Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Scientist

Company: Govcio LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Applies and integrates these models to develop segmentation, clustering, forecasting, classification and other models. Available to full-time employees.

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Carpenter

Company: DX Construction

Location: Dallas, TX

Posted Jul 30, 2025

Utilize hand tools and power tools effectively for various carpentry tasks. Familiarity with various power tools and hand tools used in carpentry work.

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Project Coordinator

Company: Linesight

Location: Dallas, TX

Posted Jul 30, 2025

Have worked closely with stakeholders in gathering requirements, performing analysis and delivering complex analysis to support strategic business decisions.

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Production Operator (Filler) / Relief Driver (CDL A w/Hazmat)

Company: Airgas, Inc.

Location: San Antonio, TX

Posted Jul 29, 2025

Must have one (1) year of prior Class A or B professional driving experience within the last five (5) years and a clean driving record to include no more than…

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Assembly Operator Lead

Company: nVent

Location: Houston, TX

Posted Jul 29, 2025

Operate machinery, hand tools, and pneumatic tools involved in highly repetitive and routine functions such as riveting, drilling, gluing, and assembling.

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Lead Data Analyst / Scientist

Company: Net Power LLC

Location: Houston, TX

Posted Jul 29, 2025

You will be responsible for developing reports, designing dashboards, investigating test data to support failure analysis, developing algorithms, performing…

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OPSEC Technical Analyst

Company: Govcio LLC

Location: San Antonio, TX

Posted Jul 30, 2025

Learning & Development platform, to include certification preparation content. May provide computer forensic and intrusion support to high technology…

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Meta Data Analyst

Company: 2020 Companies, Inc.

Location: Katy, TX

Posted Jul 30, 2025

Proficiency using Salesforce or similar CRM tools, Excel (for data analysis), Word, and PowerPoint are required. Communicate needed changes to development team.

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Housekeeper - Pathways at Chalmers South

Company: Carleton Living

Location: Austin, TX

Posted Jul 30, 2025

Full-time housekeeper/custodial experience, or gardening/grounds keeping experience, experience in related field or willingness to learn.

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Enterprise Monitoring Analyst

Company: Tyto Athene, LLC

Location: San Antonio, TX

Posted Jul 30, 2025

AA/AS Degree in Computer Science, MIS, or related field/equivalent experience preferred. Accurately log, ticket, and own/escalate incidents resulting from…

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Senior Project Manager for Turnkey Projects

Company: EMD Electronics

Location: Austin, TX

Posted Jul 30, 2025

Bachelor's degree in chemical engineering, mechanical engineering, electrical engineering, construction management, project management, or a related technical…

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CNC Machine Operator 2nd shift 19+ DOE

Company: Abundant Solutions

Location: Plano, TX

Posted Jul 29, 2025

Read and interpret technical drawings and blueprints. Ability to read blueprints and use measurement tools (calipers, micrometers, etc.).

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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