Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

IT Project Manager(W2 Only)

Company: CO

Location: Coppell, TX

Posted Jul 30, 2025

Bachelor’s degree in Business Administration, Information Systems, Business Management, or a related field, or equivalent practical experience.

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Entry Level Accounting Manager

Company: Crest Commercial Real Estate

Location: Dallas, TX

Posted Jul 30, 2025

Bachelor's degree in Accounting, Finance, or related field (required). Maintain *accurate records* of income, deposits, and invoices.

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Jr. Data Scientist - Austin, Jr. Developer Program

Company: Amazon.com

Location: Austin, TX

Posted Jul 30, 2025

Effectively articulate technical challenges and solutions. Jrs. who participate in the Jr. Developer Program routinely acknowledge the valuable learning…

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Day Porter

Company: Community Family Centers

Location: Houston, TX

Posted Jul 30, 2025

Provide polite and professional assistance to staff, clients, and guests. The Day Porter/Building Maintenance staff member plays a vital role in ensuring a…

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HVAC Service Controls Technician - Carrollton TX

Company: Trane Technologies

Location: Carrollton, TX

Posted Jul 30, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

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Director of Palliative Care - RN

Company: Empatia

Location: Pasadena, TX

Posted Jul 30, 2025

Bachelor’s Degree in Business Administration or related field; or equivalent experience and knowledge in Health Care Operations required.

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Marketing Specialist

Company: Newmark

Location: Austin, TX

Posted Jul 30, 2025

Stays in front of design and marketing trends to help generate brand awareness and ahead of competitors. Coordinates with third-party vendors for photography,…

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RN III - Pediatrics Gastrointestinal (TMC)

Company: UTHealth Houston

Location: Houston, TX

Posted Jul 30, 2025

Assures compliance with quality standards, and regulatory and accrediting agency specifications to meet federal, state and local standards.

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THC Accounts Payable Specialist (Accountant IV) 25-79

Company: TEXAS HISTORICAL COMMISSION

Location: Austin, TX

Posted Jul 30, 2025

Valid Texas driver’s license, acceptable driving record, and ability to drive a state vehicle; and. Must have or obtain a valid Driver’s License and Defensive…

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FIFA World Cup Content Creator

Company: FIFA World Cup Houston

Location: Houston, TX

Posted Jul 30, 2025

Collaborate on weekly content calls and cross-department brainstorming sessions. BA in digital media, marketing, or a similar relevant field preferred.

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Data Analyst

Company: ARM Energy

Location: Houston, TX

Posted Jul 30, 2025

Bachelor’s degree in Data Science, Computer Science, Finance, or a related field. Design, develop, and maintain SQL queries, tables, and views to support…

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Provider Relations Administrator

Company: Texas Legal

Location: Austin, TX

Posted Jul 30, 2025

Professionally correspond with law offices to educate and answer questions, request documents, and to establish working relationships with attorneys and their…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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