Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Graphic Designer

Company: Tribu Creative

Location: San Antonio, TX

Posted Jul 30, 2025

Bachelor's degree in graphic design or a related field. Design and develop visual concepts that communicate our partners’ messages across a variety of media…

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HVAC Maintenance Tech

Company: Integrated Human Capital

Location: San Antonio, TX

Posted Jul 30, 2025

Apply comprehensive knowledge of electrical theory, AC/DC current, and three-phase circuits; interpret advanced wiring diagrams; use multimeters and…

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Project Manager, Access & Compromise Operations

Company: Meta

Location: Austin, TX

Posted Jul 30, 2025

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems)…

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Linux Data Analyst - Bash/Python (Contract)

Company: TKC Holdings

Location: San Antonio, TX

Posted Jul 30, 2025

Place and take partner/support calls and meetings. Perform root cause analysis of data quality issues and implement corrective actions.

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Courtesy Patrol

Company: Willow Bridge Property Company

Location: San Antonio, TX

Posted Jul 30, 2025

A valid driver's license and current automobile insurance is also required. Must be a licensed law enforcement officer or licensed in a related field of law…

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Accountant

Company: Northrop Grumman

Location: Irving, TX

Posted Jul 30, 2025

Conduct accounting research and draft technical position papers. Assist with intercompany transactions and foreign currency reconciliation.

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Software Engineer I (Onsite)

Company: Collins Aerospace

Location: Richardson, TX

Posted Jul 30, 2025

You will participate in the design of the capabilities producing UML and SysML diagrams. Knowledge in UML, SysML, MBSE and CAMEO Modeling tools.

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Cloud Engineer, Specialist

Company: Vanguard

Location: Dallas, TX

Posted Jul 30, 2025

Performs systems analysis, including system requirements analysis and definition, and logical design. Undergraduate degree in a related field or the equivalent…

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SA Paving Laborer

Company: Lone Star Paving

Location: San Antonio, TX

Posted Jul 30, 2025

Knowledge of road construction materials, road construction processes and industry requirements. Required ability to shovel, rake and handle other small tools.

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TPR Senior Accountant (Remote based in US)

Company: Tenet Practice Resources

Location: Dallas, TX

Posted Jul 30, 2025

3-5 years in the Finance, Accounting or Audit field required. Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination…

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HVAC Controls Technician

Company: Johnson Controls

Location: Irving, TX

Posted Jul 30, 2025

2-year degree in electronics, mechanical systems, computer technology, air conditioning or similar field or at least 2 years of industry experience or…

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Cloud Engineer, Specialist

Company: Vanguard

Location: Dallas, TX

Posted Jul 30, 2025

Performs systems analysis, including system requirements analysis and definition, and logical design. Undergraduate degree in a related field or the equivalent…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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