Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Technical Business Analyst

Company: Bridgewater Consulting Group

Location: San Antonio, TX

Posted Jul 30, 2025

Strong Understanding of Utility domain experience or similar field. Any one certification in Project Management methodologies. Job Types: Full-time, Contract.

Principal Engineer, AI Infrastructure

Company: DigitalOcean

Location: Austin, TX

Posted Jul 30, 2025

Help design and implement further self-service capabilities for our customers by providing reliable and predictable API capabilities for upstack service teams.

Software Developer

Company: Axpo Group

Location: Houston, TX

Posted Jul 30, 2025

Support and develop market data analytics, monitoring tools, and deal life-cycling processes. University degree in Computer Science, Computer Engineering, or a…

Manager, Community Engagement & Experiential Marketing

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jul 30, 2025

Designing and executing high-impact community events and experiential marketing campaigns, experiential marketing, community engagement, or field marketing—…

Install Tech - Water Filtration Plumbing ( DALLAS )

Company: PurAgain Water

Location: Dallas, TX

Posted Jul 30, 2025

Own a reliable truck or van and have tools for the job. Perform professional installation of water filtration systems in customer homes.

Customer Service Representative

Company: Horace Mann

Location: Addison, TX

Posted Jul 30, 2025

The Customer Service Representative is responsible for answering incoming customer calls, while delivering Distinctive customer service to our educators.

Controller

Company: VIP Staffing

Location: San Antonio, TX

Posted Jul 30, 2025

Serve as bank liaison and be responsible for cash management (e.g., anticipating cash needs and transferring funds to ensure sufficient cash available at all…

0000005949.LEAD PLUMBER.FACILITIES

Company: Dallas County

Location: Dallas, TX

Posted Jul 30, 2025

Must possess a valid Texas Drivers License and good driving record. Acts as a lead to plumbers and other personnel, providing training, technical expertise and…

Solution Specialist / Graphic Designer

Company: Xait

Location: Houston, TX

Posted Jul 30, 2025

Communication & Training: Excellent communication skills to effectively translate complex technical information for both technical and non-technical audiences,…

Data Analyst

Company: Zynga

Location: Austin, TX

Posted Jul 30, 2025

Use our modern tech stack, Redshift, Databricks and PySpark, DBT, Airflow, and Tableau to develop innovative tools. Build and maintain centralized data assets.

Residential Custom Construction Project Manager

Company: Axiom Builders

Location: Richardson, TX

Posted Jul 30, 2025

By seeing things from their perspective, we develop a deep understanding of their needs, concerns, and aspirations.

Jewelry Sales Consultant (Part Time)

Company: Brilliant Earth

Location: Houston, TX

Posted Jul 30, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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