Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Electrical Superintendent

Company: Walker Engineering

Location: Irving, TX

Posted Jul 30, 2025

Active Texas Journeyman Electrician license. OSHA-30 certification (if not currently certified, must be obtained within six (6) months from date of hire).

Customer Service Representative

Company: Meet CSP Inc

Location: Dallas, TX

Posted Jul 30, 2025

Provide accurate, valid, and complete information using the appropriate tools and systems. Maintain detailed records of customer interactions, transactions, and…

Customer Service Agent (required to have Property & Casualty License as an Agent, NOT Adjuster)

Company: InsureOne Insurance Services America LLC

Location: Farmers Branch, TX

Posted Jul 30, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Customer Service Associate

Company: ALL NATION RESTORATION, LLC

Location: Austin, TX

Posted Jul 30, 2025

Receive and evaluate photos sent by customers via email or text to supplement the verbal information collected during calls.

Staff Accountant

Company: Welltower

Location: Dallas, TX

Posted Jul 30, 2025

Employer-matching 401(k) Program + Profit Sharing Program. Employee Stock Purchase Program – purchase shares at a 15% discount.

Director, Engineering - Data Centers

Company: Galaxy Digital

Location: Dallas, TX

Posted Jul 30, 2025

Bachelor’s degree in Structural, Electrical, Mechanical, or a related engineering field; advanced degree or PE/SE license is a plus.

Senior Business Analyst

Company: A-1 Personnel of Houston

Location: Houston, TX

Posted Jul 30, 2025

The Senior Business Analyst will support the Harris County Flood Control Department’s Flood Warning System by providing customer and solution-oriented business…

Commercial Journeyman Electrician

Company: Amplified Electric LLC

Location: Dallas-Fort Worth, TX

Posted Jul 30, 2025

Applicants must hold an active Texas Journeyman Electrician license to be considered for this position. Troubleshoot and diagnose electrical issues using…

Sales Associate, Neurosurgery

Company: Aesculap Inc

Location: Carrollton, TX

Posted Jul 30, 2025

To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with…

Staff Accountant

Company: Concord New Energy

Location: Austin, TX

Posted Jul 30, 2025

Bachelor’s degree in finance, accounting, economics, or related field. Process, verify, and record customer and vendor payments.

Welder/Fabricator

Company: Manchaca Metals and Supply

Location: Manchaca, TX

Posted Jul 30, 2025

We are looking for a welder who will be responsible for incoming orders including equipment repair welds, all forms and stages of fabrication, field welding…

Licensed Journeymen and Experienced Electrical Apprentices!!!

Company: Work Daze LLC.

Location: Dallas, TX

Posted Jul 30, 2025

•* Competitive Pay (based on experience and license). This position offers an excellent opportunity for hands-on training and experience in the electrical field…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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