Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Power BI Data Analyst

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Jul 30, 2025

Ability to work directly with data visualization tools (i.e.-Microsoft Power BI), data mining, business analysis, modeling, visual display, dashboard design and…

Lead Salesforce Solution Architect

Company: MCKESSON

Location: Irving, TX

Posted Jul 30, 2025

Often in the position of the technical team leader, help educate the team with technical best practices. You will be responsible for the technical oversight of…

RN NICU FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 30, 2025

Support to achieve specialty certification. Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient…

Accountant I

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 30, 2025

Financial Document Processing: Process a variety of departmental payment document types, including VP5, VP2, VP1, VT6, VC1, VPE, and handle escalated payments…

PRN Hospital Pharmacist

Company: Cardinal Health

Location: Round Rock, TX

Posted Jul 30, 2025

IV certified or ability to obtain certification. Licensed, “good standing” pharmacist in the state of Texas required.

Renovation Technicians, Laborers & Installers

Company: Rehbehn Renovations

Location: Dallas-Fort Worth, TX

Posted Jul 30, 2025

Ability to read blueprints and technical drawings effectively. Strong skills in flooring installation, framing carpentry, plumbing, masonry, cabinet…

GRC Analyst II

Company: Camp Systems

Location: Austin, TX

Posted Jul 30, 2025

Responsibilities require project management experience, as well as expertise to ensure effective system-wide security analysis; controls design, development and…

Staff Accountant (Hybrid)

Company: Zinda Law Group, PLLC

Location: Austin, TX

Posted Jul 30, 2025

As a Staff Accountant, you will play a critical role in supporting the firm’s financial operations. Conducting regular bank deposits and maintaining accurate…

KPO Welder Fabricator

Company: Merchants Metals LLC

Location: Houston, TX

Posted Jul 30, 2025

O Adapt and develop innovative in-plant solutions, even without blueprints, to meet production demands and improve efficiency. Welding Quality and Control:

Customer Care Representative

Company: R.S. Hughes Company, Inc.

Location: Cypress, TX

Posted Jul 30, 2025

Respond to shipping inquiries and answer order status questions. This position will manage orders to include order entry, backlog management, and leverage all…

RN, Registered Nurse - Emergency Room - PRN

Company: Christus Health

Location: San Antonio, TX

Posted Jul 30, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Ops Support Specialist - C05 (Hybrid)

Company: Citi

Location: San Antonio, TX

Posted Jul 30, 2025

Facilitate training based on needs of staff within the department and assist with answering staff questions as needed. 2-4 years of relevant experience.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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