Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Carpenter II

Company: University of Houston

Location: Houston, TX

Posted Jul 30, 2025

Assists in providing training, developing work schedules, technical direction, safety procedures, etc. Under minimal supervision, constructs, installs, repairs…

Retail Sales - Indochino Shop Salesperson - The Shops at La Cantera

Company: Nordstrom Inc

Location: San Antonio, TX

Posted Jul 30, 2025

As an Indochino salesperson at Nordstrom, you will be an expert on Indochino style, design, quality, and service, you will drive business by consistently…

Construction Estimator/Project Manager- Waterproofing

Company: CHM Weatherguard

Location: Round Rock, TX

Posted Jul 30, 2025

Licensing / Registration / Certification: Valid drivers’ license and clean driving record. Provides timely support to field personnel as required.

Firmware Developer – EC & UEFI Developer

Company: Quest Global

Location: Houston, TX

Posted Jul 30, 2025

Ability to understand technical specifications, data sheets, and develop firmware solutions based on requirements. Knowledge in ARM embedded architecture.

Remote Project Manager

Company: Nika Technologies Inc

Location: San Antonio, TX

Posted Jul 30, 2025

NIKA is hiring for a Project Manager who will provide architecture and engineering support services for the purpose of performing a Healthcare Requirements…

Accountant II

Company: University of Houston

Location: Houston, TX

Posted Jul 30, 2025

Prepares journal entries to correct FRS records; conducts monthly reconciliations; prepares cash receipts for cash received through Electronic Funds Transfer;…

Data Scientist

Company: Leidos

Location: San Antonio, TX

Posted Jul 30, 2025

We're the tech company everyone calls when things get weird. Support the analytics and assessment team in the construction and modification of research design.

WIC Data and Reporting Analyst

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 30, 2025

Experience developing in data visualization tools such as Tableau, Microsoft Power BI, or similar programs used for large data sets.

Field Service Technician

Company: Authority HVAC

Location: Houston, TX

Posted Jul 30, 2025

Must be able to successfully complete a criminal background check, drug test, and driver’s license check. Responding to Customer Service Requests (service calls…

Project Manager, Problem Integrity Operations

Company: Meta

Location: Austin, TX

Posted Jul 30, 2025

2+ years of experience in an operational/strategic role within a technology, policy, analytical or operations field or equivalent consulting experience.

Accountant

Company: Asset Essentials

Location: San Antonio, TX

Posted Jul 30, 2025

_*Bachelor's degree in accounting, finance, or related field*_. Conduct daily cash flow reviews and assist in earnings forecast using quantitative/qualitative…

PT Sales Associate

Company: Tory Burch

Location: Houston, TX

Posted Jul 30, 2025

You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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