Student Loan Payment Jobs in Remote
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Solutions Architect
Company: Cyara
Location: Remote
Posted Apr 18, 2024
<p><span>Cyara is the worlds leading Automated CX Assurance Platform provider helping leading brands across the globe deliver better CX with less effort cost and risk Cyara supports the entire CX software development lifecycle from design to functional and regression testing load testing chatbot testing and production monitoring ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customerfacing defects Every day the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale Interested to find out more about us Check out <span>wwwcyaracom<span> <span><p> <p><span>Want to know what its really like to work at Cyara Check out this link to meet some real Cyarans and read about their individual career journey with us <span>httpscyaracomemployeeprofiles<span> <span><p> <p><br ><p> <p>We are looking for an experienced Solutions Architect to join our dynamic team This role involves working closely with sales teams to architect solutions that meet prospective customers complex requirements demonstrating the value of Cyara in enhancing their CX strategies You will be instrumental in building trust with potential customers understanding their needs and designing tailored solutions that highlight the capabilities and benefits of Cyaras testing and monitoring solutions<p> <p><b>Lets talk about the role and responsibilities<b> <p><ul><li>Collaborate with sales teams to understand prospective customers business challenges and technical requirements aligning them with Cyara solutions<li> <li>Develop and present customized demonstrations of Cyaras platform highlighting its value in improving CX testing and monitoring<li> <li>Architect and propose solutions that integrate Cyaras platform with customers existing technology stacks ensuring seamless operation and optimization of their CX strategies<li> <li>Engage with customer stakeholders to gather requirements discuss potential solutions and provide expert advice on Cyaras capabilities<li> <li>Respond to technical queries and concerns during the sales process ensuring customers and prospects technical requirements are addressed effectively<li> <li>Stay updated with the latest developments in CX technologies Cyara platform updates and industry best practices to provide insightful recommendations to customers<li> <li>Facilitate smooth transition of new customers to the implementation team ensuring clear communication of the proposed solutions and customer expectations<li> <li>Contribute to the development of best practices case studies and other materials to enhance the presales process and highlight the value of Cyara solutions<li> <ul><p><b>Lets talk about your skillsexpertise<b> <p><ul><li>5+ Years in a presales role presenting to C and V level prospects<li> <li>Bachelors degree in computer science Information Technology or related field experience<li> <li>Proven experience as a Solutions Architect Sales Engineer or similar role preferably with a focus on CX call centre IVR or related technologies<li> <li>Strong technical acumen with the ability to design solutions and integrate complex systems<li> <li>Excellent communication and presentation skills with a proven ability to engage and persuade technical and business audiences<li> <li>Strong analytical and problemsolving skills with a consultative approach to addressing customer needs<li> <li>Ability to collaborate effectively with sales teams and other internal stakeholders<li> <li>Willingness to travel as needed to meet with customers tradeshows corporate events globally and participate in sales engagements approximately 35 travel <li> <ul><p> <p><p><b>Why you should join us <b><p> <p><span>At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and value the expertise of their peers Cyara is <span><span>committed<span><span> to being an equal opportunity employer focused on building and maintaining a diverse inclusive and authentic workplace and a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time With this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats resultsoriented fastpaced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere<span><p> <p><br ><p> <p><span>Cyara cares for its own youll feel that on your first day and youll get the chance to work for a global growing company and an allinclusive team of innovators We credit our amazing growth and success to the fact that weve built our business on <span><b>four essential values<b><span> that we live and breathe every day <span><p> <p><b>Deliver Excellence <b><p> <p><b>Innovate Boldly<b><p> <p><b>Integrity First<b><p> <p><b>Embrace Curiosity<b><p> <p><br ><p> <p><span>Interested Know someone who might be Apply online now <span><p> <p><br ><p> <p><br ><p> <p><b>Agencies <b><span>Thanks but weve got this one Please no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team Cyaras policy is to only accept resumes from Agencies via the Cyara Agency Portal Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid<span><p> <p><p>
Customer Success Manager (Insurance Vertical)
Company: InvoiceCloud
Location: Remote
Posted Apr 17, 2024
InvoiceCloud, a leading provider of online bill payment services, is seeking an experienced Customer Success Manager (CSM) for their insurance vertical. The CSM will build strong relationships with clients, ensuring they realize the highest value from the platform. Key responsibilities include managing day-to-day operations, increasing payment adoption, driving revenue growth, and expanding client awareness of Invoice Cloud's services. The ideal candidate will have insurance experience, strong relationship management skills, and excellent interpersonal skills. The role offers a competitive base salary, benefits, and opportunities for growth.
Account Executive - Georgia
Company: Proof (proofserve.com)
Location: Remote
Posted Apr 17, 2024
<p>Were Proof a fastgrowing services company in the legal tech industry Weve built a bestinclass legal services platform that is used by thousands of law firms Our marketplace platform helps law firms and pro se parties gain access to more efficient transparent and accessible legal services that are not traditionally available to everyone Our main services are Service of Process and EFiling We currently support over 3000 law firms throughout the US as well as countless pro se parties<p> <p>We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available affordable and efficient If you have the curiosity passion and collaborative spirit to achieve the fundamental change of an outdated industry come work with us<p> <p><strong>About the Role<strong><p> <p>The Proof Account Executive is critical to our company growth Youre smart resourceful creative and passionate Youre a student of selling and curious about our customers and their needs We have lofty goals in 2024 Everything you do must produce tangible results so bring your ability to selfmotivate motivate others stay positive have fun and win<p> <p><strong>Responsibilities<strong><p> <ul><li>Create and execute a 306090 day sales plan<li> <li>Identify qualified prospects and quickly create relationships<li> <li>Utilize a sales process and understand how to maintain deal velocity<li> <li>Embrace technologies that enhance your process and extend your selling influence<li> <li>Become an expert on our products our market and industry trends<li> <li>Leverage social media professional networks regional and national events to identify and win new customers <li> <li>Grow accounts from initial contact to full enterprise adoption<li> <li>Travel to client locations events and trade shows to prospect and win new business<li> <li>Work with a team of SDRs and BDRs placing team success above individual success<li> <li>Present metricsbased rationale for changes to process product or market approach <li> <li>Provide leadership by exemplifying an enthusiasm and ability to coldprospect conduct initial calls give demonstrations and update internal measurement systems<li> <li>Actively collaborate with crossfunctional teams offering solutions that benefit the company and the team<li> <li>Report progresstogoal and define steps to reach your teams goals throughout the month<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Bachelors degree in business marketing or related field<li> <li>3+ years proven track record of sales success<li> <li>Legal industry experience preferred<li> <li>Resultsdriven metricsfocused strong sense of urgency<li> <li>Must demonstrate a strong adherence to a sales process clear understanding of discovery value proposition buying process decision making objection handling and closing<li> <li>Expertise using Customer Relationships Management CRM software SalesForce Hubspot etc<li> <li>Excellent verbal and written communication skills<li> <li>Exemplify the Four Es of leadership<li> <li>5060 client and event travel<li> <li>Preference for candidates in Atlanta and surrounding areas<li> <ul><p>Join our team and play a key role in shaping the growth strategy of our product If you are passionate about driving user acquisition engagement and retention and thrive in a collaborative and innovative environment we would love to hear from you Apply now and be part of our journey towards sustained growth and success<p> <p><strong>Compensation amp Benefits<strong><p> <ul><li>$75000 $95000 base dependent on experience and location<li> <li>Incentivebased compensation plan<li> <li>Medical dental vision and 401k options<li> <li>Fully Remote<li> <li>Flexible Time Off and Holidays<li> <li>Equipment provided<li> <li>Phone and Internet monthly stipend<li> <ul><p><strong>EVerify<strong><p> <p>This company participates in EVerify for more information view the Participation and Right to Work Posters<p>
Customer Training and Advisory Specialist SR
Company: Sagent
Location: Remote
Posted Apr 18, 2024
Sagent is a company that is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. They offer a range of benefits and perks to their employees, including remote work options, health benefits, and tuition reimbursement.
Account Executive - Property Management - East
Company: Proof (proofserve.com)
Location: Remote
Posted Apr 17, 2024
<p>Were Proof a fastgrowing services company in the legal tech industry Weve built a bestinclass legal services platform that is used by thousands of law firms Our marketplace platform helps law firms and pro se parties gain access to more efficient transparent and accessible legal services that are not traditionally available to everyone Our main services are Service of Process and EFiling We currently support over 3000 law firms throughout the US as well as countless pro se parties<p> <p>We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available affordable and efficient If you have the curiosity passion and collaborative spirit to achieve the fundamental change of an outdated industry come work with us<p> <p><strong>About the Role<strong><p> <p>The Proof Account Executive is critical to our company growth Youre smart resourceful creative and passionate Youre a student of selling and curious about our customers and their needs We have lofty goals in 2024 Everything you do must produce tangible results so bring your ability to selfmotivate motivate others stay positive have fun and win<p> <p><strong>Responsibilities<strong><p> <ul><li>Create and execute a 306090 day sales plan<li> <li>Identify qualified prospects and quickly create relationships<li> <li>Utilize a sales process and understand how to maintain deal velocity<li> <li>Embrace technologies that enhance your process and extend your selling influence<li> <li>Become an expert on our products our market and industry trends<li> <li>Leverage social media professional networks regional and national events to identify and win new customers <li> <li>Grow accounts from initial contact to full enterprise adoption<li> <li>Travel to client locations events and trade shows to prospect and win new business<li> <li>Work with a team of SDRs and BDRs placing team success above individual success<li> <li>Present metricsbased rationale for changes to process product or market approach <li> <li>Provide leadership by exemplifying an enthusiasm and ability to coldprospect conduct initial calls give demonstrations and update internal measurement systems<li> <li>Actively collaborate with crossfunctional teams offering solutions that benefit the company and the team<li> <li>Report progresstogoal and define steps to reach your teams goals throughout the month<li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>Bachelors degree in business marketing or related field<li> <li>3+ years proven track record of sales success<li> <li>Legal industry experience preferred<li> <li>Resultsdriven metricsfocused strong sense of urgency<li> <li>Must demonstrate a strong adherence to a sales process clear understanding of discovery value proposition buying process decision making objection handling and closing<li> <li>Expertise using Customer Relationships Management CRM software SalesForce Hubspot etc<li> <li>Excellent verbal and written communication skills<li> <li>Exemplify the Four Es of leadership<li> <li>5060 client and event travel<li> <li>Preference given to candidates in the East region<li> <ul><p>Join our team and play a key role in shaping the growth strategy of our product If you are passionate about driving user acquisition engagement and retention and thrive in a collaborative and innovative environment we would love to hear from you Apply now and be part of our journey towards sustained growth and success<p> <p><strong>Compensation amp Benefits<strong><p> <ul><li>$75000 $95000 base dependent on experience and location<li> <li>Incentivebased compensation plan<li> <li>Medical dental vision and 401k options<li> <li>Fully Remote<li> <li>Flexible Time Off and Holidays<li> <li>Equipment provided<li> <li>Phone and Internet monthly stipend<li> <ul><p><strong>EVerify<strong><p> <p>This company participates in EVerify for more information view the Participation and Right to Work Posters<p>
Enterprise Customer Success Manager
Company: Newsela
Location: Remote
Posted Apr 17, 2024
<p><strong>The Role <strong><p> <ul><li>As a member of our Enterprise Customer Success team youll have the opportunity to directly influence how administrators engage with Newsela <li> <li><span>Youll monitor the health of your portfolio and every step of the client life cycle while working closely with our internal teams to ensure clients are engaging with and getting the most out of Newselas solutions <span><li> <li><span>You will also manage customers as they go through the Newsela Customer Journey and will ensure they have the necessary support and resources at each step in the process to create an exceptional experience from the presale team introduction throughout the full lifecycle <span><li> <li>Your work will directly impact the expansion and adoption of Newsela products in K12 classrooms nationwide and will ultimately help bring engaging culturally responsive learning content to students and teachers<li> <li>You will partner closely with members of our Sales Marketing and Support teams<li> <ul><p><strong>Why youll love this role<strong><p> <ul><li><span>You will manage 20 to 25 enterprise accounts some of the largest district accounts in the country<span><li> <li>Youll leverage data our tech stack including Gainsight and SalesforceSFDC and customer insights to drive company results in product adoption renewal and expansion<li> <li>Youll also have the opportunity to leverage frameworks for your work while still maintaining autonomy and discretion to personalize your approach to partnership with each district based on their goals and needs<li> <li>Youll drive successful business reviews with clients and manage an assigned portfolio of clients and related OKRs<li> <li>You will own client success planning for your accounts youll ask discovery questions employ active listening skills and synthesize client goals for successful renewal<li> <li>You will have a direct impact on the expansion and adoption of Newsela products which will ultimately scale Newselas ability to bring engaging culturally responsive learning content to K12 classrooms nationwide<li> <ul><p><strong>Why youre a great fit <strong><p> <ul><li>You have <strong>3+ years of enterprise level CSM<strong> <strong>experience<strong> in Educational Technology<li> <li>You have a demonstrated history of hitting and exceeding company OKRs may include renewal health scores product adoptions OKRs etc<li> <li>You have a history of driving customer retention and forecasting accurately<li> <li>You proactively manage a portfolio of clients and build a strategic plan to maximize results<li> <li>You monitor account health to identify areas of risk and opportunity and leverage data and insights to drive product and partnership action <li> <li><span>You quickly become a product expert understanding the nuances of your companys products and acutely aligning them to solve for customer pain points<span><li> <li>You are able to leverage your experience in client success planning and are able to ask discovery questions actively listen and synthesize client goals to effectively uncover hidden needs and get to the root of the problem<li> <li>You have a proven history of partnering with the Sales team to achieve revenue goals and are able to work across teams to galvanize support and ensure clients have the resources they need to get the most out of their partnership<li> <li>While not required a background in education andor Gainsight and Salesforce SFDC experience <strong>is a plus<strong> <li> <li>Preference for candidates <strong>located in CA OR and WA<strong><li> <ul><p><strong>Compensation<strong><p> <ul><li><strong>Base salary<strong> $85000 $88000<li> <li><strong>OnTarget Commission <strong>$27500<li> <li><strong>Total OTE OnTarget Earnings <strong>$112500 $115500<li> <ul><p><strong>Total compensation for this role also includes incentive stock options and benefits <strong><p> <p><br ><b><span><strong>About Newsela <strong><span><b> <p><p><span>Newsela takes authentic real world content from trusted sources and makes it instruction ready for K12 classrooms Each text is published at five reading levels so content is accessible to every learner Today over 33 million teachers and 40 million students have registered with Newsela for content thats personalized to student interests accessible to everyone aligned to instructional standards and attached to activities and reporting that hold teachers accountable for instruction and students accountable for their work With over 15000 texts on our platform and multiple new texts published every day across 20+ genres Newsela enables educators to go deep on any subject they choose<span><p> <p><span><strong>Why youll love working at Newsela<strong><span><p> <ul><li><span><strong>Health amp Wellness<strong><span> Access to the worlds leading medical experts for healthcare pets included Discounts and resources to stay healthy mind body and soul<span><span><li> <li><span><strong>Work From Home <strong><span>Almost all of our roles are fully remote tech stipend included<span><span><li> <li><span>Supporting ALL Families Supplemental programs and time off to take care of your family and yourself<span><li> <li><span><strong>Time Off <strong><span>Flexible PTO to recharge including Sabbatical Leave<span><span><li> <li><span><strong>Inclusive Experiences <strong><span>Robust DEIB curriculum Identity amp Experience Groups Affinity Groups + Employee Resource Group Authentic amp Transparent conversations with Executive Leadership Teams and integration of DEIB lens across Talent lifecycle processes<span><span><li> <li><span><strong>Professional Development <strong><span>Holistic Learning amp Development Programs that enable meaningful amp inclusive experiences programs that build futurefocused competencies cohort amp community learning sessions that foster a sense of belonging and individual development plans aligned with your personal and professional aspirations to turn goals into reality<span><span><li> <li><strong>Make A Difference<strong><span> No matter your role or department the work you do each day helps share the future of education and improves the lives of students and teachers<span><li> <ul><p><b><strong>Disclaimer Please be aware of recruitment phishing scams affecting Newsela and other employers Newsela does not use third party services for full time hires Our recruiting emails will come from an newselacom email address You can reach out to jobsnewselacom if you have concerns about the legitimacy of an email sent by or on behalf of Newselas talent acquisition team Newsela will never ask for financial or banking information from candidates nor will you be asked for any type of payment as part of consideration for employment with Newsela<strong><b><p>
Principal Product Manager, Lending Partnerships
Company: Upstart
Location: Remote
Posted Apr 18, 2024
Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. The company is looking for a Principal Product Manager to join their Lending Partnerships team, responsible for defining the strategy to create supply-side value for banks and credit unions.
Software Development Engineer
Company: Sagent
Location: Remote
Posted Apr 17, 2024
Sagent is a company that offers a mission-driven work environment, focusing on making loans and homeownership simpler and safer. They are seeking a Software Development Engineer with mainframe development experience and mortgage servicing industry knowledge. The role involves software development, system design, improvement, and monitoring, as well as policy and procedure development. Sagent provides comprehensive benefits, including remote work options, health benefits, flexible time off, and tuition reimbursement. The company is transforming the mortgage servicing industry and is an equal opportunity employer.
Account Management Specialist
Company: Plaza Home Mortgage, Inc.
Location: Remote
Posted Apr 18, 2024
Plaza Home Mortgage, Inc. is a privately owned, full-service national lender offering various residential mortgage programs. The company is dedicated to building quality relationships with its clients and provides exceptional customer service. The Account Management Specialist role involves providing internal and external support, managing pipelines, and assisting with new client onboarding.
Technical Content Manager, CPA
Company: Bitwave
Location: Remote
Posted Apr 17, 2024
<p>Bitwave the leading digital asset finance platform for enterprises was founded by enterprise technology veterans Pat White and Amy Kalnoki in 2018 Our mission is to bridge the gap between blockchainbased technology systems and the traditional enterprise finance world We automate onchain accounting workflows enable seamless regulatory compliance and streamline crypto B2B payment operations <p> <p>As a crucial member of the marketing team the Content Marketing Manager will play a pivotal role in developing and implementing strategies that align with the Marketing program goalsspecifically to increase highquality leadsconversions and reduce customer churn <p> <p><strong>The ideal candidate for this role will have a strong background in accounting and knowledge of enterprise finance operations <strong><p> <p>This person will partner across internal sales and marketing teams to align strategic direction develop engaging crosschannel content and utilize industrystandard analytics to optimize performance <br ><p> <p><strong>ROLE RESPONSIBILITIES<strong><p> <p><strong>Strategy <strong><p> <ul><li>Own the development of the content marketing strategy to support Bitwave product positioning competitive messaging and gotomarket strategies<li> <li>Collaborate across internal teams to understand and increase pipeline conversion with a Sales Enablement content strategy <li> <li>Stay uptodate on trends in digital content and best practices for content strategy and execution <li> <ul><p><strong>Execution<strong><p> <ol><ol><ul><li>Write and edit compelling copy for a variety of digital platforms including social media channels email newsletters blogs and website landing pages<li> <li>Create enterprisegrade sales enablement content including slide decks product slicks and case studies<li> <li>Manage the daytoday publishing of content across all digital channels working with product and design teams as needed <li> <li>Collaborate with Bitwave customers and partners to execute a monthly webinar cadence that supports the leadgen marketing strategy<li> <ul><p><b><br ><b><b>Preferred Qualifications<b> <p><ul><li>Strong accounting and finance knowledge is required crypto experience is preferred<li> <li>3+ years of experience in a content development function specifically in demandgeneration marketing<li> <li>BABS degree in marketing or a related field is preferred An advanced graduate degree or relevant experience is a plus<li> <li>Demonstrated success and the desire to work in a crypto tech startup environment is required<li> <li>Exceptional verbal written and visual communication skills<li> <li>Excellent organizational skills<li> <li>The ability and willingness to work across various departments and roles is critical<li> <ul>
Senior Full Stack Software Engineer
Company: Incredible Health
Location: Remote
Posted Apr 17, 2024
<p>Do you love to code Do you get a thrill when the new feature you built is pushed into production Do you want to work with awesomely smart people who are just genuinely cool to be around<p> <p> <p> <p>Well this is your lucky day because Incredible Health is hiring fantastic engineers like you<p> <p> <p> <p>Usual days include<p> <p> <p> <ul><li>Coding new frontend and backend features We use Rails and Reactjs but were cool with you learning those once you get here<li> <li>Coming up with new database schemas<li> <li>Brainstorming new features with the rest of the product team<li> <li>Working with the product team to trim the fat on specs so we can keep up our shipping speed<li> <li>Putting in your 2 cents on code reviews<li> <li>Writing tests to keep our bug count super low<li> <li><span>Starting with<span><span> the<span><span> problem<span><span> <span><span>not a solution and <span><span>collaborating<span><span> with product and design to <span><span>create maximum impact <span><li> <ul><p> <p> <p>Unusual days include<p> <p> <p> <ul><li>Playing online games until the wee hours of the afternoon<li> <li>Enjoying team trivia magic shows and team game nights<li> <li>Traveling to Napa and relaxing in the breeze <li> <ul><p> <p> <p>You might be the one were looking for if<p> <p> <p> <ul><li>Beautiful code flows from your fingertips<li> <li>Youve got good ideas but also listen to the ideas of others<li> <li>You get stuff done even if nobody is watching we trust you<li> <li>Laughing is one of your favorite things to do<li> <li>Youve been coding professionally for at least 7 trips around the sun<li> <li>Youve worked in a small group of great senior engineers before and are excited to do it again<li> <ul><p> <p> <p>And now a little bit about us Incredible Health helps healthcare workers like nurses find their dream jobs Were using technology to give health care recruiting a muchneeded speed boost while solving the number one problem of our hospital partners how to get the staff they need Were backed by top venture firms and were growing and moving fast <p> <p> <p> <p>Working here is awesome because<p> <ul><li>Were moving quickly so things never get stale<li> <li>Were growing faster than a baby blue whale <li> <li>We get to make a difference in the lives of nurses who are truly amazing people<li> <li>We know there is more to life than just work so we all take the time to hang out with our family and friends <li> <li>We pay a real salary and weve got you covered when it comes to your health medical vision dental<li> <li>Unlimited vacation so take a break when you need it<li> <li>We have a great family leave policy so you can spend time bonding with any new additions to your family<li> <ul><p>The salary range for this position is between $185000 $220000 Actual compensation packages are based on several factors that are unique to each candidate including but not limited to jobrelated skills depth of experience relevant certifications and training The total compensation package for this position includes equity This role is eligible for the full benefits package generally made available to all regular fulltime employees including unlimited paid time off Candidates can find more details here<p> <p> <p><p><strong>Protect Yourself from Recruitment Fraud<strong><p> <p>At Incredible Health the security of our employees and candidates is a priority<p> <p>All application information should be submitted securely on httpswwwincrediblehealthcomcareers<p> <p>We will always communicate with you via incrediblehqcom or incrediblehealthcom email addresses and will use the email address that you provided in your application We will not make offers or schedule interviews through LinkedIn InMail or Wire<p> <p>We will never request money or sensitive information like bank account information social security number or any other nonpublic information during the application process We do not charge a fee to process employment applications or require any other form of payment during the recruitment process You will not be asked to purchase your own company hardware phone or phone line during the recruitment process<p> <p>If you suspect fraud please do not respond and report the situation to fraudincrediblehealthcom Please include as much information as possible when submitting your report including a copy of the original email or text you received and any other important information such as email headers names company names email addresses phone numbers URLs and mailing details<p> <p><br ><p><p><strong>Equal Employment Opportunity<strong><p> <p>Incredible Health is proud to be an equal opportunity employer Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law<p> <p>We are committed to inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process If you require assistance or accommodations to participate in the job application or interview process please contact recruitingincrediblehqcom<p> <p> <p>
Senior Solutions Architect
Company: Cyara
Location: Remote
Posted Apr 18, 2024
<p><span>Cyara is the worlds leading Automated CX Assurance Platform provider helping leading brands across the globe deliver better CX with less effort cost and risk Cyara supports the entire CX software development lifecycle from design to functional and regression testing load testing chatbot testing and production monitoring ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customerfacing defects Every day the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale Interested to find out more about us Check out <span>wwwcyaracom<span> <span><p> <p><span>Want to know what its really like to work at Cyara Check out this link to meet some real Cyarans and read about their individual career journey with us <span>httpscyaracomemployeeprofiles<span> <span><p> <p><br ><p> <p>We are looking for a Sr Solutions Architect to join our dynamic team This role involves working closely with sales teams to architect solutions that meet prospective customers complex requirements demonstrating the value of Cyara in enhancing their CX strategies You will be instrumental in building trust with potential customers understanding their needs and designing tailored solutions that highlight the capabilities and benefits of Cyaras testing and monitoring solutions<p> <p><b>Lets talk about the role and responsibilities<b> <p><ul><li>Collaborate with sales teams to understand prospective customers business challenges and technical requirements aligning them with Cyara solutions<li> <li>Develop and present customized demonstrations of Cyaras platform highlighting its value in improving CX testing and monitoring<li> <li>Architect and propose solutions that integrate Cyaras platform with customers existing technology stacks ensuring seamless operation and optimization of their CX strategies<li> <li>Engage with customer stakeholders to gather requirements discuss potential solutions and provide expert advice on Cyaras capabilities<li> <li>Respond to technical queries and concerns during the sales process ensuring customers and prospects technical requirements are addressed effectively<li> <li>Stay updated with the latest developments in CX technologies Cyara platform updates and industry best practices to provide insightful recommendations to customers<li> <li>Facilitate smooth transition of new customers to the implementation team ensuring clear communication of the proposed solutions and customer expectations<li> <li>Contribute to the development of best practices case studies and other materials to enhance the presales process and highlight the value of Cyara solutions<li> <ul><p><b>Lets talk about your skillsexpertise<b> <p><ul><li>7+ Years in a presales role presenting to C and V level prospects<li> <li>Bachelors degree in computer science Information Technology or related field experience<li> <li>Proven experience as a Solutions Architect Sales Engineer or similar role preferably with a focus on CX call centre IVR or related technologies<li> <li>Strong technical acumen with the ability to design solutions and integrate complex systems<li> <li>Excellent communication and presentation skills with a proven ability to engage and persuade technical and business audiences<li> <li>Strong analytical and problemsolving skills with a consultative approach to addressing customer needs<li> <li>Ability to collaborate effectively with sales teams and other internal stakeholders<li> <li>Willingness to travel as needed to meet with customers tradeshows corporate events globally and participate in sales engagements approximately 35 travel <li> <ul><p> <p><p><b>Why you should join us <b><p> <p><span>At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and value the expertise of their peers Cyara is <span><span>committed<span><span> to being an equal opportunity employer focused on building and maintaining a diverse inclusive and authentic workplace and a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time With this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats resultsoriented fastpaced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere<span><p> <p><br ><p> <p><span>Cyara cares for its own youll feel that on your first day and youll get the chance to work for a global growing company and an allinclusive team of innovators We credit our amazing growth and success to the fact that weve built our business on <span><b>four essential values<b><span> that we live and breathe every day <span><p> <p><b>Deliver Excellence <b><p> <p><b>Innovate Boldly<b><p> <p><b>Integrity First<b><p> <p><b>Embrace Curiosity<b><p> <p><br ><p> <p><span>Interested Know someone who might be Apply online now <span><p> <p><br ><p> <p><br ><p> <p><b>Agencies <b><span>Thanks but weve got this one Please no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team Cyaras policy is to only accept resumes from Agencies via the Cyara Agency Portal Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid<span><p> <p><p>