and automation of the enterprise environment with cloud technologies. Please complete the application and attach your resume.

Associate Principal, Server Administration

Company: OCC

Location: Chicago, IL

Posted Sep 19, 2023

For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.What We OfferA highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.Good communication, analytical, and judgment skillsAbility to work effectively with clients, technical staff, consultants and vendors.Ability to work well under pressure and within deadlinesAbility to communicate well and perform as part of a team located in multiple citiesTechnical Skills:In-depth knowledge of Windows Server 2012 R2 and 2016 administration and supportExperience with Powershell commands and scriptsSystem administration experience and knowledge of VMware and administration of virtual serversGeneral working knowledge of NAS, SAN, and networkingActive Directory administration experienceSoftware deployment experience through SCCM or similar tools is a plusVulnerability remediation experience is a plus Education and/or Experience: Five or more years of Windows Server installation, operations, administration, and maintenance of physical and virtualized servers in an enterprise environment Certificates or Licenses: None Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. The candidate will need to have excellent people skills, strong analytical and technical skills for trouble shooting complex issues.Primary Duties and Responsibilities:To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.• Provide advanced Windows system administration, operational support, and problem resolution for a mixed Windows Server 2012 R2 and 2016 environment• Provide break/fix support for Windows Server OS and third-party application issues• Troubleshoot hardware and software problems, take appropriate corrective action and/or interact with team members or vendors to work through issue resolution• Participate in patching and vulnerability remediation, as needed• Adhere to The OCC Change Management process• Comply with all audit, compliance, and regulatory requirements• Perform other duties as assigned• Support On call and weekend work Supervisory Responsibilities: NoneQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required.

Associate Principal, Business Analysis

Company: OCC

Location: Chicago, IL

Posted Sep 21, 2023

For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. )[Required] Experience with complex data analytics supported by python and R. Education and/or Experience: [Required] Bachelor's degree required[Preferred] MBA/MS[Required] 7+ years of experience in business system analysis or related experience Certificates or Licenses: [Preferred] CCBA, CBAP, AAC, and/or any related certification is a plus Who We Are The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. [Required] Expert in Agile software development[Required] Proficient business experience in clearinghouse activities[Required] Flexibility working with remote teams in alternate time zones and flexibility to work outside standard working hours (i.e., 6:30-7 am CT)[Required] Self-motivated and self-starting; working with little supervision and picking up new and unfamiliar concepts[Required] Proficient in Confluence and Jira[Required] Proficient in process modeling tools such as VisioTechnical Skills:[Required] Knowledge and experience in event driven applications, streaming and batch analytics technologies[Required] Knowledge and experience in cloud technologies; experience working with AWS a plus[Required] Experience with different data management and visualization tools (SQL, Figma, Tableau, Business Objects, etc. Supervisory Responsibilities: NoneQualifications:The requirements listed are representative of the knowledge, skill, and/or ability required. Some of these components include:A hybrid work environment, up to 2 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Please complete the application and attach your resume. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms.

Frequently Asked Questions

What are typical salary ranges for Student Loan Payment roles by seniority?
Entry‑level analysts earn $45k–$60k, mid‑level $60k–$90k, senior specialists $90k–$125k, and managers $110k–$150k, with bonuses tied to compliance metrics and automation deliverables.
What skills and certifications are required to succeed in Student Loan Payment positions?
Proficiency in SQL, Python, and Snowflake is essential. Salesforce Service Cloud administration, FICO credit modeling, and experience with the Federal Student Aid API are highly valued. Certifications such as Certified Loan Servicing Professional (CLSP), Certified Student Loan Specialist (CSLS), and Certified Financial Planner (CFP) boost credibility.
Is remote work available for Student Loan Payment roles?
Many data‑driven and compliance positions are fully remote, especially at fintech startups and large banks with hybrid servicing centers. On‑site roles remain for customer experience centers and regulatory audit teams.
What career progression paths exist within the Student Loan Payment industry?
Typical trajectories move from Analyst → Senior Analyst → Team Lead → Operations Manager → Director of Servicing. Advancement often requires demonstrated expertise in automation, regulatory compliance, and leadership across cross‑functional projects.
What are current industry trends shaping Student Loan Payment careers?
Digital repayment platforms, AI‑driven delinquency prediction, and real‑time payment processing are rising. Regulatory changes like the Higher Education Act amendments and the Federal Student Aid Data Integration Initiative are driving demand for tech‑savvy, compliance‑focused talent.

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