Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

General Accountant

Company: Marriott International, Inc

Location: Austin, TX

Posted Jul 31, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Territory Manager

Company: Koch Filter Corporation

Location: Houston, TX

Posted Jul 31, 2025

Conduct surveys of filters applications in the field to make appropriate recommendations for improvements. Provide management direction and support to local…

Data Scientist - Strategic Data Solutions

Company: Apple

Location: Austin, TX

Posted Jul 31, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar) preferred. Competent with SQL, big data systems and tools.

Industrial Electrician

Company: StandardAero

Location: Dallas, TX

Posted Jul 30, 2025

Supports and provides assistance to instrumentation, engineering and other maintenance technicians in their respective design, maintenance and repair duties.

Field Solutions Architect, Generative AI Technologies, Google Cloud

Company: Google

Location: Austin, TX

Posted Jul 31, 2025

Master's degree in Computer Science, Engineering, or a related technical field. Coordinate regional field enablement with leadership and work with product and…

Marketing Graphic Designer

Company: AssuredPartners

Location: Houston, TX

Posted Jul 31, 2025

Design templates and graphics for email, mobile and social marketing platforms. The ideal candidate will have strong creative skills and a portfolio of work…

CNC Machine Operator

Company: Jetstream of Houston

Location: Houston, TX

Posted Jul 30, 2025

Minimum 3 years’ experience working in a manufacturing environment. Complete inspection reports as required and repair any defects found and document critical…

Preservation Analyst, Audit and Monitoring, Information Governance

Company: Google

Location: Austin, TX

Posted Jul 31, 2025

4 years of experience in Information Governance, eDiscovery or a related field (e.g., data governance, privacy). Ability to develop and understand strategy.

Security Guard - ADESA Auto Auction

Company: ADESA

Location: Austin, TX

Posted Jul 31, 2025

Must be 18 years of age and have a valid driver's license that meets the requirements. Visual acuity requirements include color, depth perception and field of…

Azure Cloud Engineer _

Company: Creative Financial Staffing

Location: Austin, TX

Posted Jul 31, 2025

This role requires a balance of strong technical knowledge and exceptional customer service, with a focus on building secure, scalable, and sustainable…

Software Developer

Company: Oracle

Location: Austin, TX

Posted Jul 31, 2025

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field and 1 year of experience in the job offered or in a…

Senior Functional Analyst – Operations Data Insights

Company: Sysco

Location: Houston, TX

Posted Jul 31, 2025

This role bridges the gap between business operations and data engineering, enabling smarter decision-making through advanced data analysis and insights across…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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