Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Jul 30, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Jul 30, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Shipping Lift Operator

Company: H-E-B

Location: San Antonio, TX

Posted Jul 30, 2025

Proactively assists other Partners through their own actions, such as sharing information about technical matters, facility-specific knowledge, processes, and…

Supplemental Registered Nurse- Ben Taub Hospital

Company: Harris Health System

Location: Houston, TX

Posted Jul 30, 2025

Diploma in Nursing; Graduate from an accredited school of Nursing. The practice patterns of competent generalists are characterized by the application of…

STAFF ANALYST (VISUAL DESIGNER)

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

PREFERENCESThe successful candidate will possess the following skills: • Bilingual skills preferred; • Excellent written communication and visual storytelling;…

Software Engineer / Embedded, Grand Prairie, TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 30, 2025

BS in Computer Engineering, Computer Science, or Electrical Engineering or related field. Apply knowledge of computer hardware and software, subject matter to…

Corporate Security Analyst

Company: Miro

Location: Austin, TX

Posted Jul 30, 2025

The team leverages innovative technology and industry leading practices to strategize, design, and implement policies and procedures that achieve the highest…

SEMI-SKILLED LABORER

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

LICENSE REQUIREMENTS Must have a valid Texas Class C driver's license and comply with the City of Houston's policy on driving.

Financial Analyst IV - Financial Reporting & Operations (CAP-COS)

Company: HOUSTON AIRPORT SYSTEM

Location: Houston, TX

Posted Jul 30, 2025

EXPERIENCE REQUIREMENTS Six years of professional experience in finance, economics, budget analysis or a closely related field are required.

Laborer - Utility

Company: Zachry Construction Corporation

Location: San Antonio, TX

Posted Jul 30, 2025

Flagging and Traffic Control certification a plus. Clean and prepare construction sites to eliminate possible hazards. May operate hand and power tools.

Wellness Coordinator

Company: Optum

Location: Dallas, TX

Posted Jul 30, 2025

Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles. 2+ years of customer service experience.

Customer Operations Manager

Company: Expedia Group

Location: Austin, TX

Posted Jul 30, 2025

Strong project management skills with demonstrated critical project deployed, driving to results. Oversee staffing projections and highlight any risks with…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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